Wow, yelp where is my review ! I guess this is not a very reliable source of true reviews . Time…read moreto find another . Explains why I have used this app and the place we went to sucked . They only use favorable reviews . Use another don't waste your time !

I love the friendly environment and lack of "salesy" feel when I come here. I regularly get my oil…read morechanged here unless I'm in Florida. I try to time it for when I'm In Indy because they are so much more affordable and trustworthy then the ones near me in Florida. They explain what the issues are and do not upcharge for unneeded services.

Was told how great their service department was and as soon as my Toyota van I bought from them…read moreneeded repair they told me they don't work on Toyotas. I would need to take it to the Toyota dealership an hour away. They couldn't even change a battery on a key fob. Also the sticker on the van said it came with a remote start which it didn't. They said that is printed on the sticker manually and it was a mistake. After I paid 500 for a remote start to be added.

We had a wonderful experience with the service team today! Four new tires and alignment. Our Blazer…read moredrives like a dream. They gave us an estimate before hand and honored it. We are quite pleased. Best tire pricing in town. Thank you, we will be back!

Shady typical car dealer. Charging hundreds of dollars for stickers without asking for it. Hiding…read morefinal numbers until finance. Didn't even wash the vehicle from the factory.

The person who scheduled my appointment entered the wrong date, so I arrived a day earlier than…read moreexpected. I was told they likely would not be able to fit me in, and ultimately they didn't, which left me without transportation for two full days. The scheduler also failed to mention the $198 diagnostic fee ahead of time. The issue with my Jeep was a "lost communication with the AGS" error. Before bringing it in, I researched the problem extensively, including reviewing Jeep's own service guidance. Everything I found indicated this is a fairly common issue most often caused by corrosion or damage in the wiring leading into the shutter assembly. Multiple sources also warned against shops recommending a full assembly replacement unless it was confirmed to be defective. Dellen quoted me approximately $1,600 for a full assembly replacement and, when I asked for clarification and details of the diagnostic, the service representative stated they would only replace the entire assembly. He said the components were not sold separately. After paying the diagnostic fee, I took my vehicle to another shop for a second opinion. They diagnosed the same AGS communication issue, confirmed the wiring showed signs of corrosion, and determined the shutter assembly itself was functioning properly. They completed the repair by addressing the wiring issue for roughly one-third of Dellen's quoted price.

i purchased a 2011 ram 1500 in october from dellen, im from wisconsin, as soon as i hit the…read moreinterstate, truck started to misfire, long story short, turned out to be a catastrophic engine failure, and after going through my options, i decide to have a new motor installed . it ran good during test drive, simply because i was not at highway speed. i dont believe truck was properly diagnosed when it was traded in, and just put on the lot to sell, BIG MISTAKE by dellen i feel there is fraud committed and misrepresentation. BUYER BEWARE and do yourself a huge favor and do not shop at dellen for ANY VEHICLE

I have done business with the Vails for over 10 years. They have helped me restoring a 65 Ford…read moreMustang and they did great work. They know what they are doing. Ron always kepted me informed on what was going on plus a very detailed price list. Vails is not cheap. If that is what you are looking for, then this is not the place for you. Quality work and ethics. Anyone is welcome to contact me for a reference Steve Gardner Indianapolis, Indiana b8470@sbcglobal.net

These guys have been helping me restore my '67 Mustang for the last 7 years. I appreciate that they…read moretake time to give me suggestions and pointers because I try to do as much work on my own as I can. When I screw up though, they have always been there to bail me out and when my car comes back it comes back exactly as I expect it to.

I traded in my old Ford Fusion for a Lexus at Indy Automan and had nothing but a positive…read moreexperience. They let me test drive and inspect the car, and offered decent money for my Ford. The Lexus was in a great condition (see the photos) - and it's been trouble-free ownership. At the end of the day, a lot of it depends on how the previous owners treated the car. All in all, their staff was friendly and professional, and the whole process went smoothly. If I need another car for my family, I'll shop here again.

TLDR: do not give these people your money. Go literally anywhere else…read more I'm an out-of-state buyer. I contacted this dealership about a cargo van and dealt with Bernardo, who sent me videos of the van. In his own video and words, one tire "needed to be replaced soon" and another "needed to be replaced immediately." That second tire was completely bald. They knew it, filmed it, and listed the van anyway. My husband and I drove 3.5 hours one way, ready to buy that day. The moment I walked in, Bernardo tried to push paperwork on me before I'd even laid eyes on the van, let alone driven it. I had to ask for a test drive. My husband's inspection found an oil leak, the bald tire still mounted, and all four tire pressure sensors dead. When we brought up the sensors, Bernardo shrugged it off and said the dealership "just doesn't replace things like tire sensors." We told them flat out: fix the oil leak and put a new tire on the front, or no deal. They agreed. We signed on a Saturday. They promised to deliver once it was handled. Monday's big update: Bernardo sent me a message saying they are going to send a DocuSign to collect my deposit. The deposit I had already paid on Saturday.... Tuesday: total silence. Wednesday I had to chase them down, and Bernardo told me "the oil leak has been taken care of." When I asked for the repair paperwork, he said he was off that day and would get back to me tomorrow. That didn't sit right with me, so I called the office myself. The sales rep admitted they "degreased the oil leak and found no leak after that." Let me be clear: washing an oil leak is not fixing an oil leak. That's a cover-up, not a repair. I asked for service. Transferred to nobody. Called back. Transferred to nobody. Asked for a manager. Nobody. I called ten times before a human being finally answered, and I still never got an honest answer about what was done to my van. Just that they were waiting on a tire before they'd ship it. Once I finally received the report from service, in their own words they acknowledged the leak but since it wasn't "even close to leaving a spot on the ground", they didn't think there was anything to fix. Thursday, Bernardo never called, I had to I call him. Then two hours of silence, so I called again. Now the story was they were waiting on the bank to finalize funding, five days after I signed. Basic paperwork they should have handled Monday. They finally shipped my van Friday at 6:30pm. Nearly a week after I signed. It showed up with a flat tire and two brand new dash warning lights that were not on during my test drive. And shocker... still completely covered in oil underneath. In the week since, I've spent $900 on a new tire (the one that "needed to be replaced soon" failed inspection), four new tire pressure sensors, and an alignment. The shop's paperwork showed the alignment was trashed when it rolled in. Nine hundred dollars out of my pocket for safety items on a vehicle I'd owned for days. Every one of those should have been handled before this van was ever sold to anyone. Also, they took my 2018 Traverse with 220k miles and listed it at $10k (gave me $3200 for it). It needs a new transmission among other things. I'm betting they didn't put one in. They're going to sell that ticking time bomb to the next person who walks through the door. This place doesn't sell safe, reliable vehicles. They sell problems, dodge your calls, and hope you don't notice until the paperwork is signed. Avoid them completely.

DO NOT BUY FROM THIS COMAPNY!! Bought a vehicle from them 5 months ago!! Having lots and lots of…read moreissues, called and was spoke to like I was stupid!! Come to find out I was sold a vehicle that had been wrecked!!

I bought a 2010 dodge journey from west main auto sales. In less than a week the vehicle had…read moretransmission problems. The driver side seat does not work and they lied to me and said it was fixed. I asked to sell the car back and the owner said "No!" I would not recommend buying a car from there. I paid $4800.00 for the vehicle. Craig metcer