On a roadtrip and stopped in for a systems check and warranty support. They got us in and out fast…read more Nice and comfy customer lounge. Very helpful, efficient and so super nice. Thanks to Lauren and the technicians, we appreciate you.

I bought a new camper from Ethan who seemed nice enough , then he turned me over to the sales…read moremanager Dave who sold me a bill of goods worth $6500. I decided I didn't want them, things like gap insurance, tire & wheel protection, etc. They agreed but they never told my bank who shows I owe $19,000 but should be $6500 less. Ive gone up there personally three times and they lied to my face. So I'm now looking for a good attorney to sue for damages. My patience is at an end!

Cory and paradise lot sell junk! he passes the inspections in house that fail horribly from any…read moreother shop. many other problems outside of inspection. He refuses to to return phone calls or make anything right. This guy is a Con man. Do yourself a favor and go somewhere else

Fraudulent advertising on a motor from a vehicle we purchased from here. The owner did not want to…read moremake the situation right. Buyer beware. He may seem like a nice guy but only cares about his paycheck. Had my car we traded in gone the same day we drove the new car home. Very disappointed. Would not recommend if looking for honest service.

From start to finish, my experience with WEHR RV in Springfield was absolutely fantastic! I…read moreinitially found a camper I was interested in on Facebook Marketplace and reached out with a few questions. Michael was incredibly quick to respond and very helpful from the beginning. When I made the trip to Springfield, I was greeted by the nicest young man, Chris. I let him know I had been working with Michael, who was assisting another customer at the time, and Chris stepped right in without missing a beat. He took plenty of time to walk me through the camper and never made me feel rushed. I scheduled a follow-up appointment the next week for a full walkthrough, and that experience was just as impressive. Vincent helped us, and he was outstanding--he thoroughly explained how everything worked and answered every single question we had with patience and professionalism. Roy and the team in parts and accessories were also wonderful. They helped us find everything we needed (and wanted!) to get fully set up. Overall, the entire team at WEHR RV made this such a smooth, enjoyable process. Excellent customer service all the way around--I highly recommend them!

We had a wonderful experience with this dealership trading travel trailers. Our salesperson Darin…read moreDobbs was very friendly and knowledgeable. Lee did an excellent job making sure we understood everything during our walk through. Very accommodating on scheduling a day to bring in our trade and pick up new one. We would gladly do business with them again.

Fantastic service! We were in town briefly with our converted van and the AC quit working (in…read moreJune). We pulled up to this place and they graciously took us in immediately (despite having several weeks of work on other vehicles). The guy was able to diagnose and fix the problem and get us back on the road pretty quickly. Would absolutely recommend this place. Honest and fair!

Melissa was amazing! She replaced our skylight in minutes and got us on our way. Reasonably…read morepriced too! Thank you!

Reliable RV I'm sure sells a lot of RV's, we've actually bought two from them, 1 class C and our…read morecurrent class B. Sales however is where it stops with them. Had some service department issues with our C and I should have learned but that was several years ago. Hoping perhaps things had changed I called to make arrangements to have batteries replaced in our B. Both calls I was told a service Mgr would have to call me back. NO RETURN CALL so now we move on.

We were traveling from Wisconsin and needed our air conditioner fixed. They were pleasant, gave us…read morea ride to get food while it was being fixed and they found the problem, fixed it and on our way. Trevor was knowledge and very pleasant.

if I could leave a zero I would! There is no sense of customer service at this establishment. They…read moreare not willing to answer any questions to help anybody, especially newbies to RV camping. they act offended or as if their day is interrupted when you try.

first, get Travis off your sells floor if you want to sell campers. He was absolutely rude and…read moreno personal skills I said we would like to look at some campers He asked what do you want? I said I wanted to look at used campers, what was available. He asked why used? He began telling me why he thought I needed new. I finally said I was open to new, I just wanted to see what was available, get some ideas for layouts, etc. He finally takes us outside, and again asks what do you want? I said something that would sleep 2-4. I was shown the first pull camper sitting on lot, right outside the door.. I explained the corner bed would not work. Why not what's wrong with it? My husband and I would not fit We need a full mattress. What do you want? To see another option. Takes me to the second camper on lot. I look still not what I am looking for. When there is a window unit, not roof air, I know I am not interested. What do you want? Maybe see one without bunks? I explained we have owned several campers over the years, but it has been awhile. I know what I am looking for. I know what to check for. I just want to see options, different layouts. I was under the impression that you take trade ins and really was shopping to see what was available. Again, what do you want? I was so frustrated ! I was shown 3 campers because I insisted to see them. Travis would have shown me just 1. By the way, as we were leaving, I asked what his name was because a good salesman introduces himself and shakes my hand. Travis lacked that skill. Lastly, I may not have been dressed for success since I was on vacation, but Travis will never know if I had cash in hand. What do you want? Travis, i told you I wanted to see what what available. If I knew what I wanted, I would have just sat on my couch and ordered for pick up.

Extremely happy with our experience with Trailers Plus. Gary Oldham was very informative, polite…read moreand professional. He answered all of our questions and his crew got the trailer prepared and ready for us. We are now the proud owners of a Trailer's Plus Carry-on black enclosed trailer! Thanks guys!

Initially went to look at one trailer and with the help from Adam determined I needed a different…read moresize. We looked at several trailers and ended up with a Interstate 7x16 trailer. Adam explained the features and benefits on all the trailers and their knowledge and friendliness is why we purchased here. After having the trailer a few weeks I had some more questions and stopped by. Everyone was more than willing to help answer questions. If you are looking for a trailer don't waste your time any where else come here. Danny

Beware of high prices & work that will need to be reworked because of slopy and not following…read morethrough. Got the wheel seals replaced, the dust cover gaskets are leaking. The deck plate area on the tail was welded & they broke in 1 week because of a misdiagnosed repair. They took my money & even went back twice to get it repaired with a bunch of excuses..... just go elsewhere.

Trailer place is one of the better places I have been they handle me with excellence. Not only they…read morewere able to fix the trailer for me they also gave me a really good deal on a trailer as well. They have partnered up with a couple companies to help them help us acquire trailer's such as Freedom and Inc's commercial financing. I strongly recommend this place for trailers 110%

These men are amazing....... talk about emergency done right...... what was a wiper motor…read morereplacement turned into plumbing redo and they made it happen in hours knowing that I was living in my RV..... I pray My Jesus bless them for the blessing they are in my life....all your rv -camper service needs

After hours of driving whilst moving across the country, our car's transmission went out. When we…read morewere finally able to pull our vehicles into their massive parking lot to switch cars, the owner came out to yell at us. Told us we could have done so on the side of the highway, asking us why we had to do it right in front of his business (We were not blocking anything, as the empty lot was indeed, empty) and not to leave any trash. Understanding "Business is Business" aside, wouldn't helping people who are in the middle of an emergency situation benefit said business with more positive engagement? Instead, I have to leave this one star review, as my true feelings on this matter require a zero. Perhaps a better approach in humanity is needed, but is lost here. Based on the number of negative Reviews, I would go to Springfield when shopping for an RV/camper.