This is the best oreillys I have been to, the older lady behind the counter knows her chit and…read moredon't waste time, my kinda broad. And the other dudes are helpful as well.

The employees at this specific O'Reilly Auto Parts in Santa Rosa they all need customer service…read moretraining real bad. Lack of enthusiasm to give customer service. 5 employees not one would help me with my questions or even fake it. So I went out to my car and called the O'Reilly Auto Parts in Rohnert Park I asked the sales representative if he could help me and he asked me about 4 questions pertaining to the car I needed the seat covers for and said if I came to Rohnert Park he thinks he might have the right seat covers for the model of car. I arrived at the Rohnert Part store and 2 Sales representatives very busy and engaging with customer. They both were very professional and I'm am happy with the service I received there.

Staff was helpful and quick- And willing to put an eye on…read moremy vehicle to make sure I got the right part.

Just got cut off by one of their delivery trucks. Had to…read morelock up my brakes at normal city speeds due to aggressive driving by Smothers driver. So far company has been non responsive to my concerns. Shop here if you want to put your neighbors at risk!

Fast and easy battery change right to it and got it done in a timely manner. Very professionalread more

5+++ stars for Daniel G. (Santa Rosa Avenue) I bought a battery for my car and he help me to…read moreinstalled it in my car. Not all autozone does that. Usually after you bought the battery you take it home then after you take out the old battery you bring it back to the store to get your money back for the battery recycle. Autozone is my automotive store for many years, but today is the very first that someone help.

Love these guys. Great service, always. I've been coming here for years to buy parts personally and…read moreprofessionally. Today Kevin was super helpful. Thank you so much for your help!

Called on phone got price for 30 weight non detergent oil. Spent hours trying to find it. When I…read moregot to store the price on shelf was the same as quoted. Clueless girl rang me up for more than price quoted or on shelf. Tried to correct her but got nowhere. Deceptive. Will I be back:NO

If your troubleshooting or need advice on your classic or even modern vehicle, Dave is the one you…read morewanna talk to, I swear he has saved me so much money and hassle with different ideas I get in my head about what my 1970 c10 need. He genuinely seems to be all about steering you in the right direction and not selling you something you don't need. Shoot I just drop in to bs with him at times. Piece of advice, if you go there troubleshooting an issue with your vehicle, don't interrupt him, you will get far more info out of the guy.

Fun auto parts store. Has that real auto parts flavor, Dave does ask you the; year,make,model…read morequestion right away.

The part was repaired, I think everything is ok. The front office lady had a bit of difficulty with…read morethe payment arrangement, but that was cleared up quickly.

Everything was smooth and easy. Great technicians and professional staff. Would recommendread more

The gentleman that helped me, I believe his name was Brian, installed an EVAP hose for me on-site…read more I had just come in after a failed smog test down the street. My Ford ranger had failed a visual inspection and it turned out to be a worn out emissions hose. It turns out it was a simple fix, but could have cost me a lot if I had to take it to a mechanic. They really saved the day! Everything I go in there they seem to have the solution. I won't go in there every time expecting mechanic services, but I do feel like they went above and beyond on this day. I was super appreciative of this.

Their stock shelves aren't taken care of with stuff all over the place. The employees are rude and…read morecan't be bothered to even acknowledge your presence. It's sad I expect that from a place like Autozone or Oreilly but nope this store is the worst I think I've seen. Even heard one employee making off colored comments to another employee with customers in the store. Won't ever go back. Would give zero stars if I could.

I reside 250mi away in Lake Almanor, but liked the phone courtesy I received from Noah and Cass. I…read morepurchased BakFlip MX4 Tonneau cover and bed mat. Great products. Got a great deal and great service. Noah showed me how to operate and maintain, which was awesome. First class dealer with clean facility and nice employees. A+++

Terrible business ruin my bumper then tried to lie about it. Owner wouldn't even return callsread more

I bought a 25-year-old campervan on Craigslist with good bones but a lot of issues and RV…read moreSpecialist/Curtis has been a reliable partner in the bringing-the-old-van-up-to-snuff project. It seems like a lot of RV shops and mobile mechanics have their share of excuses why they can't help with your particular problem, and blame it all on your camper's brand or age or whatever. None of that from Curtis. If there's something that's beyond what he can do (and there isn't much), he'll propose some creative workaround that gets you what you need, simply and pretty inexpensively. And I respect Curtis' professionalism and that of his mechanics, and his clean and organized shop that doesn't remind you of a salvage yard (like some). I'm so glad to have found this shop, and would wholeheartedly recommend it to everyone with a camping vehicle.

Friendly and knowledgeable. Curtis installed a tie down…read morefor my truck camper and gave me good advice on hooking everything up.

Shoutout to Michael, the OG Latino brotha that works there. Top tier customer service. I had an…read moreissue where a certain brand of headlamps was burning out really fast and I was on my third bulb within the past year. Michael gave me some solid advice on a different brand he had better experience with and recommended it to me and also told me about the bulb grease. Auto Zone, if you're reading, keep hiring solid people like Michael, he's who you want representing your company. He was also personable and I felt like I knew the man for many years. Best of luck to you Michael.

Armando, Victor & their other coworker were so incredibly helpful today. The customer service…read moreprovided was far above what I expected. They care about the client and what I was concerned with even with my million questioned while they were busy and worked together so seamlessly while handling other tasks. If one didn't know an answer they could pick up the other. Great guys and everyone of them could run their own stores. They're why I come to autozone. Definitely worth a pay raise because they always treat every customer with respect and a positive attitude. I'd hire them myself!