My daughter bought a Groupon for a couple's full body deep tissue massage and we had our appointment on 3/10/26 for 5pm. We ran 15 mins late due to traffic coming from Boston. When we arrived, instead of us being greeted, we greeted the young lady at the front desk (she seemed to be occupied looking down at the desk). There were no other customers in the waiting room. I must say the area was very nicely decorated and had that Beijing vibe. I also loved the butterflies on the wall, they were very pretty. We told her who we were and she bustled us to the room for our massage. She told us to undress and lay on the bed. The room was very clean and it smelled fresh, which I loved.
Not even a minute later, we heard a knock on the door and I had to tell them to give us some time to undress. Two minutes later (I kid you not) 2 males entered the room. No introduction ever, he just started to fix my arms and the blanket on my body. Upon him positioning my left arm, his infant balls landed in my hands and I could feel his private parts rubbing against my whole arm as he "fixed" my body. I thought maybe it was just by accident, but when it happened again on my right side, I lifted my head and gave him a look of death and tucked both my arms tightly to my body. I then said something to my daughter on the other table to see if she was good and then he said something to the other massage guy in his language. My daughter responded to me to chill, so because I didn't want to embarrass her and cause a scene, I let him proceed with the massage.
The majority of the hour full body massage he focused on my back. He must have felt my energy because at one point, he was applying so much pressure with his elbow on my upper back. I yelped out an "ouch" and he eased up a bit (My upper back is still sore today Sunday and it has been five days later). I was truly over this massage, but because my child worked so hard to treat me to something she knows I love, I wanted her to feel appreciated, so I kept my cool. He did minimal arm, never touched my shoulders and when it was time to do my legs, he tried to put the blanket way up my butt. I pulled it down so fast to my thigh and clinched my legs closed! He did 5 mins on my legs and never once massaged my feet. He also did the oil and hot stones. At the end, he told me to turn on my back and he massaged my temple for a few minutes, never massaged my head and THANK GOD, it was over.
At this point, I asked him what his name was and he said it was Kevin (an older man) and the other one said Steven. I asked my daughter if he was inappropriate with his massage and she said he was not, just a little rough with the massage. I must also point out that during our session, they would periodically have conversations and laughing so unprofessional, especially when it's supposed to be a peaceful, relaxing experience. As we were getting dressed, I told my child not to tip them a cent but she said she would anyhow and gave me $38 for them both. When we exited the room, Kevin was waiting right there in the hallway and I handed him the money and proceeded to the front.
We approached the front desk to redeem the Groupon and that's when I asked the young lady what her name was and she stated Anna. She never asked us how the massage was and I tried to get her to atleast speak to us by asking her what candy in the bowl was the best to try. She was apprehensive but did point out a few and gave us a mini bottle of water to go.
I don't know what's going on with this business but Kevin is a pervert and the front desk could be much more friendly and welcoming. I'm also wondering if these massage therapists are trained and licensed because it doesn't feel as such, or maybe this is how it's done for people with a Groupon. This was my 5th massage since September (1 with Etant Boston 10/10, 1 with Newbury Health spa 5/10, 2 on Carnival Cruise 8/10 and now with them 2/10).
We will NEVER GO BACK or recommend them to anyone! This was the first uncomfortable, unrelaxing massage I've ever received in my years of getting massages. read more
