Taylor is amazing! She knew exactly what I wanted and looked at my hair texture to determine the best length for my layers and advised me on how to style to get the bangs I wanted as well. I was skeptical but I am glad I went and will be returning. Service was great, I checked in online while in the parking lot, it stated 20 minutes but I walked in next door to return something and then went in and she was able to get right to me. read more

Great Clips - Hair Salons Near Me - San Tan Valley, Arizona

I had a very distasteful experience at Great Clips regarding my autistic daughter's haircut. She has a dry scalp and eczema, and her hair is very curly -- which makes it difficult to completely wash out product. The stylist told me my daughter had "pre-lice," because they weren't lice yet?! That was extremely upsetting and embarrassing for her. I tried to explain that what they were seeing was product buildup and dry scalp. To prove it, I even scratched her scalp to show it wasn't lice -- but was told, by the manager on duty "Well, if it doesn't fall out when we shake her hair, then it's lice." That is completely unprofessional and insensitive. I offered to pay for them to wash her hair so they could see for themselves, and they refused. Now my daughter not only does not have lice, but she's also left with half a haircut and feels too embarrassed to go back. This experience was humiliating and showed a complete lack of understanding, compassion, and professionalism -- especially toward a child with special needs. read more

My daughter had her hair cut by Alma today. Need just dead ends cut. Hair was all one length. Daughters hair is now layered. She is bawling her eyes out cause she wanted a small trim before spring break ended and went back to school. Never would recommend this shop to anyone. I also was suppose to get a fade. My hair looks chopped. Glad I have buzzers at home to shave it down. Plus paid full price for this nonsense when we had coupons they wouldn't use that I had sent to me via email right before we walked in shop. I hope you all read reviews before you go here. There very rude and don't want to own up to there mistakes. read more

Great place. Have been going there for over a year now. The ladies are very friendly and knowledgeable.

Walked in 2 people waiting in lobby and I asked her how long because the computer says 45 minutes but I don't have time I'll just make an appointment online for another day. No no no she say don't worry just sit down. Took my info and I sat. About 15 minutes later the lobby is now filling up and people are getting called up for cuts. I walk up and ask if I should still be waiting. Woman asks for my info but now can't find me in the computer. She asks me who put you in I tell her she walks over and they have what seems like shady conversation. 1st women walks up and asks my info again like she never met me 20 minutes ago. I say how long you think now? She ask me what the click on the computer says i tell her 55 minutes and she say about 55 minutes then. Now im wondering if im paying the price for something shady or is she just incompetent or on drugs because i feel like im in a twilight zone episode. So had to bounce and gonna go to sports clips i guess. read more

Fast, convenient, friendly. Just check in. I have been coming here for years and never had a bad experience . read more

LINDY!! Thanks for taking care of me. She was a sweetheart and made my hair look so beautiful.

Nice haircut at a reasonable price. 30 min wait as promised. Shop is clean, staff were friendly. Will be back.

Just left this place here in San Tan and we have never had bad service but boy the ladies that were working today, really were rude. The one that checked us in had a heavy accent and she was really rude. The younger one did a horrible job giving 8 yr grandson fauxhawk and he's had that hair cut there before just not by her. She didn't style it or anything.Other girls have styled his hair before he left. I was in complete disbelief with the service we had there today, they're usually very polite there.​ read more

Honestly, I always bring my daughters here to get their haircuts and the stylists always do an amazing job. We come in with really specific hair requests, grown out side bangs, wolf cut, layered bob with bangs, long layers ......always satisfied with the results. The stylists always check with me to make sure we're satisfied before my girls leave the chair, otherwise I tell them anything that I would like changed, a little shorter, a little less volume, more layers, they are always happy to do it. Great place, recommend, we always leave happy. read more

Wait times are completely wrong. We checked in. When we left our house the time to wait was 20 minutes. We got here 5 minutes early but still ended up waiting over half hour. What a mess! Probably never coming back again. read more

I can't express how bad this location is, save your time and go to ANY of the other locations. Every time I try to give this location a chance again, I end up walking out. Huge waits regardless if you check in online, short staffed and no sense of urgency from the employees. read more

Signed in online and got there and I was 7th on the list. It was at least a 30 minute wait so what is the point of checking in online. I just wanted to get the back of my hair trimmed with clippers, which should have been a charge for a "bang trim". She spent all of 5 minutes on me and I was charged $16. When I questioned the charge she told me I got the Senior Discount.....really??? What a rip off!! I will never go back. read more

I took my daughter here to get a haircut and the lady started the cut then soon notified me that she had lice. With a half haircut we left. I did some research and was not convinced this was the case. The very next day I took my daughter to the school nurse to verify and the nurse said there was absolutely no lice. I will never come back to this business again. I don't know what lice looks like and never had encountered it but when the nurse verified that there was nothing I was super relieved. Just because someone who works with hair for a living doesn't mean they know what they are talking about or what they are doing. Also the wait time was 95 minutes we waited all day to get in and then this happened. read more

This wasy first time going there for a haircut. I read the reviews first and it seemed that Terri got great ones. So, I asked for Terri. Yep, I understand why she got such great reviews. I love my haircut. She did a great job and is a lovely lady. I highly recommend her. read more

Say no drink and drink is seen as something you can Swallow, so they get a 1one so they can see that they need to say water is welcome, it's AZ you can to give water(not the thing the water goes in, just the water; so you have to give water and nothing to put it in, you better be ready to clean your water thing I get my lawful water from); it's a great clips, they have too/are the same(if not a franchise) Simple need a better sign/better shearing of what to environment/laws/coI'm walking into read more

I do not recommend this salon. I showed the stylist a picture of the cut I wanted the 2nd photo attached is want I got. They don't look anything alike. My hair was past my shoulders and expected it to be just above my shoulders. I will never go there again. read more

Great Clips - Hair Salons Near Me - San Tan Valley, Arizona

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It's sad that the stylist need to talk crap about people who come in for a clip and end up tipping well only for that person to walk out and have the stylist lean over and tell the other stylist at the register "I wish I had a remote for his mouth. I'm talking about Teri or however you spell her name. It made me pissed off and I wanted to say something but last time I spoke up I had the cops called on me, not here but somewhere else. After I heard that comment, me and my son, go up and walked out vowing to never return. I'm assuming that she might be the manager since I've seen her working her for years so I'm not sure who above her will even see this post. But the guy with the face tattoos that she said the comment about probably wouldn't have been as nice as me. I wish people would actually read these post s and that the chain would do something about this customer service or lack there of. I can go on but you get my drift. read more

I wish I had something good to say but I don't. My 17-year-old went for a haircut today and told the stylist several times not to cut the top of his hair just clean up the back and sides. The stylist decided that she new better then him what kind of cut he wanted and went ahead and "shaped" the top. Which took off a ton of hair. Now he is extremely upset because she took so much hair off of the top. He asked her 4 times not to cut the top and she said she had been a barber for 18 years and she was just shaping it. Guess what in order to shape it you are cutting it. Plus the back and sides are completely uneven. I want to post pics but he says he would be too embarrassed to have his bad haircut online. I will probably end up having to buzz it all off do to how badly she chopped his hair. He has been growing his hair for over a year and now his beautiful curls are completely destroyed. Please avoid the heartbreak and go somewhere else. Or just do it yourself even with zero training you will get better results. read more

Had this girl around my age cut my bangs and do a little trim and she did AMAZING super satisfied with her work, with her 2 years of experience she is wonderful with communication and her work! Definitely would want to go again if its her cutting my hair! read more

Shaila was the "stylus", in quotes as this haircut has no style. I asked for the back of my hair to be tapered and not to look like a man's haircut in the back, epic fail as the cut is uneven and not close to what I asked for... This was my mistake for not asking for a mirror to see the back before leaving. The sides were cut unevenly as well. She did not shave the hair from my neck and left it unfinished. If I would have seen the back of my hair I would have let her know my dissatisfaction. I certainly regret tipping her $5.00 and will not make this mistake again. also, I was covered in the cut hair, just a mess! My hair looked much better PRIOR to this horrendous haircut. Shaila get your act together or find a new line of work. I should have read the reviews and not came here! Heed the warning, get a haircut somewhere else! read more

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I have been using Great Clips for many years... My relationship with them are coming to an abrupt end. The way a company treats its customers tells a lot about the company. They refused to honor a military discount that I have. For the past 10 years they have never refused to honor that discount for me. Sorry, great clips, but we will never do business again. read more

Not happy with Marlow. I do not cut hair but I personally think I can do better. My daughter's hair looks awful. She rudely told my daughter "I only have boys I don't speak teenage girls" ‍. I should've known better because they messed up my son's hair last month. Needless to say we will not be going back and if you do please don't let Marlow cut your hair. read more

Rosalva is awesome at the combs and gantzel store. I've never been the "cry because of a haircut" girl, but when I saw all the hair falling.. I kept thinking "I'm getting a major haircut at great clips. Was this a good idea?" I showed her a picture and the results were pretty spot on. It turned out great. I don't typically leave reviews but I saw all the bad ones and wanted to even out the score a little. read more

I love getting my hair done here. Although it's a bit of a drive, I prefer coming here over any other salon in the area. Amanda always does my hair and makes me feel important while she's doing it. We have great conversations and laugh a lot. That's always a good thing. She's very talented and extremely professional when I sit in that chair. Haircuts are very reasonable and on occasion there will be a discount offered on your next cut at the bottom of the receipt. If you want a great experience and a wonderful hair cut, check them out the next time you are in the area. I think you'll enjoy it. read more

We got there 5 minutes till have been told over and over as long as we get there by 8pm they will take us. We got there and she refused to help us she said they were closed. Worst customer service no apology or nothing just no we are closed even though it was not 8pm. read more

Came to this Great Clips for years for my son's hair. Never had a problem until recently, and unfortunately, they lost my business permanently because of it. Basically, I always used the on-line check in, even though I'm just around the corner. Always worked great because it gets my son's name on the list. This past time one of the hairdressers (she has shears tattooed on her forearm - which I am just saying to identify her since I don't know her name. I'm not biased at all against it, I have much more ink than she does)... she skipped right over my son's name and when I asked her why, she said "you have to let us know you are here" Which I have never had to do before (they always just call his name when he gets to the top of the list), PLUS the guy ahead of us was also an online check in without letting them know and they had no problem calling his name. Furthermore, instead of just realizing she skipped me and taking my son next, she gave me a sarcastic "SORRY." At that point I had no time to wait any longer, so I left. I called to complain to the manager, who offered me a comlimentary haircut, but when I took my son to get said comped haircut the next day, they acted like they had no idea what I was talking about even though the manager said it would be in the computer. To top it off, the girl who had skipped me was there and was very obviously talking smack and making comments about how I was the one who complained. VERY UNPROFESSIONAL. It's a shame because I was always very easy to work with (I let the hair dressers make their best judgements for the top of his hair, I don't demand anything specific) and I always tip 30-50%. I will be finding a new place to take my son for his frequent haircuts and trims. read more

I "checked in online" at 11:00am and the mobile app showed a 2 hour wait, which was OK because I was running other errands. When I went to the salon at 11:30am to check in at the front desk, I was told the stylist wouldn't be available until 1:30pm. When I checked in again at 1:00pm, I was told that the stylist wouldn't be available until 3:00pm. When I checked in at 1:45pm, I was told that the stylist had "received 2 perm appointments and would not be available the rest of the day". So how is that they don't "accept appointments (even for perms)" and, even though I checked in online well before the perm appointments, my position in line was ignored and I eventually had to leave the salon without any service? Clearly the online check in is a joke and doesn't really do anything to establish a place in line. And it is very clear that even if you do check in online, your place will be dismissed if a higher paying customer comes in. I called their Corporate Office customer service and explained what had happened. I was told they "are very sorry", but at the same time I was told that "there won't be any meaningful changes (like making appointments to preserve your place in line) implemented to prevent this abuse from happening to costumers again in the future". Sooo... let's get smart people, for $2 more Supercuts will let you make same-day online appointments with the stylist of your choice on their mobile app. This customer (and his family) won't be treated like we're expendable anymore! No more disrespect and terrible service for us! We're going where customers are treated with respect and given real service! And the extra $2 is well worth knowing that we will not be treated badly and receive terrible service, but rather we'll be treated with respect like a valued customer. read more

Very slow. I get being local but the lady working never checked me in. I was in there for 10-15 minutes and it seemed like she was only interesting in talking to the 1 person getting a haircut. I left and went to sports clips. Worth the extra cost to not deal with this great clips read more

Am an Asian lady. When I ask for layered hair cut I should get layered. I walk in to great clips for hair cut. Because my hair is getting long and I wanted to start doing style again. So It was my turn for hair cut I show what I wanted and how long should cut. The lady who gave me hair cut ask and showed it to me how much she's taking out on the back? So I said yes that's fine. So she's start chapping on the top she started chopping too and am like huh! She's didn't say anything because she's telling story about her ex husband and her kids. She's a divorce mom. By the time am done she showed me, I just said that's fine. I just don't want to say any more because I don't want her to ruin more on my hair. I walk out and just pa d gave her tip. But am not satisfied came back and talk to one of the lady who works there and showed her what kind of hair cut I like, and I ask her is my hair cut even looks like what I wanted and she said no. She offer if I wanted get it redone by the same person? My response no! I will come back tomorrow and get it done by you not the person who did my hair. First she's not good hair cutter at all. I don't know why they keep her. read more

Terrible. Took my daughter there and the older woman cutting it seemed to be struggling. As we are leaving she looks at us an calls us back in. At that time I noticed why. Her hair was completely crooked. This woman is obviously more comfortable with men's cuts. At this time the manager gets involved. She pulls out her hair trimmers. Ya know like the ones the buzz cut people with. My daughters hair was to her mid back, but is now closer to her shoulders. We went in for a trim. I knew something was very wrong when ALL of the other stylist stopped and watched what was happening. They were all cringing. Called to complain and got the District Managers number. Left a message and never received a call back. Go to the one on Combs! Heather there fixed it. read more

I come here at least once a month to get my hair cut. I've had several different girls cut my hair and they are all super nice and attentive. I always get coupons in the mail for 7.99 haircuts so you can't go wrong there. Tara and Stephani are both favorites of mine. read more

horrible horrible horrible dawn left my sons hair choppy, uneven, i came back asked to talk to a manager and of course there was no manager there! i'm absolutely livid, now because of her horrible cut my son has to get an even shorter cut! i will be contacting corporate!!!! read more

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Went to get a haircut and I regret it so much. The older women that cut my hair had no clue what she was doing and seemed more concerned with the conversation from the other stylist. She didn't ask me what I wanted to do, she was just going to start cutting my hair to a zero. When I told her What I wanted she got a little annoyed. Once she was done cutting my hair I looked and told her i didn't like it. It was very uneven and patchy, I had her fix it and while she was fixing it she started making comments about how I don't have hair and what not and started laughing at her own jokes about my thinning hair. All I wanted was a haircut but instead I got made fun of for my thin hair and to top it off a shitty cut. This place is terrible the staff are unprofessional and rude!!! If you value your hair and money it would probably be best to go somewhere else!!!! read more

I'm doing two stars simply because one of my two kids did get a great cut by Tara. She did my sons and it looks great and she was really good with him. However my daughter got a haircut from Dawn. It looks terrible. You can see every cut, nothing is blended. They offered to fix it if we came back (my husband was the one that took them so I saw it when they got home). I will not take any of my kids back there. They do great with boys and men's, Tara really did do a great job but they are not good with girls styles. read more

You lost a family of customers today because we don't like to be treated like plagued cattle. We had our reservation set and we showed up on time. Then we were told we had to wait outside IN THE HEAT.. we live in AZ. The employee then tells us that we need masks to get haircuts. I tell her my son can't breathe in a mask... to which she replies that it's required. So, I canceled my reservation and we walked across the parking lot to another barbershop. They welcomed us with open arms, treated us very kindly, no masks, they let us waiting INSIDE, and there was no tension or stress. I will be going to them for now on because they chose to treat us like human beings. read more

I took my son for a haircut this morning. We usually never have a problem but the usual woman who does his hair wasn't there this morning. He left there very disappointed and on the verge of tears. She basically told me that "It will grow back and she showed him how short it was going to be before she cut it" We are very unhappy and not sure if we will be back. read more

I've been going only here for haircuts since my arrival in AZ in 2009. I lucked out and got Terry my first time into the store and she has cut my hair ever since! Great and talented technician who really knows hair and has a following, so make sure to ask for her when you arrive. I check in online with their phone app and then am 'next in line' for Terry when I get there. She's terrific and I'd follow her wherever she goes. read more

Long story short. I watched a man come in and say he checked in two hours before any availabilty. The man went home to wait (which i think is ok) however he came back 2:20pm which was 20mins after his appointed time. So what does the staff do. Give him a free ride to go ahead in front of the line. Sorry he should be held accountable for showing up late. Once, I had one lady that was aggresive with her approach on how I should have my hair cut. Haven't seen her back. Other than that the rest of the staff is friendly. Which is why I gave it an extra star. read more

This was my first time here, and I had a great experience. Trisha did an awesome job with my husbands hair. He is actually really picky with who does his hair so he was a little skeptical of a chain salon. We were really happy with the results, I would highly recommend! read more