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Northridge, CA

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Great Clips

3.5 (139 reviews)
InexpensiveHair Salons
Closed • 9:00 am - 8:00 pm
Updated over 3 months ago

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Reviews With Photos

Arleen P.

It really depends on who you get here. I've had several good experiences, however I've also had bad experiences like what is pictured here. It's tough. I want to come here because it is convenient to check-in online and stuff like that, and you're paying $24 for a 10 year old's haircut... but when I get these results it makes it hard to want to return. 3 stars is for convenience and that a few of the people who work there do a decent job.

Clarissa T.

My mom and I were both off today, (MLK Holiday), and decided it was a good time to get a trim. We stopped in at around 10:20am. At that time, there were 2 people in front of us and the wait was around 30 minutes. They ended up calling us around 20 minutes, which was excellent. Elizabeth did my mom's hair, and Imani did my hair. Both stylists were super pleasent and very helpful. They did an excellent job in our cuts, and was so friendly. The best thing was how hard working and positive they both were. I thought it was pretty busy when we were there, (people started to come in for hair cuts), and the phone rang quite a few times. Between them 2, they greeted and were helpful to each person that came in. They thouroughly checked everyone's vaccination status and ensured everyone was wearing masks. They both also took turns answering the phone whenever it rang. It's nice to see how positive and hard working they were, and what an extremely thourough and good job they did on everyone's cuts. I'll defenitely continue to come back. A big thank you to Imani and Elizabeth. My mom and I loved our cuts. God bless both of you ladies. :)

No words....

I should have carefully read all the reviews before venturing to get a trim at this location. I am a hair stylist myself but unfortunately I can't cut my own hair. Since I worked for Great Clips in Northern Ca and I know the awesome training this company provides for its employees. I assumed and trusted that I was in good hands. How wrong I was! The level of this haircut is worse than what someone would expect from a beauty school student. The pictures describe best the horrible experience I had. My disappointment is so great that I took the time to actually write a review. The lady who cut my hair said that she had worked at this location 7 years ago, and came back 2 months ago. Noticing afterwards from the reviews another unhappy customer over 5 years ago wrote, it is very likely that is the same stylist who cut my hair (even though her name is very common, Maria)because she describes her hair as uneven, some strands of hair don't match with the layers and being the worst haircut experience of her life. Which is exactly my experience as well. If thats the case, it is even more disappointing that nothing was apparently done to help that lady master the basic hair cutting skills, or it can be that some people just don't take feedback as a learning opportunity and hence don't make the changes. I briefly mentioned to her my un satisfaction but excuses were made. When you don't hear a sorry at least to acknowledge your feelings is a big sign that someone will not own their mistakes. I am not a person who likes to argue and I was so sad and frustrated that I just wanted to get out of there. I even tipped her for having shampooed my hair, thats how naive I was not fully realizing how badly she left my hair:((( Sadly my layers are very short and uneven that I will just have to be very patient and wait until it grows back. The least I would expect from a company that strives to make "customers feel at home" is my money back, to compensate for all the clips I had to buy to hold my choppy layers in place while they grow, but again I expected a great trim and it didn't happen.

This is a picture as a reference. It's not evenly faded.

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8 years ago

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9 years ago

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13 years ago

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12 years ago

I love getting my haircut here, the quality is consistent, there is no need for an appointment, and the staff is awesome.

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8 years ago

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13 years ago

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7 years ago

Got a great haircut from Alina today. I was in and out in about 15 minutes. I'll definitely be back!

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14 years ago

Had a $6.99 coupon from online. Figured I'd give it a try. Decent haircut. Got me in and out. If I lived closer I'd go back I suppose.

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11 years ago

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8 years ago

I've come here maybe 10 times or so in the last 3 years and it's always been a quick good haircut !

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Page 2 of 4

Ask the Community - Great Clips

Review Highlights - Great Clips

“Wow after what Anselmo did to that girl below its a good thing he is not there anymore.”

Mentioned in 14 reviews

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3.5 mi•Reseda
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I got chunky highlights and the staff delivered!!! It came out so good and was such a nice…read moreenvironment. 100% will be going there again

Came here 4/21/26 based on high ratings for a special occasion. I asked for a brunette base,…read morehighlights, and a haircut. After 5.5 hours and $350 + tip, my gray hairs in the front were still completely visible--the main reason I came in. When I brought it up, I was told I should have specifically asked for gray coverage, which should be part of a basic consultation or at minimum asking the client if this is something they want. I also had uneven, patchy highlights. I returned the next day for a fix, requested a different stylist, and was denied. They said the same person could fix it all they needed to do was tone it down a bit, and cover the greys The "correction" resulted in my hair being taken darker overall, with the highlights essentially gone. I paid for highlights and left with dark hair. They told me eventually it should lighten down but I'm not seeing any improvement it's still really dark. To make matters worse I also left with visible dye on my forehead something I wouldn't expect after paying this price at a salon. Very disappointing experience and not one I would recommend I honestly wanted to cry. I really would have expected a partial refund or a proper correction by a more experienced stylist.

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4.7(65 reviews)
2.4 mi•Granada Hills
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I had such a wonderful experience with Rose! She did my highlights today, and I couldn't be happier…read morewith the results. From the moment I sat in her chair, she really took the time to listen to what I liked, what I wanted to achieve, and any concerns I had. She made me feel heard instead of rushing through the consultation. Her attention to detail and expertise truly show in her work. My highlights turned out exactly how I envisioned--beautiful, natural, and perfectly blended. She was thoughtful throughout the entire appointment, checking in to make sure everything was coming together the way I wanted. If you're looking for a stylist who is talented, patient, and genuinely cares about giving you the look you want, I highly recommend Rose. I'll definitely be coming back!

Honestly, this was one of the worst salon experiences I've ever had. The staff were extremely…read moredisrespectful, rude, and unprofessional from the moment I walked in. There was absolutely no sense of good customer service, and the way the employees treated customers was completely unacceptable. Instead of making clients feel welcomed and comfortable, they made the entire experience unpleasant. The attitude of the staff was honestly shocking. Nobody seemed interested in providing good service, and the way they communicated with customers came across as dismissive and disrespectful. When you go to a salon, you expect to be treated with basic respect, especially when you are paying for a service. Unfortunately, that was not the case here. The service itself was disappointing, and the overall experience was nowhere near what I expected. Communication was also difficult, which made the experience even more frustrating. The staff struggled to communicate clearly in English, and there was a lack of clear communication about the service. Customers should be able to understand what is being done and communicate their preferences without feeling frustrated or uncomfortable. Combined with the poor attitudes and lack of professionalism, this made the entire appointment even worse. What disappointed me most was that the poor service was not limited to just one employee. The overall attitude and customer service throughout the salon were disappointing. Everyone should understand that being in the beauty industry means working with customers and treating them respectfully. Simply providing a service is not enough when the customer experience is this unpleasant. Overall, I would not recommend this salon to anyone looking for quality service, professionalism, or a welcoming environment. The staff need to seriously improve their customer service, communication, and attitudes toward clients. Paying for a salon appointment should not mean having to deal with disrespectful behavior and disappointing service. Based on my experience, I would not return, and I hope management takes these concerns seriously because customers deserve much better than this.

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Genesis Hair Designs - Text for appointment.8189793647

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4.7(62 reviews)
1.4 mi•Northridge
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Throughout my life, with few exceptions, I have always gotten my haircuts done by my mother at…read morehome. Last weekend, my boyfriend was planning on getting a haircut but his usual barber shop had too long of a wait. So we tried looking for another one for him. He declined several places that we visited because their prices could not compete. Then finally I called Genesis, and Lisa answered. She quoted me a great price for men's haircuts. Five minutes later I called again, and she quoted me a great price for women's haircuts too. Last weekend, my boyfriend and I both had our hair cut. Lisa did a perfect haircut for my boyfriend. Beforehand, he let her know his clipper numbers and she nailed it. For myself I didn't know what exactly I wanted. Lisa kindly gave me ideas which I felt comfortable with. Lisa was attuned to my fear of cutting off too much and not being able to go back. It was a refreshing experience. Before we left the salon, Lisa handed me her business card with her number. It read 818-979-3647. After a little under a week, I wanted to cut off a little more and called her. Even though she had just left the salon, she called me back and accommodated me into her schedule. At this point, I had a better idea of what I wanted and Lisa carried it out perfectly. I love my new haircut and will definitely be coming back. Getting my hair cut by Lisa was a game changer. Much Thanks to Lisa!

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Genesis Hair Designs - Hair cut by Roya

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Genesis Hair Designs - Can you believe this Highlight done with colors only and NO BLEACH! Roya is the best hairstylist you can go to for any hair services...

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Seras Salon - Before and after

Seras Salon

4.6(98 reviews)
1.0 mi•Northridge

It was my first time coming here. Someone had recommended me to come here to do my hair, since my…read moreoriginal hair stylist wasn't available on the day I needed my appointment. Luckily, I went here! I made an appointment with Kimberly to get a layered cut. Kimberly was an amazing person, and really explained what was best for me (my hair/style). I gave her a reference photo and she gave me recommendations on what would look better, and of course I took her advice because she knew what she was doing. She even gave me tips on how to take care of my hair, and how to style it. She is fun to talk to and a great hairstylist overall. The vibe in the whole salon felt very lively and friendly. I would definitely come back and get my hair done here. They also have different services, from nails, to facials, etc. I would love to try those out in the future as well. My service was wash, cut, and style for $75. I know nowadays everything is getting expensive, but this was the most worth it experience. Kimberly did an amazing job on giving me what I wanted! I feel truly confident in my hair and looks now because of her! I got many compliments and told everyone to go to this salon. Even though I was with Kimberly for my appointment, I can tell everyone who works there are very friendly. So, please check out this place!

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Great Clips - hair - Updated October 2026

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