I went back to this location after a bad experience here a year ago. My stylist this time was Ruby. She did a GREAT CLIP on this visit !!! I don't think the horrible (personality, customer service, etc..) stylist is no longer with them OR I will ask for Ruby ! read more

I just left this place and I'm very angry and disappointed at the service and rude attitude! I tried using a coupon from facebook that had their address and everything. She was very rude telling me that it was not one of theirs and you get theirs through social media‍if this was not bad enough she is being just as rude to another elderly customer who had come in at 9:30 this morning and another employee told her to come back at 1pm, which she did. Asked her if she had checked in online to which the lady told her she didn't know she was supposed to. No empathy for the woman at all. Told her she would have a 45 minute wait. Will never go to this location again! read more

Kathy was my stylist. Super friendly and good haircut! Good conversation with the other stylist who were waiting for customers to come in as well. read more

Great place to get a quick and easy haircut. Service was fast, but I will say they aren't very creative in recommending hair styles...

I went into the Kyle location this afternoon, and I told them I wanted three inches trimmed off and a butterfly cut. I showed the stylist (Timothy) a picture and he said he could do that and even seemed excited to do it. He talked me into taking five inches off the length because he said I had split ends. My hair was slightly layered in front, so a little shorter, and past my waist in back--super long. An hour later he had taken about a foot of hair; I didn't realize it was so short because the front was still quite long, but he had to cut all that to blend in with the rest. Now, not only is it twelve inches shorter, but the cut is horrible! I didn't realize how bad it was until I got home. I'm so hurt and upset. I feel stupid for going because they've done this before. The stylist said, "I hope it's not too short!" then, "Sorry it's so short." Well, gee. I'm glad you're sorry, but you don't have to walk around feeling hideous and exposed. It took years to get it back to the length it was. I was going to go back and ask it to be fixed once I saw the back, but I might end up with nothing. If you don't know how to do something, tell the customer! If you're another stylist and you see someone screwing up badly, stop them! read more

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Being new Texas and not knowing other places to go, I just needed a trim. So why not try Great Clips. Just asked for a few inches off, hairdresser was nice and service was good. But she cut my hair uneven! They leave you with wet hair so it looks good, but when I got home and styled it like usual I noticed how bad it is! Now I need to find someone else to fix this, and pay again! Would not go here for a haircut! read more

Great Clips - Hair Salons Near Me - Kyle, Texas

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My husband & I are new to Texas & to Kyle Texas from So California. I used to be a hairstylist & I can tell when things look off or the stylist is unsure. I wear my hair very very short like a man's haircut so sometimes stylist are hesitant or unsure. I tell them Hey it's just hair & will grow back so let's do this! lol I usually go to a barber but we tried Great Clips in Kyle. We moved to Kyle in July 2023 & went to the Great Clips in Kyle next to HEB off 1626. I was watching everyone while waiting & asked for Melissa to cut my hair. MELISSA did a FANTASTIC job!!! She asked questions about what I liked & didn't like etc. I've been going to Melissa ever since & it's now March 2024!!! Melissa always does A GREAT job! I've recruited several clients to go to Melissa & they are now regulars of Melissa! My husband goes to whomever is available & ALL the stylist at this location are Great! Here is a before 7/2023 (when it's long for me lol) & after 7/2023 & my husbands after as well. Thank you MELISSA! I appreciate you! I will continue to send you clients! Go & get your hair cut! Tell them Kim & Tim sent you! **Kim & Tim** Heart sweater is from The TikTok Shop read more

Great Clips - Kim & Tim The Dynamic Duo - Hair Salons Near Me - Kyle, Texas

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I was lucky to get Jessica. If you come at opening time, there will be a line. Use their app to check in, it works great, but it doesn't come up until they open. Yes, they have a senior cut for people like me! :-) read more

I really like their app to check and see how busy they are. I also like that they save your prior haircut notes in their computer so after you get your cut tuned in you don't have to remember what you got last time and can just get the sam cut again. Or you can fine tune what you didn't like and update the notes in their computer. I never get the same stylist so this is helpful read more

HORRIBLE SERVICE BY ARACELI!!!! I took my son in to get a routine haircut (he has had a haircut every month since he was 1 year old and he is now 4). He does great in the chair. Araceli was very rude from the first interaction we had trying to belittle me when i tried explaining how i wanted his hair cut. As she cut my son's hair, it all fell in his face and eyes. I have never seen so much hair in his face during a haircut.. My son is young so of course the hair in his face is going to bother him and he is going to move some. She would rudely tell him not to move and even tried restricting his arms. I did stand near her while she did her work and then she told me rudely to go sit down. When she was "done" she had me go check to see if it was to my liking, which it wasn't so I told her the areas I wanted fixed. After she attempted to fix it, she took off his apron as if he was ready to go. I then told her she still needed to fix it and she clapped back that she wasn't done so i asked her why she took off his apron as if she was. We argued about that.. She kept complaining that my son moved too much to get a good haircut - i have NEVER had anyone complain about him. I then told her that she should have been honest about not knowing how to cut children's hair and had someone else do it. Another employee finally came after hearing the heated back and forth arguments but did nothing to help. She was defending Araceli's horrible work saying that is the way they do things. I have never seen a rounded hairline the way she did it in the front. My poor son looked like dumb and dumber by the time we left her. I was livid and left to Premier Cuts where they corrected his haircut. read more

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Although the check in online is quick and efficient, the service was horrible. From the second I entered Great Clips, I was treated terribly by three hairstylists that work there. While my kid was getting a haircut, one stylist listened to me say "good job" to my daughter and thought I was talking to her then confronted me as if she wanted to fight. Tonight was the craziest experience of my life in a hair salon. For no reason, two hairdressers had the worst attitude and decided to take it out on their customer. Insane. Avoid this place. There are several other places to get your hair cut in Kyle, don't go here and getting treated terribly. read more

What a rude introduction! I was asked for my phone number without any explanation on WHY you need my phone number in the first place (I'm new to this location). When asked for my name, I was concerned about info being sent to third parties. Angela was very rude in her approach in explaining why she was doing what she was doing in getting my info. Her approach was off, and she really needs some re-training on acquiring people's info especially when they are not in the system. She acted highly offended when I told her I did not want to share my personal information. I did not appreciate her giving me attitude when she isn't even explaining why she needs my name and phone number. She didn't ask if I have been to the location which is what she should have started the introduction with. I would have given this place a one-star for poor customer service, but Jessica, the person who cut my hair, actually did a great job on the cut AND was more personable on her approach when speaking with me. She also explained why they ask for name and phone number. I've been to a few Great Clips, but they were in the DFW area. read more

terrible place to get hair cut never come here if you have a working brain there are far better places to get hair cuts the stylists are never good you can bet on leaving and looking chopped read more

Marco the haircut stylist was awesome and very fun to talk to while getting my haircut! I'll definitely be a regular customer. read more

Always great service and great price! Can easily get in if you check in online while on your way there.

Needs training in customer service, just now leaving, this morning's first chair on left, wandered around with customers in waiting, barely at a snail's pace. This will be last time here, walk-in now sign outside, generally implies minimal wait. The 1 Star reviews are spot on. read more

My son got his haircut here and left crying. The lady was rude to him and very obviously doesn't know how to cut a mullet. Multiple times during the haircut she would look at his hair, make a funny face, and keep cutting. I wasn't even out of the parking lot and was scheduling an appointment at a barber shop. We will never go here again. read more

If I could rate zero I would, the bangs were horrid, it wasn't even an even cut. One side of my head is cut completely straight and the other looks like a triangle was cut above my ear. Asked simply for my bangs to be trimmed and to get the hair off my ears. First thing they cut was an inch off the back of my hair. This would've been fine, if they hadn't completely cut my hair uneven. The wait time was quick. We walked in and less than 2 minutes later we were taken to get a haircut. My boyfriend asked for a simple trim using an 8 and they cut down to the point were he had about 6 centimeters of hair left. I should've have just waited to go somewhere else then go to great clips again and get yet another butchered haircut. read more

Great Clips - Hair Salons Near Me - Kyle, Texas

Went in for a simple trim , got Venessa or whatever her name was. She was so rude and awkward I'm not even sure what her name was. I felt so uncomfortable the entire time I was there. If she'd done a good job I'd be okay with it, but my hair looked ridiculous! If I could give zero stars I would. Shame because this place is so conveniently located and fairly priced, never going back because of her though. So disappointing. read more

Best haircut ever ... I've tried several places around Kyle/ buda area an nothing was up to the task of a short edgy pixie everyone seemed hesitant or unsure of themselves and it showed in their cuts, I almost gave up and went to a barber but Jazmine saved my hair and my changed my mind! I watched a few people leave after sitting in her chair and everyone was amazing!!! Gotta check her out if your looking to go short and edgy or want a good men's cut she the one to ask for! read more

My husband went today and got a haircut from a lady- I'm not sure of her name but she was African American and had short reddish/maroon hair. She says she has a lot of bad reviews because of her attitude lol but she's awesome at cutting men's hair. Her conversation skills were on my hubby's level. He's not much for small talk and he's kinda awkward and funny so he enjoyed her a lot. Idk. Maybe she's not everyone's cup of tea but she's great with men's hair. read more

The girl named Jessica gave me a horrendous haircut! All I asked for was a lineup on my hairline and she completely messed me up! I used to love going to this place, but I don't think I will be returning! read more

Great Clips - WHAT IS THIS??! - Hair Salons Near Me - Kyle, Texas

rude staff and my hair cut was horrible. If I could give them negative stars I would. Do yourself a favor and go to premier cuts next door

This review is way late but I been going to this Location for a few years.... when I first stepped in there I had my hair done a few times by a few people till the day I walked in and Mimi cut my hair. I wish I can give her 10 stars... she is the only one that cut my hair and my sons... I remember the first time she cut mine she handed me a small mirror to check out the back... since then I don't have to inspect.... she has NEVER messed up my hair and I always get a 0 cut fade... one time she went high but it looked good but wasn't me... she brought it back down and never misses a spot.... Mimi is the reason I always come back and never go any where else read more

We've been this location for a while and pretty much satisfied with the service, however, our last visit was half great and half NOT! I would say there is a lady there that might need more training since we need to have her fix my 6-year old's haircut twice and she didn't even got the top right. The sides are uneven and she reasoned out that it is smooth and even but.it is NOT! She fixed it then but she didn't get it on the top...I told her just to finish the sides...and don't worry about the top because she didn't get it. I believe if she is not comfortable in doing kid's hair, she should let others to do it. By the way, my kid is sitting still and talking to her all the time...she is nice but the quality of work was horrible. The one who did my haircut was awesome though. read more

Great Clips - The "even" top.. - Hair Salons Near Me - Kyle, Texas

Don't appreciate being skipped by 4 people while waitng on my boy and waiting for my haircut, first time here. Will not be back.

I didn't feel wanted or appreciated in this strange store, unsure why, but I've taken my business to a nice salon in Austin where my stylist is friendly. Not expecting the moon, just simple chatter and to not feel awkward? Haircut was what $8 gets you, but now I have a pretty hair style ( for much, much more $,) so I thank this store for helping me venture out and pay more. read more

These folks are awesome. They give great haircuts with a smile. I always leave there looking and feeling better. I've been going there since they opened and have never had a bad haircut. Highly recommended! read more

Nice people. Hair looks fine. Very efficient. I'll go back. I went in, they took my name. 15 min wait as they said there would be. I'm pleased. read more

Received a terrible haircut from this place. Should have known that a 15 min women's hair cut would not turn out perfect. Now I have to wait 3 months for my hair to grow and go to a real salon to fix it. Asked for layers and got an uneven chopped bob. read more

I did not enjoy my visit to this Great Clips because they cut my hair the way I didnt want them to. They cut my hair way to short and the shampooing was not that great either. The shampoo they used didnt smell good nor was the chair comfortable to lay in. read more

This is a real quick review. I have been going to this Great Clips Franchise in Kyle, Texas for about seven years and have watched a the quality of service has rapidly declined over the past six to eight months. If you need a quick hair cut which is rather simple, then they might work for you. However, checking in on line is a must with the average walk in waiting about 20-40 minutes. However, anything more than that - would recommend you go elsewhere. The reason is the high turnover rate of the stylist with many of their best quitting within the last few months. In addition, the counter personnel are often rude. In particular, I logged in before leaving work yesterday in order to ensure ample time for the crowds. When I arrived, the counter person stated that I was not on the list, though I received a confirmation of the call ahead. The person further stated that I wanted to log in or get on the list it would be about a 1 1/2 hour wait. When I tried to explain, I was basically treated as though I was lying. My long time patronage did not get me the benefit of the doubt. This wasn't the first time that I have experience poor customer relations. The first time, my regular stylist was out so I had a different one. The young lady could not understand the notes from the computer. I attempted to explain, but ultimately decided to walk out. Would recommend you avoid this Great Clips and go elsewhere. read more

This place has always had a consistent good quality staff to cut my hair. They keep a file on what you get done, so I do not have to remember what guard to put on the clippers. I have easy hair to cut, and I have never been disappointed here. read more

Okay...I needed a few days to cool down - after all : it's going to take 3 months before My Hair grows back - I needed something to write that would help convey the frustration that i've experience while getting a 'trim'. I like enthusiasm, it's was great observable characteristic that helps one ease the fear of a potential Terrible Clip. I've been settling for a 'clean up' of the neck line, since most employees for hair cut places believe EVERY male wants or needs a 'little boys haircut' - you know The High & Tight. I don't care about why pics are placed around the area, I almost get the assumption they're actually targets, something put in place to infuriate an employee's mind and to take this frustration out on someone else's hair. Almost like a picture of someone pointing a finger at you with the quote 'obey'. Imagine Kermit The Frog - remember that silly little dance, he would do, with the arms rocking side to side & the mouth agape with the 'Happy Go Lucky' prancing. This is basically what I felt victim of as the misrepresentation of a REQUESTED 'Trim' took place. I specifically requested - using My Cap as reference as to the actual area below the brim that I was wanted to have 'cut' with a 1 or 2 guard. That should be simple - 3'' below the ears. Basically the neck line with a very minute fade / blend - anyway. I have to endure ANOTHER ramble about someone living NO-WHERE near a Reservation actually having a Blood-Line of Indian American. No distinct characteristics, just the 3rd time in My Life i've had to endure another Purely & Extremely Fabricated Story. Just something to try on for size, see if it fits, see if anyone disagrees, if they so HAPPEN to be in the seat where i'm cutting hair...''BUZZ (times infinity = jacked up cut". If someone is more interested in blabbing about themselves, and not really asking about you, then they're not really paying attention : to the customer(s), to how they're cutting your hair, to the fact that a Request means there may be a potential that - something about the way a looks okay on 1 person doesn't mean it's going to work on the next. Is there Communism going on now in the hair cut farms - where '1 Size Fits All' !!! I was already made unease then My Jacket was yanked from where I was sitting, it's only 40 degrees outside, I just walked in, would like to retain some warmth, didn't request to have them set aside & I don't mind having the potential for a FEW hairs getting on them - Why ? - I'm not REQUESTING any actual trimming or cutting from the DAMN TOP !!! Instead I get the reaction as though I'm a toddler about to throw a wooden block or plastic XL lego piece to taking what is ''mine''. Wow. I dislike Passive / Aggressiveness completely. What needs only 10 minutes, w/conversation at most, ends up taking 25min, 3'' of My Hair, leave an UNEVEN TOP, and EXTREMELY HIGH SIDES. I'm FURIOUS, but decided to put the event as such (above) but have added an easier to Visualize Retrospect : Kermit The Frog w/Scissors, blabbing like the Italian Chef Dude (same Show) - just making a mess of My Hair & The Social Situation. I hate when people bring up Ethnicity / Race without ANY pre-context, especially to complete strangers, just shows the lingering of some other emotion or outlandish though peering along the edge. This is why I usually wait a minimum of 4-5 months before going to these places, they usually end with Complete Disappointment & Customer Frustration. I should have save the ency $14, but I left a $5 tip - I didn't want to have the back thought of leaving angry...sometimes the 'false' appreciation can help one avoid this Train of Thought. Ridiculous. This cut took place 2/3/15 read more

Where do I start? I'm not too picky about my hair but I can't let this atrocity go. I brought in a picture of EXACTLY what I wanted and what I already had. I just needed it cleaned up a little bit. The butcher (I mean stylist) said she could do it and wouldn't be any trouble. she then proceeded to turn my chair around so I couldn't see what she was doing and apparently pulled out the weed whacker to destroy my hair. She never once spoke to me but she loved to gossip with the other stylists, and I had to stop her several times because she wasn't paying attention. When she was "finished" she loaded my hair with product because the back was sticking up due to the fact that she cut the back too short and asked if it was better. I should have just gone to a real barber. If you do go to this location avoid Cathy at all costs, Ray Charles would have done a better job. read more

Great haircut...crappy customer service at checkout. "V" was a "B"....if you're hispanic, you'll get wonderful customer service if you're not, don't bother going in here...you will get nothing but attitude, backtalk and can't use your coupons. read more

NEVER TAKING MY KIDS HERE AGAIN!! my son is 5 and always thinks the clippers 'tickle' the back of his neck. Well the stylist (Linda) was getting frustrated. But instead of talking and being patient, she was aggressively tipping his head to the side. Rolling her eyes. Seriously lady!! Have you EVER cut a little boy's hair before??! The cut itself was good, but the service is horrid. Plus, she tossed my receipt at me. That is no way to keep customers. Ridiculous. read more

I have been coming to this location for almost 2 years and today Ofelia cut my hair awesome! Even though it was crazy busy, she took the time and didn't just rush through it! Be sure to use the Great Clips app and check in before you come so you don't have to wait for your haircut! Love this place! read more

cut my hair here a lot now the customer here sucks checked in online and sat there for over an hour my grandson and I both checked in the same time when we got there he was in with 10 min. do not waste your time here . I will never go back to this place read more

Jesse is great. She cuts my crazy curly hair just right and has trimmed my granddaughter's very long straight hair perfectly. I've taken three out of town guests to her and they were pleased too. One of those guests is extremely picky and is accustomed to city cuts at city prices. She was particularly happy. Welcome to Great Clips in Kyle! read more