Didn't have a great experience here. Went early in the afternoon and there wasn't much of a wait, which was great. The person who checked me in said that they accept competitors' coupons, so I was expecting to get $2 off. I got my haircut, which was a pretty basic buzz cut - looks fine... no complaints. When I was done, however, I really didn't get much of a question of, "does it look ok?" No mirror to show the sides or back. No asking if I wanted the sideburns off or if I wanted it rounded or square in the back. She blew dry the loose hair off my head, took off my cover, and left to go to the register. I guess I was done. Brought my coupon to her attention, and she tells me that they don't accept coupons that are printed from a computer. This wasn't mentioned to me by the other person, and wasn't shown in any of the signage on the store. Anyway, there was no "I'm sorry" or "let me see what I can do." All I got was, "I'm the manager and we don't accept those." Instead of pressing the issue for a measly 2 bucks, I paid full price (plus tip) and left. Thanks, Great Clips. For a measly 2 bucks, you lost a customer. read more