What a horrible experience! I just went to have my hair cut, which I do frequently. I checked in online and it said 10 minute wait. Ten minutes turned to an hour.
I finally got to the seat and told the lady, Lis, what I wanted. She said no. So the man, Ken, tries explaining that they don't do that there. First, it's untrue as I've had it done there before. Second, it's nothing complicated. (Long bob with layers inside to add volume.) I've never been to hairdresser school and can do it on other people, I just can't do it on myself.
I got up to leave since I didn't want to pay for a haircut I didn't like and they didn't make one tiny effort to try to work with me at all.
Normally, I bring myself and my daughters here almost monthly and they've now they've lost 3 regular customers. Not a chance I'll give them another dime.
What a waste! Now I am driving across the street to Super Cuts to actually get the haircut I was supposed to get an hour ago! read more