The 4th street site gave me a horrible haircut. The human stopped listening and ruined an almost good cut. AVIOD ALL THIS FRANCHISE. TERRIBLE... read more

My new favorite location. Parking can be a bit difficult and limited. M My understanding this location is the second most popular location in Albuquerque and Rio Rancho. Make sure you use the Check-in features on the app. read more

Great Clips - Store sign looking north. - Hair Salons Near Me - Albuquerque, New Mexico

this was my first time but it was my worst experience, I don't remember this guy's name, what I told him I wanted compared to what he did to my hair were 2 different things, he messed up my hair & that's not the worst part, his clippers were probably dirty because after that haircut I had a very painful rash on the back of my head, his clippers were dirty and unclean & i almost got a serious infection from that. I don't recommend this store but also just know if the price is cheap, there are higher chances you'll get cheap low quality service as well. read more

I have been using Great Clips on Montgomery, Abq. NM. for years and very satisfied. But last two cuts have been awful. Person(s) failed completely to follow clip notes. read more

The male cutting my daughter's hair spent the entire time complaining about how her hair was tangled and how she needed to have her hair combed perfectly before she comes back in. She came from school and her hair is long. So yes, it gets tangled. It was combed nicely when we got there. I ended up untangling her hair for him. He looked like he has never cut hair a day in his life. Literally combed her hair back, eyeballed her hair, and cut her hair straight across and said "ok, all done." She was holding back tears the entire time and got to the car and said that was the worst, most painful haircut she has ever had. We have never gone to Great Clips, but it was a quick haircut on short time. We will NEVER go back. Horrible experience! read more

Great Clips - Hair Salons Near Me - Albuquerque, New Mexico

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The people was very mean really horrible service to be honest and when the lady was washing my hair she said ew you have pimples by your hair line it was not pimples it was a scratch very rude if I could put less then one star I would hair cut came out chopped to. read more

Yelpers, y'all are right about Cathy. I checked in at 1:20pm, didn't arrive until 1:45pm, Cathy was finishing up with someone and had to one person ahead of me. I sat in her chair at 2:20pm. She was worth the wait. For the price, it's a steal. Definitely do the user friendly online check in, but do expect a wait as well, if going with Cathy. If not, other hair stylists will be available. read more

Always get my haircuts at great clips, went to one on the far side of town today cause my kid wanted to shop over here. Lied about trimming up mustache and cheek area for $10 beard trim charge. Every other stylist on NE Side have always just cleaned it up. She said she could do anything but a 5 or 6 on the clippers. Hmm. Hair on top is way shorter than spike-able length , I've had spiked hair before and know. 0/5 will not return Ps could have been an inch to inch and a half longer and I could've spiked it. read more

Tracy did an amazing job! I have had long hair all my life and recently went short. With no knowledge of what exactly I wanted I never got the right cut because I didn't know what I was doing. She listened and made suggestions, went with what I asked for then described what she thought I may want and was patient! I finally got the cut I really wanted, and now know how to ask for it! read more

Great Clips - Happy lady! - Hair Salons Near Me - Albuquerque, New Mexico

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My visit to the great clips located. At Coors bypass. In Albuquerque NM is by far the best beauty shop in Albuquerque. The manger Kristen has very nice stylist working there. Millie and Santana. Are my. Number. 1 hair. Stylist at this. Location they should be given. A big pay raise read more

One employee named Carmen made this the worst experience ever. Since our autistic son was born, we have always taken him to this location for his haircut. We explain to every stylist he is autistic and that he can't have the barbers cape on him and he has to sit on mom or dads lap. We always get a medium high fade with zero on the side and a scissor cut on top. Carmen questioned our choices and we reaffirmed this is how it has to be do to his disability. Immediate attitude. My son is 19 months old and diagnosed with high functioning autism. Haircuts bother him at this early age. He only trust his immediate family. We can't change that. But a stylist huffing and puffing the entire haircut and then offering us to allow him to take a break... but then telling us you would charge us again for him coming back in to the chair... are you kidding me?!? So until this employee is removed from this salon, we will not be back. Everyone there was staring at us and for her making us feel bad about our sons condition was the worst feeling in the world. My wife left in tears... thanks carmen. Thanks for your impatience, your attitude and your inability to be a decent human being... and my sons hair looks like garbage. Worst butch job ever and there's no excuse as the other stylist got the job done before with no attitude and with patience. read more

Great Clips - Hair Salons Near Me - Albuquerque, New Mexico

The hairstylist had no clue how to cut my son's hair. He gets a very basic haircut, and we've gone to Great Clips in multiple states and never had this happen before. My son sat utterly still while watching my phone, so him moving would not be an excuse for the horrible haircut and how many times she cut him. She cut both his ear twice and his neck multiple times. By the end of the haircut, my son was sobbing, and his necks and ears and neck were bleeding. These pictures were after having to hold Kleenex on his cuts to stop the bleeding. We will never go to Great Clips again. read more

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I was in need of a trim and not sure where to go. I had to pick up some pants at the Men Wear. Great place. So, I saw Great Clips at the end . Thought, why not. Well to my surprise the wait was maybe about 5 minutes. Person that cut my hair was Juanita. She listen to what I was trying to explain on how I wanted my hair cut. Juanita cut it the exact way I wanted it cut. Definitely going back to Great Clips - The Plaza at Cottonwood . ALB. 5 stars for Juanita. Daniel Rodriguez. 1st time at Great Clips . 12.21.2021 read more

The hair dressers do not listen to instructions. I told the hair dresser that I needed a hair cut that would enable me not to need another hair cut for 4 to six weeks. It's been 2 weeks and I already need another hair cut. Needless to say, I will never return to Great Clips to get my hair cut. My advice to the company is to teach the hairdressers how to listen to instructions. read more

Everything was great. Got in and out fast and a great looking haircut as usual. Friendly staff and great beautician.

I had already made an appointment and they kept checking everyone in before me. They were snotty for check in and it just seemed as if it was an issue of color as well. Only one other time I went to the cottonwood location and it was the same issue. read more

i love this location the maner kristen and santana and unanita and cathy are all my number 1 empoyees they do such a very good job cutting my hair i would make sure i would send all my family and friendsto this location this is my 5 star shop keep up the awsome good job read more

Thumbs up! I was looking for a quick men's haircut. I tried two different competitors who had a long wait. I just popped in, asked if there was a wait, there wasn't, and they got me right in. KASANDRA was my stylist and she was friendly and fast. I highly recommend her. read more

Great . They usually get me in pretty fast . Friendly staff . Social distancing . They do a good job for the price .

I only go there for the talent of one stylist, today I called to see if she was working and they said yes, this was about 0900 and I checked in on my app and went down, I walked in and checked in and took a seat. I was excited that no one was there (I usually wait for the line of other customers she has). After a few people came and went, I asked if she was actually there, they said she was in a meeting with the manager they would go tell her I was waiting. I continued to wait, we are pushing an hour, I am NOT waiting on other customers, I am waiting because a manager thinks she is more important than the service of the customer. After I demanded they come out or I am leaving, she comes up to me with a fake smile and says "are you (MY NAME)?" I said yes, and do you think its good business to make a customer wait on you to do side functions while a customer waits? She says and with a condesending tone "Im sorry you feel that way" I explained the customer should come first and she looked at me threw her head back and said "Excuse me?" I walked out! read more

For a fair price, this location gave me a great haircut. The staff were all friendly. I forgot to sign in on the app before I showed up, but I ended up only waiting about 20 minutes. I was from out of town, so this was my one and only haircut at this location. read more

Have been to this location several times. The quality of the haircut varies based on who you get to cut your hair. I am hoping to find a regular so that I can be assured of a good cut each time. What is really nice is you can reserve a time through their website which they call "checking in". That really speeds things up when you arrive. read more

Great location, we go to Great Clips a lot, many different locations, and this one is by far one of the better ones. Very friendly and great job overall. read more

Cathy, the manager, is amazing! I am so impressed with the job that she did on my 20 year old! I told her what I wanted and she nailed it! I will only go to her from here on out! read more

I have been coming to this location to get haircuts for myself and my kids since it first opene, usually with a good experience. About 4 years ago the lady cutting my daughters bangs cut them way to short and crooked and it took months to grow out. My own hair was usually cut correctly until recently. After a two year absence from getting my hair cut I decided it was time to cut it so I returned to this great clips. The so called manager told me right away that "She was tired and not to expect and talking". I got my hair cut quickly then we home and noticed it was shaved uneven in the back. I fixed it myself then shaved my own hair until I needed the top scissor cut. I returned a few days ago to get the top cut and the lady complained that she couldn't blend it to the back and sides I had recently shaved myself. I went home and the next day noticed how mad she cut it so I called the next day and was told to return to have it fixed which I did. When I got there the lady kept saying I should've been charged more and that she's going to get the girl from the night before in trouble. Then she cut my hair to "fix" it and argued with me about the ingredients in Rogain as a hair treatment regime and told me that I should've went to her in the first place because that's why they went to school and paid $20,000 to learn how to cut hair. Long story short my hair was cut so bad my this so called professional that as i am writing this I am sitting here with a bald head completely shaved as my hair was unfixable thanks to them. After going to this location since it opened some 25 years ago I will not be returning and will contact the BBB and the owners. Also when I told the manager that the First Lady never gave me my military discount as I am retired army she told me I no longer get it "And to thank increased minimum wage". Way to treat service members. read more

Honestly not bad for being a Great Clips. I pad $19 for a cut ($14) and shampoo ($4). Got about 5 inches off. Angela cut my hair and did a great massage with my shampoo-she only did one level of cut on my hair so it was easy to get straight. Very quick haircut though, it seems very rushed inside. I checked in online prior to arriving for a 20 min wait and only had to wait 5-10 minutes once I arrived. Overall good experience, nice staff and pretty clean place. read more

Great haircut. Bri did a great job. Checked in online, no wait when I showed up. Overall, a great experience.

Awful experience! And I never even got my haircut!!!! Don't go here unless your a family member or friend of one of the stylists. Literally watched a number of stylists either take back a family member or friend while we who checked in online get shafted. I watched this happen four times to me alone!!! And every time I confronted the lady I got told your next... and this was my second chance here. I knew I should have just avoided this place like the plague and I suggest you do too! read more

They did a awesome jOb on my hair.. I recommend you go there. Everyone their was no nice and it looked like a good everyday haircut place

Absolutely the worst service I have ever had here!!! Didn't even get my hair cut either! Got there at 4pm about an hour before they closed and probably 12 people came in after me, got their hair cut and left. Then 5pm rolls around and still not one person has even talked to me or looked at me. They all started closing shop cleaning all their stations when I finally got up and left and told one of the ladies, "Excuse me, I'm going to go somewhere else. Worst service here!" And all she says is "oh ok go ahead". I cannot believe what horrible service I experienced today!! I will be telling all my friends, family and coworkers to never get their hair cut here! I'll also be broadcasting this on Facebook and every social media site there is!! I will never ever go to great clips again!!!! I warn everyone about this place!!!! read more

Went to get the back trimmed and she cut it all off, it's like really short I hate it but to late now!

I have been coming to this particular Great Clips for several months now and each time I get my hair cut I ALWAYS have to come back the next day and have it cut correctly. When I come in if Niki is not available Adriana will cut it. Every single time Niki and Adriana have always cut the hair on the right side too much and not enough on the left side, so it always ends up looking lopsided. They keep blaming the problem that they can't cut my hair evenly because I have partial graying on both sides of my head. I didn't think having gray hair was such an issue to a hair stylist. Each time I go in I have to remind them to make sure the left side matches the right side. I shouldn't have to keep asking that. They are supposed to be professionals and should know both sides should match. Each time I return to have it fixed, they do tell me that the left side looks different than the right side. After they fix the problem, my hair looks fine, and even on both sides, but why should I have to come back twice? Neither one of them can seem to understand that a person likes to have their hair cut evenly the first time. Am I asking too much? Today was the last straw. While Adriana was cutting my hair unevenly, I complained and she then was going to spray even more water on the uneven portion of my hair to weigh it down until I stopped her. Why would anyone spray more water on the hair instead of cutting it properly? She then told me she wants me to tell her how she should cut my hair evenly. Since when do the customers have to tell the hair stylists how to cut hair? This makes no sense. Adriana said I need to change how I tell her how to cut my hair. I advised her yes I will change. I'll simply go to a different company instead of Great Clips. That should solve my problem! read more

Amazing salon with amazing stylists! I highly recommend Cathy she always cuts my hair exactly how I want it! I love the online check in feature! read more

Got a haircut from David. I've been to a couple different places and he killed it! For sure found my new place to go!

My 5-year old's bangs were cut crooked. Angela said she was getting "antsy" I asked her to straighten it up and she didn't even have her get back in the chair, just did it while she stood. It's still not straight. Not going back. She could also use some training in providing good customer service. read more

I've been here a few times and it's always a hit or miss. More bad experiences than good though. They don't really know what they are doing. I asked for something specific and she did the opposite. I'm not going back anymore. read more

My daughters hair was crooked, not layered well, it looked very bad. I will not visit the salon ever again.