My experience with Toyota of Terre Haute has not been good. I purchased my 2013 Toyota Rav4 limited…read morecar from Toyota back in 2017. The car now has 90,000 miles on it. We have taken the best care of it wanting it to last many years. In 2022 the paint started peeling off overnight in sheets on the top of the car. We took it to Toyota who told us they would fix it. They had the car 3-4 days and only repainted the very top of the car where the sunroof was. Last year the hood started peeling in the same way. I took the car to Scott's custom colors and he offered to paint it for $500. So I did the hood out of my own pocket. Now the back passenger door is peeling and I'm being quoted $2500.00 by several places to get this piece fixed. Toyota tells me the time limit for fixing this for them is up to this was a problem with the paint color blizzard pearl. It doesn't stick properly to the car. They have known about this issue for years. Many of their cars made before 2018 had this issue. Why didn't they paint the whole car when the issue began and I took it to them the first time or at the very least help me fix it now? I was told it would cost $10,000 to repaint my whole car. My car is basically ruined. Toyota has brushed me off. When I took the car in for them to take pictures, they told me they would get back to me within 2 weeks. They were going to check into fixing it. They never called and Fred the general manager of service never sent the pictures in. They arent interested in helping. We have bought 4 cars from Toyota of terre haute. This is the way they treat loyal customers. I like Toyotas but won't buy from this dealership again.

I reached out because they were the closest dealership that had the Solar Octane Tacoma that I…read morewanted. Jeff, the Internet Sales Manager, responded quickly and kept working after hours to get everything ready for me. When I showed up at the dealership the next day, the process was smooth and efficient, and they gave me exactly what I expected for my trade in. Overall I had a phenomenal experience!

I highly recommend the Dorsett car buying experience. They might be firm on their used vehicle…read moreprice but they will provide value by taking care of you. My previous car purchase was online at one of those big internet sites and they sold me a vehicle with so many issues so I was really scarred. Sometimes even at a local dealer, they just shove you out the door, pin a 20 to your collar and wish you the best of luck, with pre-owned sales, but we did not experience that. We also got some nice perks like oil changes, warranty, etc. that you don't always find with a used vehicle. It was late on a Saturday when we purchased and they said they had not had a chance to detail the car (even though it was really clean). They insisted that they owed us a full detail and said we could bring it back. Cam even found a tiny chip on the windshield when taking off a sticker and they took care of that too. We had one issue a couple of weeks after purchase with a bad brake sensor and they took COMPLETE responsibility, fixed it and did not charge me a dime. Cam is friendly and easy to work with and Nicole in service is awesome!

THOMAS MOORE, Service Advisor is the best. Mr. Moore saved me a great deal by diagnosing the…read moreproblem I was having with my Pathfinder. I was originally told the repair would be in excess of $3000.00. He found the real problem and charged me nothing. I will buy my next car at DORSETT and when I need service I will ask for THOMAS MOORE. Gary Walker Sullivan, Indiana 47882

I don't think that Sara's Review is a good representation of the dealership. The labor rates at…read moreany dealer are going to be high. The fact that it is a foreign car dealer make the rates even higher. I was visiting from out of town while on a job interview and I did damage to the suspension on my mitsubishi product and Dorsett worked with me to get it fixed so I didn't miss my next appointment. I thought the prices were reasonable for that service. Since then I have also ordered parts from Dorsett's and had no problems at all with them. The Environmental fee may seem high but it depends what it was for. If you take certain parts to the auto parts store they charge you a core charge which is basically the same thing or a fee to dispose of batteries and tires.

Kudos to Austin for his friendliness and getting me in my rental. Kudos to my GM Mechanic Ryan…read moreGomolisky, dat dude knows his stuff and my truck is running really groovy! And Kudos to Trevor for his kindness, politeness and taking time for me even though he's a honcho. He really gets involved with the team effort. It doesn't go unnoticed. God Bless you all, preciate all you all did for me. I will be back for sure. You all make up a great team.

I bought a used car there in May 2018. I'm very pleased with the car and the transaction…read more Kim, their title administrator, spent 3 weeks working to get the lien release from an uncooperative bank that held the lien for the previous owner. She was diligent and communicated well. I think that bank could take a lesson from her. I would buy from them again.

Bought a car there, broke down within the first month. They told me they where going to take care…read moreof me. Tried to charge me 1,200$ before realizing I had a warranty through them... that I had informed them of, then tried to charge me a toe fee after telling me they would take care of everything. Frankly would have had no issues with any of this if they had hired enough employees at the service department, but because they where understaffed there was no clear communication. Ended up talking to a manager who said " I don't see how any of this is my problem" and " we have no way to know if a car has problems before we sell them". I've worked in customer service and management my whole life and never seen less qualified management.

Mace Ford. Within…read morethe last three years we have purchased two vehicles from Mace. One vehicle was previously owned and (this week) one that was new. In both cases we were treated fairly, equitably and with the utmost respect. Pat Mace and the sales and service people at Mace went out of their way to ensure our requests were satisfied in a most fair and reasonable way - even beyond our desired expectations. I would suggest Mace to all my friends, family and neighbors. You don't have to go to Indianapolis, Bloomington or Evansville to get a great deal. I'd like to thank all the Management, sales, service and financing staff at Mace. They are great!

called left message for service 2 times- sent email - never a reply -…read more i see all the other bad reviews now I know why.

Exceptional service. I have purchased my last four vehicles at Dorsett and have been pleased every…read moresingle time. Ask for Jay Dorman, he will treat you right and is always available if I have any questions after the sale.

I highly, HIGHLY recommend Dorsett Nissan ! We bought our first car from them three years ago and…read morethey were super helpful. Now three years later we were in need of a second vehicle and I knew I wanted to come here first. I found my dream car and they were able to set me up and send me home in it ! I couldn't be happier with the service and the care they take with their customers. I barely had the car home and I noticed a crack in the windshield. I figured they would tell me they couldn't help me since I've had it home a few days. Nope ! They are going to replace the windshield for me. They have also stayed in constant contact since the moment I started the car buying process. They have really gone above and beyond my expectations. 5 for sure !

The quality of a Dealership can be found in their Service Department…read more We were traveling from Nevada to NY, when just before the exit for Hwy 41, the Terrain gave a popping sound, jerked and the Engine check light came on. I eased off the exit ramp and pulled into a gas station, pulled the computer out and found Fuson GMC Dealer. The Terrain lost power, but it limped about a mile down to the Fuson Dealership at 12:30 p.m. They were busy, but said they would work me in and troubleshoot the engine check light. The transmission control module went South. They said it would be about an 8 hour job. They did have the part in Stock. Well, they shuttled us to a Hotel of our choosing and said they would get to it tomorrow. Well, I was expecting All Day. At 1100 a.m. they were test driving the Terrain which went well, and their shuttle Driver was on the way to pick us up at the hotel. How great is that! These Folks were busy with a lot of local customers, but worked us in for a major repair. They are professional, courteous and competent. They turned a stressful breakdown into a tolerable experience. Their mechanic spent about 15 minutes explaining the tech details of the part failure and the repair process. OH, the repairs were made under the drive train warranty without charge. If I was looking for a new Car, these folks would get my business. I bought the Terrain from a Dealer that had an Outstanding Service Department. Anyway, Mr. Rick Fowler, thank you very much for your kind attention, and treating us right. You made our day and a half, and as we go down the road, we are very appreciative that there was no Engine Check light. Thank you just seems too simple, but simply, Thank You John & Connie

After 25 years of Fuson servicing my cars, they will never see me again. Ever. The repair before…read morelast had to be done twice- their error, not mine, but I paid for both. Now? This was the third time they fixed my AC. They said the Freon was overfilled and damaged the compressor, requiring replacement of the compressor. Then they overfilled it last September. This was a clear error on their part. Did they do the right thing? No. No, they did not. They were cowardly and hid behind their service associate, they did not take my call or call me back, and would not talk to me when I picked up my car. Integrity, honor, and accountability, of which they have none.

Told daughter to go there. They went the extra mile for her too . Great place. Britt says thank you…read moreall for taking excellent care of her Chrysler. Great. Staff. Thank you all.

Good experience and happy with our purchase from Brenan Rogers last week. It was nice to meet the…read moreone of the new owners, Logan, and talk with the Sales Manager Scott and the finance guy Steven too! We have been long time customers of Burger Chrysler and now look forward to continuing with Chrysler Jeep of Terre Haute. Thanks!

While we were making our way from California to Michigan, a Terre Haute pothole tried to tear our…read moreSubaru's front end to bits. We found Finzel's Mastertech within about a mile of us and limped in to see what they could do. The damage turned out to be fairly simple and fairly cheap, and we were back on the road in an hour. That was dumb luck. What isn't dumb luck is how this operation is set up. From the friendly staff who genuinely wanted us back on the road as much as we did to the spacious and comfortable customer lounge to the shop's golden retriever, these guys and gals do it right every step of the way. Nobody looks forward to having their car worked on; Finzel's made the experience easy and--I don't know--almost fun.

These crooks said I needed new brakes all around.I just put new brakes all around 2,000 miles…read morebefore They worked fine.Theg replaced them and I said let me see old parts.Nope sent away to recycle.Then the front parts all rusted,this place is crooked.Cad problems we rip you off.Ztay away from this place get to sir Thomas where they are honest ,great people Car problems and they fix them honestly.Crooks at finzels.Con jobs.stay aWay.people talking about them on TV must be getting paid.