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    Harbor Freight Tools

    5.0 (1 review)
    Closed 8:00 am - 8:00 pm

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    The Home Depot

    The Home Depot

    2.5(14 reviews)
    0.6 mi
    $$

    Don't ever use Home Depot!!! I got a 24 month Deferred interest loan. I have never had a loan that…read morestarted interest from day 1 and then tags it on at month 25. I went to Kingsport store to pay it and this nice young man tried to help me. This rude and condescending ugly girl with black hair and glasses came over and acted like I was stupid. When I took my card from her she got offended and told me to leave. NICE CUSTOMER CARE!!! I will take my business to Lowe's from now on and hope the "Customer Service" bitch chokes on that!!!!

    The curbside pickup service is highly disappointing, reflecting a combination of laziness and an…read moreassumption that customers will eventually choose to enter the store. While it can be argued that the Customer Service department is often busy, this is not always the case, as it happened to me before. Having competitive prices compared to other businesses should not diminish the importance of quality customer service. My use of Yelp extends beyond merely criticizing businesses; I also appreciate and highlight positive experiences. In this instance, if exceptional customer service is a priority, this location may not meet your expectations. I have painstakingly documented my entire experience while waiting. It appears that I will now proceed to enter, as their implied intention might suggest. Update; Five employees standing at the customer service counter. "I didn't hear it go off."

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    Holston Habitat ReStore

    Holston Habitat ReStore

    3.2(5 reviews)
    1.7 mi

    I can't count how many times I've been to this location and found something only to see that it has…read morea 'sold' tag on it from 6-8 weeks ago. Store policy is that items have to be picked up within 7 days. That only applies if you aren't a friend or family I guess. Poor management and the good ole girl system will be the downfall of this location.

    Do NOT go to this store. EVER. Sure they have lots of good furniture at good prices, but whatever…read moreyou do, DO NOT let them try to fit your purchases into your vehicle if you don't have a truck. On 11/19/22 at 2:17 PM, I stopped by this store to purchase a massage chair for my office set up. It cost me $109.50. I have a standard sized car. It's a KIA that fits 4 people. My car did not have the space to fit this massage chair. So they try to fit it in my trunk. They had trouble doing that and had to strap it down so it could safely be transported home. In the process of doing that, they straight up BROKE the hatch to my trunk. It wasn't until I got the massage chair home and got it out that I realized my trunk would no longer shut. You have no IDEA what I had to go through to get it fixed... When I was at home, I had to use a CEMENT BLOCK to keep the trunk shut because it was raining on a few days. After WEEKS of having to deal with this inconvience because of this stores incompancy I finally went to the KIA Dealership on 12/8/22 to get it repaired... Because of them, I was saddled with a bill of $216.06 for repairs/labor and a new hatch. This does NOT include the $45 I spent to get a rental car, or what it cost to fill up the tank before returning. Prior to this, I went back to this store to try to get them to fix the hatch because this was THEIR FAULT. Not only could they NOT repair it, they also tried to play it off like breaking my hatch wasn't their fault. So not only did I pay over $100 for the chair, but I ended up paying for effectively DOUBLE for the repairs to my car. I WILL NOT take this lying down. This business WILL accept responsiblity for their actions by footing this massive bill or I WILL press charges. Until then, enjoy this bad review on this business. I want everyone to know what this business did to me. If this company wants to foot the bill in full, I would be happy to review this negative review. But until then, this reviews stays.

    Harbor Freight Tools - hardware - Updated May 2026

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