Quickly assessed and vet chose not to sedate which was very helpful for the torn nail removal…read morebecause we were in and out in one hour. Cleaned wrapped and given proper meds and care recommendations. His bandage was changed later that day and removed the next. He is good as new only 48 hours later. Thank you Vet was great but entire staff I interacted were professional.

Staff was professional but, they shouldn't be able to gouge desperate pet owners. We are summer…read moreresidents (6 mo). On a weekend our dog became ill. The decision to drive 8 hours or drive 1.5 hours to TC seemed a no brainer. They really did not give a complete diagnosis. Their 1st suggestion was surgery. I am a healthcare professional. So, I know surgery is NEVER THE 1ST OPTION. $800+ later he got better but not totally. 10 days later he got worse again. Husband drove the 8 hours, saw our vet​. Our vet, who has 30 years experience, says, "Surgery is not the preferred or usual treatment for this autoimmune disease caused issue. They charged $98 for same assessment and meds. It is ridiculous that an emergency vet is able to charge 8X's the usual and customary fee. What a way to gouge people. Sad!!!!

I took my baby in today after she broke her toe nail and her quick was exposed, I did not know this…read moreat the time. Obviously I did not have an appointment, I went as soon as they opened so no call ahead, and I have never been here before. They saw her immediately, removed the nail and bandaged her up. Thank you so much to the entire staff that was super friendly and a huge thank you to Dr Fairbanks for taking such great care of my baby girl.

This clinic had been our favored one since the early 2020's. When Covid hit the rails it became…read morevery difficult for each of us, not only the Veternarians. Underdtandably, services changed a bit. However, Covid isn't the issue any longer. It is the take over of the clinics by the "high dollar rollers". These folks now run the show and if you are not among the rich and famous, your pet is going to suffer greatly. Monetarily, I am not flush for funds, sorry about that, but should my pet now suffer the ravages of this deep pocket atmosphere? Maybe we can develope a Medicaid club for pets? If there is anyone out there who may add funds to a pet's care, let us know. Ray, is suffering and this vet has turned a deaf ear to his needs until I come up with at least $995 - $1200 for possible care. Yes, I've offered even $250 to examine his prolapse, no luck here though. Yes, the June 21, 2024 review says it all now. Hope these employees sleep well while the world of animals joins the failing compassion of our health care systems, both human and animals included. The Burgei Family of Roscommon

My 15 week old puppy and I had a really big scare on Thursday/Friday. While on a walk she found a…read morerock and swallowed it in one gulp. I didn't even realize she had swallowed it until I heard her choking, and it was too late for me to try and get it out. All vets are closed except for emergencies due to the corona virus, so after she vomited multiple times I called to see if I could get her in at around 3pm. They were able to take her immediately. The xray showed it wasn't that big of a rock, but big enough that it wouldn't fit through her small intestines, and it was super sharp and jagged. Dr. Dawson advised emergency surgery to get it out. But between the xray and doing preop before opening her belly, somehow it moved up into her esophagus where they couldn't reach. They had to close her back up, and pray that overnight her body would force it back down into her stomach. Dr. Dawson checked on her regularly and gave me updates throughout the night until 10pm. He called me 15 minutes after they opened the next morning and fortunately, that's exactly what happened, so I asked them to open her a second time and they got it out! The communication was amazing, and Dr. Dawson was great at giving me my options and his recommendations each step of the way and respected my choices each time. He was VERY compassionate and obviously genuinely cared about my baby girl. Knowing how tight money was given the world pandemic and unemployment due to the virus, they were able to keep the cost to what I felt was a very reasonable price, all things considered. Thank you so much to South Shore Animal Hospital of Houghton Lake for getting this done despite operating on a stretched thin skeleton crew during COVID-19 and the Michigan lockdown. Teiris is doing well and recovering at home now!

If you care about the health and well-being of your pet, DO NOT BRING THEM HERE!!! I have never…read morebefore seen such incompetence! And if you challenge their opinion with documented facts, they become extremely rude. Do NOT trust your precious pet in their care.

We can't thank West Branch Vet. and Dr. Smith enough for seeing our dog Otis today for an emergency…read morevisit while camping. we thought for sure we were going to have to put him down. Thank goodness that wasn't the case. From the minute we walked in, to the minute we left we were treated exceptionally well and kind from everybody there. It was so appreciative. Thank You so much to all. Sincerely, Mr. & Mrs Baxter, and Otis

This vet is a warm and caring person who truly wants to help heal your animal…read more I took my four year old dog there (we aren't from this area) while visiting northern Michigan for vacation. My dog was previously misdiagnosed and this vet, Dr. Smith, correctly diagnosed her. It was sad news that he delivered to me. He stayed over an hour after closing time to give my daughter a chance to drive up and say her final good-bye to my sweet girl. It was clear to me that the doctor was as sad as I was and agreed with me that her kidney failure could not be reversed. It was a tough decision to put her down but his warm and compassionate, Christian way made it a beautiful passing instead of tragic.

A team that truly cares! Very impressed with all of the staff. Building is clean, able to get you…read morein right away!

the entire staff at Elk Rapids Animal Hospital are wonderful. They showed such kindness and…read morecompassion. We had a minor issue with our pet that was causing us to worry. They got us in the same day and resolved the issue in no time. Each member of the staff was warm, welcoming and compassionate. Highly recommend this facility for your pet.

Everything went well! This was our first time trying this…read moreKennel and it was a fantastic experience. The place was very clean. They showed me the dog run. You could tell they love animals there's even a giant tortoise in the lobby. Very economical $25 a night and eight dollars for a walk. I will not hesitate to come back here! Thank you for everything! -Bruno

We were thoroughly impressed with Kalkaska Animal Hospital. The receptionists offered a warm…read morewelcome. The staff demonstrated extensive knowledge and patience in addressing our concerns, providing outstanding care for our pet with kindness and openness. The pricing was fair, and we wholeheartedly recommend this facility.

We were referred into Oakwood by a tech at a competing veterinary hospital. Specifically, we were…read moretold to ask for Dr Dana (although we have been see by all the doctors now). This is an easy review with the highest of praise - they have: 1. fantastic, caring vets; 2. friendly, knowledgable techs; 3. efficient, kind front desk staff. We worked with 3 other vets before Oakwood. Best move for our guys (Harry & Moody), best move for the wife and me. Love this group and HIGHLY recommend you check them out...your pet(s) deserve it!

I have struggled finding a vet to trust with my senior diabetic dog and have finally found I think…read moreTHE best veterinarian out there. Dr . Dana Nelson is so awesome along with her VetTech Azley. Very intelligent and personable. Makes great the contact and understands the needs of me and my dog. I have never been so impressed by any healthcare worker. She's truly the best! Our assistant Azley was amazing as well and made me feel great she remembered my dog from last visits. The 2 are a great team and I will recommend them to anyone. I have lived in TC for 5 years and owned many pets and these are my favorite providers by far. Thanks so much Oakwood!

Best Veterinarians in the area, please for your pet's sake take them to the nicest place where…read morestaff treats you with kindness, and respect. When it comes time to send your best friend over the Rainbow bridge. I would want no one else performing this "last rights" day or night 24/7. Just call and if available I am sure you will be satisfied. Doctor assisted our family with 2 elderly dogs and two cats. One of the cats by choice was 19, but the other one was 18 and was dropped off at the farm house and lived in the barn all summer until the kids found her (Fuzzy) we called her, so she was older because she was an adult cat and already fixed. No one claimed her as we notified local vets and sheriff office of found pet. We also was down on savings one time and they let's us charge the bill for 30 days. Very very helpful, outstanding staff and Doctors, please visit you won't be sorry! KLH

While visiting the area I needed to take our Golden Retriever to get a cytopoint injection because…read moreshe was extremely itchy. I called Suttons Bay Animal Hospital and they scheduled the appointment for the following day. Dr. Kayla Piskorowski was the vet we saw and she was phenomenal. Caroline, our golden, isn't a fan of going to the vet but the way Dr. Piskorowski talked to her and examined her made her think she was just getting loved on and she didn't even realize she was seeing the vet. It was probably one of the vet experiences we've ever had and I would not hesitate to revisit that office again if we were ever in the area.

Ok, so I'm from Gaylord, MI and my huskies and I come here about once every other week or so (my…read moredogs would go daily if I let them). The store is ALWAYS competitively priced, the associates ALWAYS are incredibly nice and I usually always end up striking up a conversation with them because they are all just great, helpful, and down to Earth, and this store ALWAYS has everything I need and then some (at very fair prices). I have 3 huskies (2 of which go to the store with me as the third is old and never wants to go for rides) and they just LOVE going here. They always get lots of attention from the employees (one of which also has a husky and she always remembers us and always is so great to see!) and they also have given us lots of free samples of treats and foods. I also have 2 cats and I have discovered a few different treats that my picky old cat now loves and I was only able to discover these through their generous free samples for them. On Halloween I remember going there and they had all sorts of stuff they were giving for people AND pets and it's times like those and all the other times I've been helped here that made me realize that this isn't just another pet store. This is a place where everyone there honestly cares for your pets and because of that you will only get recommended the very best things to suit your individual needs. And it's also a place that your pet is not only welcomed, but loved!

The store has a wide variety of products for dogs, cats and fish. However their other supplies are…read morelacking. I would love to see more products for my ferrets or other small animals. All that is available currently is low quality kibble and a few small things. Descent service and fair prices.