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    Roots Salon

    4.6 (51 reviews)
    ModerateHair Salons
    Closed 10:00 am - 6:00 pm

    By appointment only

    Updated 1 month ago

    Services - Roots Salon

    Haircut

    Roots Salon Photos

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    Recommended Reviews - Roots Salon

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    Reviews With Photos

    A woman with curly hair and a purple shirt is taking a selfie inside a car, with the vehicle's interior and a blurred background visible.
    Vanessa B.

    After more than 2 years without a haircut, I posted on Facebook and a few mom's groups asking where to get my hair done. Most people recommended Roots for curly or wavy hair. My hair texture had changed so much due to hormones, hair loss, etc. I made an appointment for yesterday with Daniella. Oh. My. GOD. My hair is shaped well for the first time ever. I don't look like a lion with huge frizzy thick hair. I have a light head of hair, glorious curls, the length I like, and easy maintenance. I cannot recommend this salon enough nor could any of my curly headed friends.

    Picture is not when I left the salon, but a few days later after washing/drying hair myself. Chloe did a great job with my cut!
    Kimberly B.

    Had a great first experience with Chloe the other day! I started the "curly girl method" a few weeks ago, and desperately needed a cut. I wanted to go to someone with experience doing curly hair and I was so delighted when I found this salon! Chloe was super friendly and had a lot of great tips for me. If you have curly hair I would highly recommend going to her! Thanks for the great cut, Chloe!

    Jerrica A.

    Sarah is absolutely amazing! I honestly cannot say enough good things about her. I'm from New York and it is very hard to find someone that I trust with my hair here in nm and hands-down this is the happiest I have ever been with my hair. As many of you curly girl no it is close to impossible to find someone who can actually do a good job on your hair and walk you through how they do it explain to you and make sure you are comfortable. If you goto her I promise you you will not be disappointed. Thank you Sarah for everything!

    The color and cut both were perfection. - A person with long, naturally curly hair viewed from behind, wearing a gray hoodie, standing against a textured white wall.
    Beth P.

    I can't say enough wonderful things about this salon! There's nowhere else I'd send someone with both high standards and curly hair. My 15 year old daughter was gorgeous before she walked in but she walked out GORGEOUS! They were patient, meticulous and friendly.

    M L.

    Brad did an excellent job on bringing my curl back to life! My hair was very long, plain and dry before coming in. Brad listened to my concerns and gave advise as well as tips on how to care for and manage my curls. He was also super patient, he didn't rush or complain of my length. He took his time and the results were amazing. I'm truly stunned at how amazing my curls look and feel! Highly recommend Brad and Roots Salon!

    9+ months since my last cut and still looking great!
    Anjali B.

    I have been going to Roots for 4 years now and have gotten fantastic cuts from both Sara and Chloe. I specifically wanted to speak to the longevity of their cuts. I got a cut from Chloe in February right before the pandemic hit and personally haven't felt comfortable going back to salons in general yet. But 9+ months later my hair has grown out so well I can't believe it's been so long. Definitely a sign of great skill. Loyal customer for life.

    Thanks Chloe!
    Laura B.

    Still awesome place! Chloe is the best. They are very professional and have maintained high safety standards during this pandemic. Highly recommend for people with curly hair!

    Mary J.

    I can't remember the last time I had a haircut this perfect! I came in with frizzy dry hair and a head full of split-ends and Chloe took care of everything and then some. She gave great recommendations for easy ways to care for my curly hair. I can honestly say that I have NEVER seen my curls look this good. Would highly recommend Chloe!

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    9 months ago

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    5 years ago

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    1 year ago

    $375 for a Bayalage and $175 for a cut is a little steep.. Super cute cut and Bayalage, but I think they're a overpriced.

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    7 years ago

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    4 years ago

    The owner, Sara, provided excellent customer service and took the time to reach out to me following my appointment.

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    3 years ago

    I didn't know curly hair cuts were even a thing, but my curls have never looked better, Danielle is the best!!

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    Page 1 of 2

    Ask the Community - Roots Salon

    What does a cut and highlights run for long hair?

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    Review Highlights - Roots Salon

    I have been going to Roots for 4 years now and have gotten fantastic cuts from both Sara and Chloe.

    Mentioned in 13 reviews

    Read more highlights

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    Alt Salon - Entrance/lobby area

    Alt Salon

    (95 reviews)

    $$

    Eastside

    I've been here a couple of times. I saw Natashia Conteras for blonding services. I really loved her…read morehighlighting technique. Usually, I like my hair right away in the salon after items done but the I don't like it at home until two weeks have passed, but that was not the case with when Natashia did my hair. Not only did i immediately like it after she was done while I was still in the salon, but I still liked it after I washed it and played with it myself a couple days later. It didn't take couple of weeks to fall back in love with it. I immediately loved it! I also really like Natashia. I felt like she really listened to me and answered all my questions. She also explained her technique to me as she was doing it and how it would affect the end result. I loved that she gave me that level of understanding. She also explained blew dry my hair beautifully. I recently had a baby and couldn't go in for my full service because of my breastfeeding schedule, and she explained how we could modify my service for a shorter session that would get me to the next time we meet for a longer session. I can't tell you how much i appreciated that level of understanding and flexibility. I would definitely recommend Natashia to others, especially if they're looking for blonding services. The space itself was very clean and had a boho southwest vibe too. It's dry cute and Natashia told me that the owner made the drift wood light fixture over the hair-washing sinks herself! How cool is that! I also like that this salon has a transparent payment structure and you can choose a stylist that aligns with your budget. I also like that this information is readily available on their website and that it also tells you what specialty each stylist has. That information was very helpful.

    Clean, neat salon with enjoyable background music. Thrilled to have found Megan to cut and do hi…read morelights on my short hair. She's precise, quick, great work and pleasant. Pricing reasonable and appointments usually available on day and time which works for me. I'm so glad I found this salon after trying a few others which were so expensive and snobbish.

    Lavish Hair Lounge - Haircut by Mariah!

    Lavish Hair Lounge

    (73 reviews)

    $$

    Midtown/University

    Below review previously posted at one star. But I communicated with salon owner and she made it…read moreright for us. Much appreciated! Their cancellation policy makes sense until you see how unflexible they are in extenuating circumstances. I've never had a business be so punitive charging 100% for a canceled service. I tried to reason with them regarding the nature of the booking and need to cancel or reschedule. My daughter has been late 10 minutes for a previous appointment, called ahead about it. Apparently this was all they could forgive and counted it as a cancellation. Another appointment my daughter was rescheduled by the salon last minute due to salon's need to reschedule and my daughter was was understanding. Now we have been charged a cancellation fee for something I tried to reasonably work out with them. Cancellation fee for a first time customer- my second daughter is 100% cost of service. They could not value our business enough to come to an amicable resolution. I will not go back. Which is too bad because we had liked the cuts enough to begin to schedule my other daughters. Typically I leave only positive reviews for businesses or no reviews at all.

    Mariah did a FANTASTIC job with my haircut. I had very uneven layers throughout my hair from an old…read morehairstyle that I was growing out, and she evened everything out so seamlessly. A lot of other hairstylists I have tried are very rough-handed and I have gotten mild burns from hot tools at previous salons. Mariah was one of the best stylists I have had, EVER!

    Laru Ni Hati - Neat-o hip space!

    Laru Ni Hati

    (98 reviews)

    $$

    Nob Hill

    Absolutely horrendous service. The OWNER of this salon has…read morestood me up not once, not twice, but four times. Most of the time not even giving me any kind of heads up or notice that she will not be there. My final appointment I tried to make with her was to get roots fixed that she has been supposed to fix for MONTHS now so that I could take Christmas pictures with my son who is almost grown- I don't even know if we will be able to take pictures next Christmas. This meant nothing to her. She pulled yet another no-call, no-show on me days before Christmas (was too late to get in anywhere else) and hasn't called back since. She's lucky I didn't sue in the first place- my first appointment she started with her irresponsible, lackadaisical behavior and had me keep my appointment with a barber (appt was with her originally) who in no way knew how to dye hair. This man thinned out half of my head, burnt a bunch of my hair off. All because she put us both in a bad position. He should've never even attempted what he did with my hair, shame on them both for not knowing better. Did I mention the color of my hair was 6 different shades of orange/off-blonde, with patches of black throughout (my natural color is close to black/very dark brown)?? Not cute or finished or a professional color job, whatsoever. He STILL charged me. This owner hasn't even contacted me to apologize after this last "cancellation." I don't consider it that, this is the 3rd time at least she has stood me up completely with zero notice, zero compassion for me and my day. I worked the night shift and live across town, I had an appointment with her at 9am after working til 3:00am. I also had to work that night, on pretty much no sleep that was lost FOR NO REASON. Went across town, FOR NO REASON. Paid for parking, FOR NO REASON. She had zero concern for any of that, as I was left there til nearly 10am with the door locked and no one there. I not only confirmed the appointment, I confirmed it TWICE. She couldn't even answer the damn phone to let me know she would not be there, much less reach out to me. Zero respect for me, or my time as a customer. Idk what is wrong with this owner, but this is the most unprofessional experience I've had BY FAR with ANY SALON IN MY ENTIRE LIFE AND ANY BUSINESS IN THE CITY! Idk what ur on.....but you need to get it together. There is definitely more going on than some deaths in the family. I doubt someone died literally every time I made an appointment, and you can't be professional and respectful enough to show up after cancelling on me MULTIPLE times and after telling me that you would do my roots for free in the fall after YOUR BARBER messed me up? She only gave me one free service to make up for him burning my damn hair off and screwing it up for months. I've been trying to grow out my hair- his actions caused me to lose at least a year of growth. I hadn't scheduled with a professional salon in years to do my color when I made that initial appointment....and was left with what I got- a burnt head, feeling like I was going to be assaulted at times because this man was so persistent with the flirting and gross speech even though I was far from interested, I didn't feel safe my entire appointment and was never told by this man that he had no freaking idea what he was doing until the end of my appointment when it was too late. I'm also in recovery and this dude was offering me substances he would not quit. Thankfully I have a strong resolve, someone else wouldn't be so lucky. She is incapable of keeping her word, do not even try to make an appointment with this selfish woman. If I could give you all negative stars, I would. So much wrong with the entire picture. Get your shit together. ALL THE WAY. Or just close your doors. But don't treat good people like this- I was nothing but kind and understanding to all of you, but at this point this review is well-deserved. I still haven't gotten a single apology or explanation for last time, I am a paying customer that they screwed over in the past and whom she owes a service to. Negative stars for this "salon." More like a trap house or part-time business she does for fun or shows up for the rich old ladies. But she sure doesn't show up for me, and didn't KNOWING it was for Christmas pictures with my son and KNOWING that she had already stood me up MULTIPLE TIMES and that I've been screwed over so bad as a customer that I very well could have sued them. I should've known from the first appointment just how unprofessional this place is, in every way. There is no freaking excuse good enough for all of this and I have evidence of everything I'm saying- so go ahead. What you should do is take some responsibility. If you can't show up and can't even hire halfway decent people to do so, close your doors. Don't treat good people like this.

    Review update: Although I recall being told the price of service was $240 (and being baffled by it)…read morebefore my card was run and before I added a tip, Greg intimated in the business's response that $40 of that price was my tip. I never did receive the receipt by email as indicated, so I will take his word for that, as my bank statement also shows a total of $243. Given the significant difference in the price I was indeed charged, I'm adding a star, because the salon concept truly is fantastic. Thank you for the clarification, Greg.

    Roots Salon - hair - Updated May 2026

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