I've been here about half a dozen times now and have been very happy with their scheduling and the quality of the results. The prices are reasonable for what you get. As for the other reviewers who've complained about the scheduling, use a little common sense when you do this. Pick times when they are less likely to be busy--noon on a Saturday would not be a good choice. Every head and the requested service is different, so the busier they are the more likely that schedules can slip. read more

Absolutely butchered my child's hair to the point I was in tears. And then when I brought up my concerns, the stylist wanted to argue with me. The one star I guess comes from the fact the manager didn't charge me for the cut and offered for us to come back and fix it for free once it grew back. However, I will never set foot in this place again. read more

Apparently check in online doesn't matter at this location. I was number one on list and they took the 2nd person. Apparently she was friends with hair stylist. When I questioned her on the list, she stated she was taking her next. BS!! Poor customer service read more

I really hate leaving bad reviews, but I can't not say something. I walked in today to get a haircut and Maria served me. She seemed nice, but there were a lot of issues. First, she used the same apron on me as the previous person, with hair on it already. GROSS. Then she used the same comb and towel to blot my hair. VERY GROSS. Have you ever heard of COVID? No masks on anyone, terrible hygenic practices; I went straight home and took a shower. Then, as I am brushing my hair, I can see she missed spots and completely screwed up my sideburns. One side was WAY shorter than the other. I mean, this is your profession, right? Absolutely atrocious experience. I will not be returning nor will I ever recommend this place. I miss the days of a good old-fashioned barber experience. read more

Where do I start, only mf who can cut hair in there is Patrick. Ask for him if he's not there gtfo, all other salonist are horrid. Just got the worst haircut, razor burnt neck completely uneven edges. DONT RECOMMENDED. read more

Stylist Patrick is not good. I got a women's haircut and there were zero questions about what I wanted with my hair. I said multiple times that I did not want it above my shoulders and that is what I got. He did not whatsoever make my wants feel important as he just kept saying "we'll see what the hair wants to do" and dismissing my requests. I am not happy with my cut do not go see him. read more

Probably been here 5 times now. Each time has been a different but all so similar outcome, a shotty butchers cut. Have had 3 different "artists" I should call them. Have been cut on the ear and I even cut my own hair after getting home and looking in the mirror. Ones' hands shake worse than an old Harley and another tells you how you're hair should be and ignores you're desires. Nice people as well as try to make small talk which is polite, they also will try to push their products in store which is good; have tried the tea tree oil shampoo and would recommend for dry scalp relief. read more

I get a half on the sides and 1 on top. It's pretty difficult to screw this cut up. That being said I give five stars for prompt service, price, ability to purchase multiple cuts at a discount every December and online check in. read more

I have a mixed review here. I am leaving it at 1 star because my hair is still a mess. I went in Saturday Jan. 6th for a quick trim and a cut for my son as well. My stylist Gloria did an awful job. She basically decided to go against what I asked of her and added layers to my hair. I started by telling her I just wanted a trim as I was trying to grow my hair back out. She held up my hair and asked me how much she should take off. We agreed on about a half an inch. She tried to talk me into a little more but I said no thanks. About halfway through I noticed she was doing layers and reminded her that I was trying to grow it out not cut it off. I checked the hair on my cape and it didn't look like she was taking too much off so I let her finish. When she was done, I checked my hair and it was dramatically shorter on the right side. I was in shock. I told her it was uneven and she tried to explain that it was the way I parted my hair that made it look that way. I broke down in front of the stylist, other customers, and my 11 year old son. My son's stylist Theresa stepped in and tried to help. She refused to let me leave in tears and offered to try and fix my hair. It wasn't until we parted down the middle that we really understood how awful a cut I had. Gloria had taken nearly three inches off the top of the right side but maybe one on the left. The cut makes no sense. Theresa was a in a nervous sweat trying to right someone else's wrong. She was able to thin my hair out and reduce the bluntness of the bad cut but not able to fix it. My only options were to cut my hair off into a angled bob above my chin to even my hair out or wear my hair wavy and pinned everyday until it grows out enough to fix it. What should have been a 30 minute visit turned into 2 hours on a day that I had 2 major events to attend. I am frustrated and upset about my hair but still grateful that Theresa was there that day. I am doubtful that I will return even though I have never had an issue before. Dealing with this awful hair cut is making me regret ever going. I did reach out to corporate about this. I'm attaching a before and after. read more

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