Ashley is great!! I went to her to change up my hair color and she listened to what I was thinking…read moreabout doing and then made some recommendations to make it work for me and it turned out awesome!! I love it!! Will definitely be going back and recommending her to people I know!

Ashley is the best. I've been going to her for many years & many salons. She is the only person I…read moretrust to cut my hair. I give her complete control @ each appointment and she always gives great results. Love her!

awesome salon! nicest staff and very professional…read more Pricing is very reasonable Highly recommended for any hair appointment you want- cuts, color, wedding, homecoming

I made an appointment for a full foil at this salon because I have always had great service over…read morethe years. I fortunately this time the hair stylist left most of my hair in the back untouched and charged me $25 more than what was quoted over the phone when I made the appointment and I was there 3 hours! She also had to redo the front while I was there because she left a large portion of the front untouched as well and it still wasn't done right. I don't think she knew what she was doing. I called and left a message for management but never got a return call back. Nevertheless I will never going back there again.

hannah is so awesome! her technique is amazing and her personality is like a cherry on top. i will…read morecontinue going to her with all my hair needs because she does a spectacular job

Also have a good experience when I go there friendly staff and great atmosphere. Jaclyn is always…read morevery helpful with hair recommendations and what to do.

First timer here! My husband gifted me the Refreshing Renewal package for Christmas. Appointments…read morewere booked out a ways, but I was able to get in this weekend (facial and massage). My first impression walking in the door was not a good one. There were several employees huddled up chatting, laughing, etc. This felt very click-y and not the environment I was hoping for. I was presented the option to use a robe and slippers and while I do understand that not everyone will take advantage, I felt like I was inconveniencing someone by using these services. Why not invite me in to the locker room, show me my assigned locker, point out the goodies and say, "our robes and slippers are available for you to use!" or something similar. I would rate the massage a 2.5 out of 5. The masseuse did not utilize the time (60 min), nor did she reach my requested pressure points. I felt time was wasted. It was odd. Now, the facial, 8 out of 5! She was so detailed oriented and truly spent so much time on my skin. My upper body was massaged SO much better through my facial than through the full-body massage. She focused on trouble areas and made some recommendations (which I really appreciated!) I was a bit embarrassed leaving there because my face was completely red (looked like a terrible burn), but she said it would subside within an hour and it did. I may skip the massage next time, but definitely plan on giving GiGis another chance, especially for the facials.

I moved to Andover in 2019 and was looking for a salon that new how to cut thick wavy/curly hair…read more This salon is classy and the stylists are very friendly and talented. I see Lynnette and am always satisfied with my hair afterwards.

Erica does fabulous work. The overall experience is exquisite.read more

I came in Friday needing a last minute brow wax before an event this weekend. Esme able to help me…read moreright away and she did a fantastic job of cleaning up my brows! It's a cute salon, reasonably priced services and it was calm and quiet I'm not from the area but was running errands so I'm grateful to have found this place!

I have been going to the salon for years. The old owner Jessica was absolutely fantastic and did a…read morewonderful job. Today I went in and saw Abby, the new owner, for A $58 haircut. Not only did she chop the front of my hair off making my inverted bob a regular bob, She absolutely butchered the layering. Now I'm left with very short, choppy ugly hair that will take 1-2 years to grow back. I will need to pay someone to fix the layering and I'm left to look like a boy for months. Stay away, great clips does a better job! And the worst part is she didn't seem to care.

My first experience was awesome! She listened, understood my hair type and the hair transition I am…read moregoing through. She did an excellent job styling it (despite the transition) she charged 70. Unfortunately, the lady that cut my hair that day, is not working anymore at Kai. Today another lady cut and styled my curly hair. The hair cut was ok, but she did a terrible job when styling my hair definitely she doesn't know how to style a curly hair. And she charged 80. ‍

Thank you Heidi for a fabulous cut and color. The facility is very nice and the staff is friendly…read moreI will be back

This salon is a high-end place with reasonable prices. I saw Taylor R. and she did a great job on…read moremy hair. Taylor made sure she understood exactly what I wanted before she started and she asked questions all along the way to clarify I was getting the look I was going for. The salon was clean and well decorated. The chairs were comfortable and the wash bowl chairs were electric, so I could adjust it until I felt it was at the perfect height. I even got a hot towel behind my neck during the scalp massage. Overall a great value for such a high-end salon. I will most definitely be coming back. In fact, I already booked my next appointment!

I am very grateful that I was able to use a Groupon at this nice salon, and I really love my hair…read morecolor, cut, and style!. The stylist was nice and I will be back!!

Great haircuts and a friendly atmosphere. I have been going…read moreto Anna for 30 plus years

Anna always does great cuts for my wife and myself. She is always professionally, accommodating…read moreand friendly.

First couple times my daughter went here for trim and highlights were great. This time we were…read morecharged $70 more than quoted at the beginning of the appointment. Definitely will not return with pricing shenanigans.

Angie is the best! Both my daughter and I go to her! She always makes my hair look great! I highly…read morerecommend her!!