Shop came recommended by friend that was former co-worker of owner. Son had issue while at Indiana…read moreState and needed trustworthy shop. Unfortunately, this is not it. Owner Zach agreed to provide written documentation for son as he had to be towed on day of test which Zach agreed to. Two weeks later, son still attempting to contact Zach to honor his word. I ask Owner why he hasn't followed through and get "I'm very busy at this time, and harassing me and saying I haven't honored my word would probably not be in your best interests. Remember you need something from me .. so when I free up I will get the letter to him. Until then sit tight and refrain from talking to me like I haven't done my job, have a great day." If this is how this shop operates for customers referred by former co-workers, imagine how they will treat you just in off the street. Save your time, money and frustration and go elsewhere.

I want to start by saying my service was great and Mr. Bignell is very knowledgeable about what he…read moredoes and how he does it. Very hard worker will get the job done. Very much would recommend family businesses over big corporations and Bignell Automotive is a family business to use if you want your vehicle fixed right the first time.

Once again Don's came through for us in a big way!!!! They kept us informed every step of the way…read moreand I love the way they handled the service that we requested. Even letting us add the expense of another company to their bill and letting us pay all on one bill:) We will definitely be using this company if we need to again:)

Great service me out with getting my car up and moving again. It was just a dead battery and they…read moreoffer me a free jump.

Belle Tires had the product I was looking for reasonably priced and I was impressed with the…read moretechnicians professionalism and performance during my visit. The shop was clean well organized and I had a great time doing business there. I will definitely be a repeat customer

LOVE Toyota of Terre Haute…read more Greatest customer service, knowledgeable​ dealer, place was very clean and welcoming . They went out of the way to answer all of my questions..and I had alot I mostly worked with Josh Stephens since he is the one I reached out to on line and kept going to him because he really seems to care. We also worked with the amazing Eric Abrams as well. Everyone there I met there was very helpful and that's incredibly hard to find these days. Even weeks after I bought the car I still call or email Josh my questions and he always promptly​ gets back to me. This is our 2nd Toyota and and would recommend this place to anyone that needs a vehicle and doesn't want to bother with the 'in you face, pushy' car dealers.

My experience with Toyota of Terre Haute has not been good. I purchased my 2013 Toyota Rav4 limited…read morecar from Toyota back in 2017. The car now has 90,000 miles on it. We have taken the best care of it wanting it to last many years. In 2022 the paint started peeling off overnight in sheets on the top of the car. We took it to Toyota who told us they would fix it. They had the car 3-4 days and only repainted the very top of the car where the sunroof was. Last year the hood started peeling in the same way. I took the car to Scott's custom colors and he offered to paint it for $500. So I did the hood out of my own pocket. Now the back passenger door is peeling and I'm being quoted $2500.00 by several places to get this piece fixed. Toyota tells me the time limit for fixing this for them is up to this was a problem with the paint color blizzard pearl. It doesn't stick properly to the car. They have known about this issue for years. Many of their cars made before 2018 had this issue. Why didn't they paint the whole car when the issue began and I took it to them the first time or at the very least help me fix it now? I was told it would cost $10,000 to repaint my whole car. My car is basically ruined. Toyota has brushed me off. When I took the car in for them to take pictures, they told me they would get back to me within 2 weeks. They were going to check into fixing it. They never called and Fred the general manager of service never sent the pictures in. They arent interested in helping. We have bought 4 cars from Toyota of terre haute. This is the way they treat loyal customers. I like Toyotas but won't buy from this dealership again.

We bought a used Infiniti QX80 from Dorsett and the sales team was great to work with, even more,…read morethey have been super helpful and responsive after the sale with my questions. I hear the owner is very involved with the business and it shows. I'd buy another vehicle from Dorsett for sure.

I bought a car from Dorsett them that was in the shop most of the 1st month I had it. . The first…read moreday I had it, I had to put in The shop for repair! I have had it now for two years and had had 3 transmission clutches replaced and now I have another transmission problem. I traded in my car that was paid off to have a newer more dependable car. I am so disappointed. The car only has 63,000, it had 20,000 mi when I first got it. I feel like they sold me a lemon. Now I cant even trade it in because I owe more than it's worth! Im so disappointed!

Called got my car in next day and I must say I'm beyond happy with the results car looked like it…read morejust came off the lot at toyota again!!! They did my detail perfect i would definitely recommend Haraways auto detail

This place is ok. I have been getting my oil changed here regularly for about ten years!read more

Pretty fast (30min) and reasonably priced. Clean lobby. They tried to upsell me but I didn't fall…read morefor it. I like how I can make an appointment.

I realize my last review was 9 years ago for Crew Car Wash, but clearly in 9 years things have…read morechanged in my perspective. Now this place is like McDonald's. They are running on auto pilot and collecting the cash. They have a corner on the market a bit with location and history of being in this spot. Get in line, hand over your money, be on your way. Now it appears that the price I noted 9 years ago was $19 and this time my car wash was $18, so that says something. And then $2 for 8 minutes of self-vacuuming. When I return home to detail the inside further myself, the outside windows remain smudged and dirty. Upon closer inspection, this is when I noticed how dirty the outside of my car remained. I understand a drive-thru car is not a hand wash job and it cannot get everything. But my car was dirty before and remained so after...noticeably. My new rating of a 2 is because my car remained filthy....full stop. There are so many employees out front of Crew Car Wash when I am there, taking money and getting you properly on the conveyor belt. Like noticeably a lot. Some of those employees could be better utilized with a bucket of suds and a scrub brush to simply brush down those spots on your front bumper/headlights and tailgate a bit before a car enters the conveyor belt. Nothing too labor intensive. In Vegas and elsewhere where I regularly have cars washed, this is standard. It would have probably gotten off a chunk of the dirt, bugs, grime that remained on my vehicle and thus not warranted a 2 on Yelp. I know, life is about managing expectations and clearly I need to lower them here at Crew Car Wash. Maybe even some of those employees doing a bit of drying on the tail end would be nice. People like me provide tips for stuff like that and this would catch the window smudges I am talking about that were real bad. Again, lots of staff up front that could be a bit nicer upon taking my money, but indeed the service quality needs to be much improved. All show, but no dice. Not sure I am returning anytime soon.

I'm not good at keeping cars pristine. So, when I go, the car wash machine and workers usually have…read moretheir work cut out. I'm always very pleased with the results. If not, I have gone back thru a second time and they will allow me to pass thru to make it the best possible. Workers are always knowledgeable and efficient. Overall, It's a very good investment and value to get their little coupon books. I don't immediately have pics to share of my personal vehicles. But similar to each of these have gone thru the washing system.