Gilbert's pro hardware. Located in at Clair shores on Harper avenue. They have a small private…read morelot in the rear with ample parking and you enter from the rear as well. I have been coming to Gilbert's for a little over 10 years now. It seems they always the things the box box stores don't have. This is a hardware store the way hardware stores used to be. I come in here mostly for stem and diverter rebuilds for the old bath/shower systems in rental properties: they will rebuild the hot, cold and diverter stems while you wait. I have always been very pleased with their services and they also build screens for windows and replace screens if you bring them in. Overall, Gilbert's is a great hardware store with good pricing and very helpful employees.

Amazing service! 10/10!!…read more Gilbert's is the reason why you NEED to support local shops. This hardware store is filled to the brim with everything you can think of for your home projects. The best part is the staff is incredibly friendly and very knowledgeable if you have any questions. A family member directed us to Gilbert's for a home repair issue in our laundry room. We stopped in around 9am on a Saturday and were immediately greeted by two kind women who helped fixed up a contraption for us. They also thoroughly explained how to install the product and let us know they'd be welcome to answer any questions we had if it didn't work out. A kind employee even offered to order me in a product that they didn't have stocked. You cannot beat that kind of service! The laundry tub has now been fixed with no issue. Will definitely be sticking to Gilbert's for any hardware needs in the future! Cannot say enough good things!

Good service, always friendly, and knowledgeable on their products they offer. Was even surprised…read morethey could fix a glass section window on my garage and wasn't an arm and a leg.

Ever seen a neighborhood hardware store in a tv show or movie? I feel like DeRonne Hardware is cut…read moreright from that same cloth. Great selection of everything I've ever needed for any sort of home improvement project. I also bought my snow blower there. I also like knowing that if they don't have an item, or run out of something, they'll check at their 9 Mile store as well for you.

Manager was outright rude never looked at jacket. Brand new from there store. Never worn but to try…read moreon. It was purchased there and will definitely be the last time in that store. Reported all of there bad behavior to Carhartt. They are investigating the bad business practices. The lies just keep coming from this manager and store. They told me they can't Exchange without tags cause Carhartt policy. Please people just beware of all these bad practices. It is just not worth it so many good businesses to support. Odvious they have no desire to show any type of customer service. We have all learned long ago about businesses like this.

DeRonne's is an excellent hardware store, but people need to understand it goes way beyond that,…read morejust as one example, they are also a UPS and Amazon drop-off place. They are also the biggest Carhartt retail store in Michigan. And... And... they are really worth checking out. Be sure to ask for free popcorn!

We live just a block away and really appreciate the new owners updates and customer service. We own…read morean operate a small architectural preservation business and ran into a small issue on site for our current project at an iconic property in the Pointes. Within an hour the staff suggested, solved, prepared and delivered the product we needed to complete our task!!! We've been in business for 20 yrs and know this is not common. Thank you Grosse Pointe Hardware! They also spent time making sure my young teenage son could find the right screws when he was building his PC...no job too small or big.

Terrible rude service pales in comparison to prior owner. Previous ownership would greet me, offer…read moreto help, after I would let them know I wasn't versed in hardware nomenclature, they would patiently help figure it out, I would happily purchase the items and be on my way. Today, Diane seemed annoyed in non-verbals and verbally. I asked why the rudeness, Diane angrily said I'm not being rude... left with nothing - ACE is truly the place with the helpful hardware man!

Always friendly and helpful. If they don't have what ever you need in stock they will order it for…read moreyou. Much better than a big box store.

Family owned and operated for 120 + years. How the heck can you not go out of your way to shop…read morehere. I feel so blessed that I found this place by mistake places like this need and survive on patronage. It feels like you're in a hardware store up north still with a gun counter definitely had to stop and get my hunting license for the year and even went out of my way to grab some other small items that I needed to work on some projects The place is huge there's even a Model T over in the garage that was bought by the owner's family a one owner model t stop and think about that for a moment!! It was a Bittersweet experience as the employee was stating the current owner is the last of his family. Hopefully they find a way to keep it going it would be a shame to lose what should-be be a cherished establishment since 1898 If you appreciate all the small things that made this country great and still survive in small pockets Take the 25 minutes out of your day or 30 minutes find a restaurant close by you've been wanting to go too if you need a different reason. and make the drive you won't regret it and I guarantee they will appreciate it Shame on anyone who drives past this place to go to Home Depot unless you're ordering trusses or huge building materials

Ace's screen repair service has been the most convenient and reasonably priced. I received my…read morescreen back in less than a week. The sales associate explained the screen options available and I chose one that was more durable for only less than a dollar more than the other option. The associates are friendly but sometimes there is a wait to find available assistants. If you find one who is busy they will call on their walkie talkie for another associate to help. The store itself is a standard Ace that is nothing out of the ordinary from other Ace stores I've been to. I find the Ace app to be helpful because it lists my purchase history, points, and coupons.

I stopped in for ice melt and they had 2 options- a 25 pound bag and a jug with a handle. My normal…read moreplace was sold out. I was greeted when I walked in and asked if I needed help. I was immediately guided to their ice cream melt supply. I hadn't stopped to get a buggy, so the guy on staff carried my two bags to the register. I grabbed a basket before getting in line and the cashier brought the bags to my basket. I appreciated the fast, friendly service!

I ordered a Wheel barrow that on line not once but twice it said it would be delivered. I called…read morethe manager told her what happened she apologized and said there were no more left at that price. She new I was upset as I waited for it to be shipped for 2 different days so asked if she could put me on hold for a few. This manager went ABOVE and BEYOND as there were no more left at that price she got me a wheel barrel delivered the next day and made it right, I would go to this Home Depot any time. I know there is a great women running this Location and I know they short staffed she makes it work. Thank for all you did for my Benefit to be GREAT

I just purchased a new townhome in Detroit. I needed to purchase a new refrigerator for my new…read moreplace. I went to The Home Depot and met with Alicia in appliances. I purchased a French door style 36" wide refrigerator at the Black Friday sale price . When it was delivered, I noticed that the refrigerator stuck out too far. I immediately contacted Alicia. She informed me that there were 2 depths, standard and counter. She apologized for not informing me that there were 2 options when I made my purchase. I decided to return the standard depth and replace it with a counter depth refrigerator. I was informed by Alicia that her manager Matt would not agree to sell me the counter depth size at the Black Friday sale price. She told me that he would only give me $50 off for the regular price. I told Alicia that I would take my business to Lowe's. And I did. I AM VERY DISAPPOINTED WITH MY EXPERIENCE WITH THE HOME DEPOT! Based on this extremely poor customer service, I will never shop at The Home Depot again and will share my experience with my family and friends.

Great garden department with an excellent selection of cactus and succulents, and other houseplants…read moreas well. Good location, plenty of parking and helpful, friendly employees. The store is clean and well maintained.

Terrible service in garden center. No carts or pallets to get dirt, plants in garden center. 1…read moreCashier. 9 people lined up. Ridiculous. Where is management and Cashiers. They didn't know spring is here!!!

Special COVID-19 Review:…read more I just moved to the area, and this means, despite the pandemic, I need stuff. Like plumbing things and all the little bits that go with plumbing things. I'm not even looking at electrical wall plates or even new locks, though I need those too but trying to stick to the essential essentials (food, water, indoor plumbing). This Lowe's is open at 8am every day as of this review--be sure to call and check before you go, they have it as the first thing it tells you when you call the local number. I don't know what time they close because I just try to go do all my errands early and get home. During the shutdown, customers can enter the store but through the Lumber entrance only, so park on that side if you need to go in. And if there are more than the allotted people, you have to wait in a line to get in (go early and it's not a problem, wait until 11 or noon and you may have a sizable line to deal with). Pretty much everyone is wearing masks but only about half the people are wearing gloves, so wash your hands and sanitize your purchases when you get home. At the main entrance is where they are doing the online purchase pick-ups. It takes a while, but you pull up and someone will run out and get your order number. I had mine written on a post-it note for them and they just ran it it so this is what I will continue to do as it was easier than having to show them my phone and have them write it down. These employees are wearing masks, so you should too, since they are coming in very close contact with you. They bring your item out and you still have to sign for it holding their pen and clipboard :-/ so be cautious there. It is taking them a while to fulfill those online orders, so probably best to put in what you need the afternoon before, then hopefully they fill it before they close and then you can just run and grab it in the morning. They have had pretty much everything I have needed (or thought I needed) in the several times I have had to go this week--it's not a real project unless you go to the store at least three times and want to cry after you get home the third time and the thing is still not working and then you realize the thing you're trying to fix is not the thing that's broken. Ah, the joys of home-ownership! I will add, all the employees are very nice and helpful even in this trying time. And this is the closest Lowe's if you live in Detroit proper and relatively easy to get to off the 94.

Do not buy or order anything from the Harper Wood Lowe's store we order some chlorine tablets Box…read moreopen everything filthy dirty call lowes and Harper Woods they was extremely extremely extremely rude talk to the supervisor she was even worse would never ever ever do business with this lowes again.

I've been ordering online lately. ALL the employees are helpful and friendly. Order it thru the…read morenight and get a text when they come in. The order is ready within 15 minutes. DO NOT go to the big box hardware stores that have no help, and you have to use self checkout. No self checkouts here. .

Nice clean store. Very friendly helpful employees. Sells craftsman tools. The shelves are stocked…read more I went in for a specific item and they had it. I will be to this store again.