My experience was great from quick start to fast finish. Friendly staff greeted me upon arrival…read moreand helped me decide on what wipers to purchase. (Who knew there were choices?) Prices ranged and I went with their recommendation, which was the least expensive one. In other words, I didn't feel like I was sold something I didn't need just for the sake of making money. They installed it right away and I walked out completely satisfied. Thank you!

Junior went above and beyond locating a Dorman metric spindle nut! I thought I was going to have…read moreto order it, but they found it in the back warehouse. Great staff and service at O'Reilly's.

Staff was helpful and quick- And willing to put an eye on…read moremy vehicle to make sure I got the right part.

Just got cut off by one of their delivery trucks. Had to…read morelock up my brakes at normal city speeds due to aggressive driving by Smothers driver. So far company has been non responsive to my concerns. Shop here if you want to put your neighbors at risk!

Fast and easy battery change right to it and got it done in a timely manner. Very professionalread more

5+++ stars for Daniel G. (Santa Rosa Avenue) I bought a battery for my car and he help me to…read moreinstalled it in my car. Not all autozone does that. Usually after you bought the battery you take it home then after you take out the old battery you bring it back to the store to get your money back for the battery recycle. Autozone is my automotive store for many years, but today is the very first that someone help.

Love these guys. Great service, always. I've been coming here for years to buy parts personally and…read moreprofessionally. Today Kevin was super helpful. Thank you so much for your help!

Called on phone got price for 30 weight non detergent oil. Spent hours trying to find it. When I…read moregot to store the price on shelf was the same as quoted. Clueless girl rang me up for more than price quoted or on shelf. Tried to correct her but got nowhere. Deceptive. Will I be back:NO

I just bought a used car and I needed to replace a few things. My boy Abel was super helpful, he…read moreinstalled the new battery and showed me how to clean the battery connectors. Give this man a raise! Great experience.

Abel and Donovan were very helpful. They went the extra mile to help me with my battery 5 minutes…read morebefore closing. I appreciate the extra time they took to make sure everything worked correctly! Thank you!

This is the best oreillys I have been to, the older lady behind the counter knows her chit and…read moredon't waste time, my kinda broad. And the other dudes are helpful as well.

The employees at this specific O'Reilly Auto Parts in Santa Rosa they all need customer service…read moretraining real bad. Lack of enthusiasm to give customer service. 5 employees not one would help me with my questions or even fake it. So I went out to my car and called the O'Reilly Auto Parts in Rohnert Park I asked the sales representative if he could help me and he asked me about 4 questions pertaining to the car I needed the seat covers for and said if I came to Rohnert Park he thinks he might have the right seat covers for the model of car. I arrived at the Rohnert Part store and 2 Sales representatives very busy and engaging with customer. They both were very professional and I'm am happy with the service I received there.

The gentleman that helped me, I believe his name was Brian, installed an EVAP hose for me on-site…read more I had just come in after a failed smog test down the street. My Ford ranger had failed a visual inspection and it turned out to be a worn out emissions hose. It turns out it was a simple fix, but could have cost me a lot if I had to take it to a mechanic. They really saved the day! Everything I go in there they seem to have the solution. I won't go in there every time expecting mechanic services, but I do feel like they went above and beyond on this day. I was super appreciative of this.

Their stock shelves aren't taken care of with stuff all over the place. The employees are rude and…read morecan't be bothered to even acknowledge your presence. It's sad I expect that from a place like Autozone or Oreilly but nope this store is the worst I think I've seen. Even heard one employee making off colored comments to another employee with customers in the store. Won't ever go back. Would give zero stars if I could.

Autozone is my go to brick and mortar auto parts store. I find their prices are competitive with…read morecompetitors and they almost always have what I need. I am a YouTube bandit when it comes to car repair. I have a hard time playing the exorbitant fees for repairs I can teach myself. This time I had a misfire on my 2016 Odyssey. When doing my inspection, there was a large hole in my air intake hose. I figured it was likely due to old spark plugs as well. I have been scared off from doing this because then engine compartment is so dang compressed. Dacian at this location was so helpful. He found the intake hose and suggested a few other parts, like getting a magnetic socket, instead of using one of the extending magnets that were in the tutorial videos. He made a few other suggestions and was just super kind and helpful! I can say the socket was a game changer! I am so grateful for the suggestion and the car is working great!

We were on our way to Santa Rosa when the engine light came on. We stopped to ensure our gas cap…read morewas on tight but unfortunately that didn't do the trick. We drove straight to Auto Zone on Guerneville Road. My husband went into the store and came out with Dacian, the associate who had a diagnostic tool. He plugged it into something on the driver's side and after a bit, they walked back into the store for the report. It showed that our voltage was low so they recommended we replace the battery. Dacian and my husband returned with a battery tester and it was inconclusive but it was recommended that we replace the battery since it was the original one. The manager mentioned that we needed a coding/programming machine after our battery had been replaced (for our car), so we needed to go somewhere who had that machine. Auto Zone did not have one on the premises but they would be happy to sell us a battery. Their prices are competitive. We thank Dacian for his expertise and patience. He is definitely a car enthusiast who knows cars by the responses he had for us. We are so appreciative of the knowledgeable staff here and the honesty for telling us that we needed one additional step after the battery was installed. We were delighted to hear that the engine light wasn't a bigger problem. Thank you Auto Zone! Located kitty-corner from the Chevron station.

I am always treated with respect and they go above and beyond for customer service!…read moreExchanges, warranties and refunds are never a hassel. Veteran discount.

Asked for correct oil for my Diesel VW, cashier comes back with oil that says on the label "for…read moregasoline engines". I call him out on it. His response, oh, that's just marketing any oil will work. Nope. Staff needs training.

I'm so glad I went here when my car was having trouble. The guys here were so helpful and came out…read moreto my car quickly to scan my car. Luckily there was no big issue and they were able to recommend a part on the spot.

Called for struts for my CRV 3 times and they hung up on me…read morewhen I asked for something better than the house brand