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    Autozone

    3.6 (51 reviews)
    Closed 8:00 am - 9:00 pm
    Updated 1 week ago

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    Sergio really knows his stuff & his tips got me to fix my headlights in my Nissan Leaf fast and easy!
    Mark S.

    Sergio and the entire staff at Auto Zone were very friendly and knowledgable, and now I have working headlights on both sides of my Nissian Leaf thanks to Auto Zone, & it was an EZ fix for me because of Sergio's verbal tips. Thanks again Auto Zone for making do itself EZ and affordable!

    Tony G.

    Hello. I've been dealing with AutoZone for quite a long time. They have been good in the past. But as of yesterday it was a nightmare. I requested on the phone and I get a relay for dodge ram 3500. The guy over the phone said he found it he'll keep it there for me. I go there and it's the wrong relay. So now I come along way for nothing. They say they don't train their associates. AutoZone is time to get your act together you're not training anyone how they can I buy something from you. and by the way I bought a gas cap the wrong one give them the info. Today is 09/24/2021 I approach the store ready to exchange my gas cap. I gave her my credit card and my ID she will not except it to give me back my money into my credit card. I told him I don't have the receipt but he is my credit card I don't need any cash. She persists to tell me that I need the receipt to do the money back. She did not suggest that maybe it's in your car maybe you left it inside the glove compartment. Well I told her I want to quite a bit of change you're coming back-and-forth with the wrong information for my Dodge relay that they said they would hold for me. That didn't happen when I went back two days ago. The young man at the Night Shift says they only train us for one day. So I felt sorry for him but they did not feel sorry for me because they gave me the wrong gas cap. So today things escalated the manager didn't listen to me she said I was yelling but she was escalating to continuing with me on the escalation not resolving the issue quickly. She only resolved when someone threaten me in the store about kicking my ass. That's how I got result but I stood my ground and she gave me my cash. But I told her to put it back on my Discover card. She's not on my side she doesn't care about what I want to do all she wanna do is get me in trouble and cause a fight in the store. So that is it I will make this complaint to headquarters about the violence that they created in the store. This could've been much worse.

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    4 months ago

    Helpful 5
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    3 months ago

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    1 year ago

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    1 year ago

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    10 months ago

    Can't say enough about how honest these folks are. No pressure tactics, over and above to be honest. Very grateful.

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    6 months ago

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    2 years ago

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    2 years ago

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    2 years ago

    I needed a new battery and Leon was so helpful! He worked fast and explained every step of the process. Cannot recommend this place enough.

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    2 years ago

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    4 years ago

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    4 years ago

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    6 years ago

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    5 years ago

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    5 years ago

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    19 years ago

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    11 years ago

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    4 years ago

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    12 years ago

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    Photo of Mozza R.
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    6 years ago

    Lady that assisted me at the register was very polite, patient and helpful. Parking was easy and lots of auto parts to choose from.

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    4 years ago

    Sergio went above and beyond for his customers! Give that man a raise! Super friendly!

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    7 years ago

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    7 years ago

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    14 years ago

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    9 years ago

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    7 years ago

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    14 years ago

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    12 years ago

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    11 years ago

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    15 years ago

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    9 years ago

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    12 years ago

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    Page 1 of 2

    Ask the Community - Autozone

    Review Highlights - Autozone

    I really like this Autozone on Guerneville Road, and the manager Robert Hastings is a great provider of customer service, and a nice guy.

    Mentioned in 3 reviews

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    Autozone - autopartssupplies - Updated May 2026

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