I am so happy to see this hardware store operating. I think a lot of us in the area went into…read moremourning when St. Paul Builders closed, and though we understood the desire of the owners to retire, we worried about losing a hardware store locally, and we worried about the employees. I did, anyway. So it's wonderful to see two familiar faces when I go to Hometown Hardware. This store is smaller than St. Paul Builders, but Steve and Jerry are quick to order anything you need. I wanted some DAP plaster-of-Paris powder, and it was waiting for me the next time I went in--and at a good price. Steve and Jerry are professional, accommodating, and also very nice and friendly. I predict that Hometown Hardware will become as much a local institution as St. Paul Builders was. And I very much appreciate that I don't have to drive a long way just to pick up hardware and supplies. The location in downtown St. Paul is extremely convenient.

Going to this Ace Hardware is like time traveling back to the 1980s or 90s. From the outdated cash…read moreregister to their outdated inventory its kind of bazaar. Whatever they didn't sell from 20 years ago is still sitting on the shelf, like outdated telephone jacks and other random merchandise. It is one of the larger Aces I have been to and everything is very spread out and open. Not a lot of foot traffic on the day I was there, in fact I was the only one there and the employees seemed bored and tried to be helpful but couldn't actually help with what I came in for. They do make keys there and their system is different from the other major chains so if you are having a tough time getting a copy they might can help you out. This business seems to have some major pet peeve about cell phones as their were 2 NO cell phone signs posted on the front door and then another one posted at the register. Looks like they had a bad batch of customers on their phone and could not get over it haha. If u plan on running in and making a purchase under 10$ then you should bring cash as their sign at the register posts that purchases under 10 should not be run on credit. So there you have it.

Very helpful with a sillcock washer issue. Worked with me until a suitable washer was found…read more Glad I found this hardware store as I am new to Johnson City. Will return!!

This is a classic small town hardware store. It has that amazing range of items such stores have,…read morethe nuts, bolts, tools, tin, rope, wood stoves, paint, seeds, plants when in season, roofing. It also has some surprises - winemaking and beermaking supplies, including carboys, the only store in Unicoi County to carry those to my knowledge. In case the guys are busy with a customer, do not hesitate to ask the woman behind the counter to help you - she knows her stuff as well as any man.

From the owner: We excel in customer service! We have a great variety of plumbing supplies and other hard to find…read moreitems. Need a new gasket for your pressure cooker? Need your Monitor or Laser heater worked on, bring it in and if parts are available we can get them and re[pair it for a fair price. We not only sell Stihl equipment, we service it as well! We also have a good variety of cold drinks. Come on in and say hi!

It's a great general store that's close to the mountain - we were able to get plenty of food for…read moreour airbnb plus they had rentals, some Beech mountain merch, & other supplies. The guys working the counter seemed pretty pissed that people wanted to shop there? lol. We went there twice during our stay and both times felt like we were a bother even though we were buying a good bit of stuff. If you don't mind their attitudes then it's a great spot!

Wednesday, January 14, 2026 @ 2:47-2:58pm 2 people working. No hello or welcome in. No…read moreacknowledgement whatsoever. No "can we help you?" There was no interaction at all until he scanned my items and told me the total and said to tap to pay here. Are they ok? Did something happen that we weren't aware of? From my experience being in Avery and Watauga counties, I have experienced very friendly locals and all the restaurants, shops and pet store were all very nice and super friendly people. So please enlightened me. Thank you!

So I went on the website to order a chainlink gate from the Johnson City, TN Store. It said they…read morehad 3 in store so I ordered pickup. They canceled it within 5 minutes. I went back on and it said they had 23 in stock that could be delivered to the house today. They canceled that order also. Several hours later I searched the gates online again. 1st option was Doordash delivery from the exact same Home Depot. That doordash driver shopped for the gate and delivered it to me in 30 minutes. What a huge disappointment that the store isn't competent enough to pick their own product. We went to the store 2 weeks ago in person to look for the gate, but there were 4 employees with the aisle blocked off and leaned against the steel just chatting. None of those gentlemen even asked if we needed help. Ridiculous. ​​​

They love my dogs here and are always helpful. Prices can be high for some items…read more I love closer to a similar store and came here because I had a gift card. Evening times are slower and that's when I prefer it. The location is convenient for some, but it's a busy street and sometimes impossible to turn left when leaving.

Great place to shop! Prices are reasonable, good return…read morepolicy and the staff is very helpful and nice.

From the owner: Harbor Freight Tools is the leading discount tool retailer in the U.S. selling great quality tools…read moreat "ridiculously low prices" in stores nationwide. Harbor Freight Tools stocks over 7,000 items in categories including automotive, air and power tools, shop equipment and hand tools. With a commitment to quality and a lifetime guarantee on all hand tools, Harbor Freight Tools is a favorite of automotive and truck repair shops, government agencies, schools, manufacturers, contractors and tool enthusiasts who want top-quality and great selection and value.

Large variety of products and always willing to support neighbors, contractors and visitors. They…read moreare knowledgeable, treat everyone with respect, provide good and honest service and they overcame Helene with integrity and strength.

I'm a Hispanic veteran hiker ,I went there to find something to repair my broken backpack,…read morethe owner said that he couldn't help me that the best thing for me to do is get out and don't come back. at that time I did said don't need your f------ a-- and I left the store . it hurt so much that someone that don't know me can talk to me like that . I would do anything for anyone at anytime.