Good experience. Got help with my gift card and had a good c tea. I did not have food. Service was fast

We liked our drinks, ok. But the kiosk had what appeared to be 5 to 6 people inside. The music inside was very loud, the employees were busier chatting than helping, we requested a paper receipt at checkout. First, the gentleman handed us one drink. Said have a good day, then tried to walk off, my wife asked for our second drink and the receipt. He just tried grabbing a receipt, said for "another name" my wife said no. Then she got her drink, and he didn't yet ask our name just tried to grab another receipt. Wrong again. So, he finally asked our name and we were handed our receipt. We've been to several Gravity Coffee sites; this was the first time we came to this one. We won't return. This was Station OT1 on Pacific Hwy read more

Service was not great today, different girl this morning. Not very polite or friendly at all, first time not tipping at all. The regulars that I usually see in the morning weren't there today. I ask for a mermaid lite ice yet she fill it with mostly ice so disappoint read more

The baristas and the person outside taking the orders definitely should've been more specific on mentioning the drinks that are free on customer appreciation, even thought I asked about it before even ordering and still did not bothering mentioning. Also, drinks weren't even that good considering I paid for others that weren't free. Horrible service read more

Ordered white coffee, got regular. Also ordered a sugar free white chocolate mocha, and it was so clumpy couldn't drink it.

The staff is always friendly and they are always efficient and quick with getting my drinks to me! This is one of my favorite stops when I'm in town! read more

These employees are always so nice. Very engaging and make your Drink perfect everything.

I love the energy drinks but sometimes they go overboard on the ice which is ridiculous considering the cost.

With a place like this, who needs Starbucks up the hill? I do! And here's why: I ordered a 24 oz non fat latte and a poppyseed lemon muffin top. My bill was about $10 The only good thing I can say about my experience was that the service was pleasant. What was delivered was awful. Instead of the lemon poppyseed they gave me a chocolate chip that was cold. I mean COLD as in refrigerated. Who wants refrigerated baked goods, still wrapped in factory plastic? Not I. It was a processed food tasting nasty piece of inedible ick. Three dollars wasted. And that was the highlight. The coffee was lukewarm and had a funky taste like the milk was bad or maybe that it was soy. Truly awful. I tossed it. Another $5+ wasted. Save your money. This place is just awful. read more

Horrible customer service. I got in line at the drive through at 7:50pm and there was multiple cars in front of me, they were taking their sweet time to get through the cars and when I came up to the window they said it's already 8:02pm and they won't take my order. I was so upset because I got there before 8 and they made everyone drinks and then said I came too late. It would take 30 seconds to make my drink. I went out of my way to come to this place and they didn't even take my order. Very disappointing. read more

So excited to have a local Gravity! It's a little weird that it's right next to a Starbucks and it is tucked away just a bit. Super nice baristas, yummy drinks! They have their own brand of energy drinks with multiple flavors that are much better tasting and healthier than Rockstar or Redbull used at other coffee shops. If you have a furry friend with you they also have puppichinos. Great coffee and coffee alternatives...including kids drinks. Check out their secret menu....but...shhhhh its a secret! read more

Gravity Coffee - Gravity coffee! - Coffee & Tea Near Me - Tacoma, Washington

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Love Gravity coffee! Sooo much better than Starbucks. Always good drinks and good service. Thank you Gracie. :)

Madi & Chloe did great!! Chloe recommended the fusion tea & it was good...We love this gravity!! read more

Gravity Coffee - Sunrise fusion tea - Coffee & Tea Near Me - Tacoma, Washington

I drive past this place everyday and I finally decided to give it a try, and I will no be returning. The coffee was not very good and the young lady working handles my order with horrible customer service. read more

Parkland location never disappoints I go here every morning for my drink, diet purple drink with zero base and coconut milk topper if you have tried it you should lol. Annabelle and Abby are awesome they have great customer service and always greet me with a smile. They know my drink too so that's a plus. They are always promoting the specials right now they have if you add $ to a gift card they match it 100%. I just added $50 got a $100. read more

Best energy drink around! I love the Super Nova. Thank you to these ladies for hooking me up this afternoon after a series of unfortunate events. Lol. Forgetful in Parkland read more

Thee best coffee I had while in town! We absolutely loved the quality of coffee flavor and service, we will definitely return whenever we visit this state. We ordered Chai Tea latte with extra chai and oat milk and I ordered an iced mocha and vanilla latte. Loved, loved every drop! read more

Very welcoming, and super efficient staff. Ordered a hot chocolate and an oat milk latte, both delicious. Building has an excellent look, and the most efficient drive thru ever! read more

The baristas are always nice and friendly, they even sometimes make sure you'll like your drink otherwise they will remake for you. Coffee is good, energy drinks are great too. Give it a try. Worth it. read more

My go-to coffee stand! Love the girls & love the product! I stopped by this last weekend, ordered my usual, and was in & out quickly despite what looks like a "long line".... Thanks ladies & thank you GC! read more

I avoided Gravity for awhile knowing how fast new chains come and go. But I am sooooo glad they stuck around. After seeing a few new ones, parkland included, I decided to try. Tay helps me most regularly and her friendly face starts my day off right - and that's before I even get a taste of whatever delectable treat she concocts for me. Try Gravity out. Immediately. read more

My go to coffee stand! Thank you to all the Gravity girls at this location that are so welcoming and always have big smiles on their face! A lot of time I order surprise drinks and they NEVER disappoint. You can tell the management really knows what they are doing when it comes to their team and making it an unforgettable place. Taylor and Maddy are always my go to girls in the morning, you are the BEST! Thanks again! read more

Great place to get coffee! We don't go anywhere else! All the girls are really knowledgeable and nice... Lena can make just about anything you are in the mood for! Can't recommend this place highly enough, thanks again! read more

What coffee stand doesn't care 20oz. Grande coffee cups?!? It's a given in the Northwest coffee capitol.

Had a long brown hair under the lid of my drink. They were apologetic and replaced my drink. Then my husband took his lid off to stir his around and found a blonde hair mixed in his drink. We're currently trying not to throw up. PLEASE wear hats, nets, pony tails etc ... something! read more

I don't know how, but every time I go to this location of Gravity they never get my drinks right. I think they need a better system than just memorizing what I said without writing it down. I ask for 24oz coffee with 2 shots, and I get the full 4. I ask for a energy (let them pick the flavor) but PLEASE no orange..I get orange and another flavor. I ask for a specific energy, and they just made something that wasn't near what I asked for. I will drive further to another Gravity location to get drinks. Their drinks are great don't get me wrong!! But if I'm paying what I am to get them, I just want them done correctly. I don't think that's a lot to ask for. read more

My favorite thing to do is come and order a literal surprise! Whether it be coffee, an energy drink, blended... whatever it is, it's always good!! read more

Overpriced and not personable at all. Typical chain that reminds me of a Big Foot Java. HIGHLY recommend WOLFE CLUB COFFEE that is less than one block over on the same side of the street is WAY better. They have been a part of the community for a very long time and their customer service and hospitality is unmatchable. read more

I'm so sad! I've loved the Parkland location since it opened, but it's just been terrible lately. All the girls I used to see are gone, and the new ones seem so incompetent. I've had to repeat and return my drinks because they were wrong the last 3 times, and the last two times my hot latte was barely luke warm. Besides just getting my order wrong,I had to say "whip on all" 3 times our last trip through, and none of our drinks, including my kids' hot chocolates, had any. And what in the hell is up with the prices lately!? I stopped on a work break and got a grande flavored mocha for me and a grande flavored hot chocolate for my coworker, and it came to almost $13! I thought the new girl must have charged me wrong, so I ordered rhe same a couple of days later and it was just as much. Just, no. I still have some money left on my gift card, but I if this keeps up I'm going to have to find a new favorite place! read more

I love the amazing service and friendly conversation i personally like the high voltage, solar flare and super nova. One time they did give me the wrong drink but once they realized there was no hesitation to fix there mistake. read more

Gravtity Coffee is amazing! Always greeted by the kindest and most helpful staff. Not to mention, the best coffee/teas/drinks around. No where else compares! Thanks Gravity! read more

Eh I had their chai latte, Reese's protein shake and a blended caramel coffee, I was not impressed