So I'm posting this review now that my car is safely no longer parked in this lot…read more Firstly, I will say that the lot itself is fine, as are 'most' attendants working there (not the case with the manager but more on him later). It's really SP+ management that deserves zero stars. I have three stories to share that have happened in the last year and 4 months. First story. Let me explain what happened at the beginning of last year. As you can see in the pictures below ... they CRUSHED my paddle board carrier into the sun roof of my car. Yes .. crunched, smashed, squeezed!! You see that's what happens when you put an SUV on to a lift and then raise it right into pipes just below the ceiling of the garage. Ugh. They knew it happened, but no one bothered to call me when it did. Nope. Instead when we arrived at the lot on weekend to pick up the car, the attendant on staff that day just let us walk right up to the car to be completely surprised. It's not on him to call. He wasn't involved, but who the heck is the manager at this place?? Why didn't HE call me when it happened? Now they did take 100% responsibility, since it was their 'new' night guy, who 'wasn't used to working in lots' I was told who did it (and apparently wasn't trained well either??). Clearly it wasn't me! However, their mistake then made me take on several back and forth trips between the getting a valuator to price the damage, driving out to multiple body shops for quotes as per SP+'s requirements, then finally getting it fixed ... this took MONTHS. They damage my car and I need to use my time to get it priced and fixed - seems fair. NOT! Story #2. At the end of last year, my windshield had to be fixed and the company was coming directly to this lot to do it. Out of courtesy, even though we told a couple attendants about the visit already in the week prior, I called the morning of the appointment to remind them and also give them the exact time window the company had just given me as to when the tech would arrive. The manager at the lot proceeded to yell at me on the phone - actually, he was complaining while yelling - for 5 straight mins. "The lot was too full and they were too busy to have someone come in to fix a windshield." Well, that's not helpful on the day of the appt. when no one until that point had said it would be an issue. No solutions offered and he ever did say 'no it can't be done'. He just yelled. Incredibly unprofessional. I did complain to head office here in NYC and received a call back after about a week. Shout out to Jayna. She was super pleasant, did all the right 'calm the customer and empathize with them position' comments. It worked. I calmed down. I knew the way she was handling me was also over the top .. I mean she even talked about 'wanting to personally get to know their clients and would love to come meet me' .. yada, yada, yada. It boarded on disingenuous, but it was fine. I calmed down. On that call I also mentioned the roof smashing incident and she claimed to have 'nooo idea'. Side note SP+-- keep better records on your account or maybe you do and Jayna should read them. Final story. So just about a year after the roof smashing which caused their insurance company to pay me over $7K in damages, they decided it would be a great idea to raise my monthly rate by 24%. Yup, 24% year over year - and well outside the price charged by two other lots on the same street much less generally! You see, my vehicle is what they call a 'storage' car since I only drive it on weekends and they did that price raise to all storage vehicles in that lot so "I really couldn't complain". Really? Did you smash all those vehicles into the ceiling of the garage as well? I did eventually reach Jayna who had NO idea who I was nor cared this time. Of course she also had no idea (again!) what they did to my car a year ago. That's just adding insult to injury. This company is a bunch of disingenuous jerks. Top of the list .. shout out to Jayna ;) I'm out & you should be too.

DON'T PARK HERE. They charged me twice for the same month…read moreand my access card keeps declining. No wonder why they keep getting bad reviews.

Took 45 monites to find my car and it had a dent on the drivers side. Management didn't care and…read morethe office phone didn't answer.

From the owner: Centerpark at 159 West 53rd Street offers sophisticated 24/7 parking in Midtown's vibrant cultural…read morecorridor. Our curated Daily Specials feature the $20 Early Bird Special (arrive before 10AM, depart by 7PM, exclusive to online bookings), the $25 Evening Special from 4PM to midnight (tailored for theatergoers and nightlife enthusiasts), efficient $18 1-Hour Parking with streamlined access, adaptable $30 4-Hour Parking (weekdays after 10AM, all weekend hours), and substantial $40 10-Hour Special rates for day-long visits. Extended stay options include our signature $50 24-Hour Pass with complete round-the-clock access, the strategic $50 2-15 Day Storage Pass for planned absences, and our premier $499 30-Day Pass with unlimited entry and exit capabilities. Dedicated patrons appreciate our $5,988 Annual Pass with locked-in rates guaranteed for 12 full months. Enjoy attentive valet service and advanced EV charging stations ($10/4 hours, $20/24 hours, $100/monthly unlimited) for an elevated parking experience. Strategically positioned near Rockefeller Center, Carnegie Hall, Gershwin Theatre, Radio City Music Hall, Broadway Theatre, and The Museum of Modern Art, we provide secure, convenient parking in New York's entertainment epicenter. Reserve your space online today.

I parked at Center Park this morning and had an unpleasant encounter with the attendant Mohammed…read more When asked the price for 2 hours he responded condescendingly, "you didn't see it at the entrance?". It was a very rude response and made me feel uneasy about leaving my car there. Also, he told me a price that wasn't even on their sign. Upon arrival, I asked for the total again before paying, and he just pointed to the computer screen half-assed. If he doesn't like his job, he should work elsewhere because I was just asking to take out the exact change. We then got into an argument about him not using his words and I explained that if I'm asking, it's for a reason (I wasn't wearing my glasses). They need better customer service and Mohammed needs to get off his phone and get a better attitude. Lastly, he was sitting in a customer's car just hanging out when I arrived.

Customer beware. Standard Parking business practices are clearly unethical and customer…read moresatisfaction is clearly not a priority for its management. In a nutshell, don't park at any of the Standard Parking garage if you do not want to run the risks of getting your car dented or scratched, then having to deal with company employees (and management) that clearly have no appreciation for customer satisfaction. For those interested, detailed situation here below: In early January 2015, I left my car in pristine condition in the hands of one of the attendant at the SP garage in Manhattan Valley. I picked it up 3 days later, only to notice an important scratch/mark on the front bumper. Upon notification of the scratches, the parking attendant denied any wrongdoing, then attempted to claim that the scratches were there before I entered the garage by showing me a "damage report" ticket which had never been shown to me upon entering the garage. I immediately asked to speak with the Facility Manager (Chameika Thomas) in order to file a claim / incident report as I completely disagreed with the damage ticket which (i) had never been shown to me upon check-in and (ii) that could have easily been marked-up post-damage. The Facility Manager mentioned they would look at the surveillance cameras the following day, and that compensation would be provided by Standard Parking upon validation of the car's condition upon entrance. Then started a silence period of close to 2-3 weeks before hearing back from the company in the form of a simple one page letter stating that my claim had been denied. No explanation. Nothing. I escalated the issues internally (Claims Management - Neal Anderson, Hector Chevalier - VP Operations) in order to understand the company's basis for denying my claim and whether the company had actually checked the surveillance cameras. They mentioned they would initiate a second investigation. Again, 2 weeks passed by before receiving the very same letter denying my claim, with no basis/substantiation for denying it. I have asked multiple times along the process whether the surveillance cameras had been checked, but nobody cared to address this point despite being confirmed these would be checked. 2 months have passed since the incident and nobody within the firm seem to give importance to my claim anymore; I lost faith in the company's willingness to compensate for the damages they have caused to my car. There are hundreds of private garages in New York City, choose one carefully if you care about your car.

John F. Kennedy International Airport (JFK) is one of the busiest international gateways in the…read moreUnited States. It offers a wide global reach and airlines support. JFK is large and spread out, with multiple terminals connected by the AirTrain system. Moving between terminals can take time, so planning ahead is important for connections. The airport has a limited range of dining, shopping, and lounge options. Our terminal was dated yet sprinkled with modern pieces of artwork. Security and immigration was relatively easy and connecting was straightforward

Airport customer service is non-existent. JetBlue is a…read moreridiculous HOT MESS. They charge $5 for every bag at curbside check-in; and they got rid of the check-in counters inside, and force people to do their own check-in and bag tags via a kiosk..... then, without any guidance or signs or helpful customer service teams, you (as the paying customer) have to find a baggage handler who can double-check your "check-in luggage" and scan your boarding passes and your ids and then weigh your bags and finally push them through the belt. It's a f*cking hot mess. People all over the place, getting frustrated, not knowing which way to go; not knowing who to ask; not knowing how to proceed. WHY NOT JUST HAVE A NORMAL CHECK-IN COUNTER/line and stop the madness!?! :( It's no wonder all the JetBlue customer service team are GROUCHY AF and all of them act like they HATE their lives. Zero smiles, zero customer service and no care whatsoever. The JetBlue I knew and loved is LONG GONE...... this process SUCKS. And after wasting almost an hour just to check-in our luggage (yes, the lines were that SLOW) --the so-called "PRIORITY LANE" takes another hour just to go through TSA check. JFK/Jetblue should DO BETTER!! BE BETTER!! We're all paying you top dollar for your so-called "excellent customer service" --WHERE DID IT GO?!? The only reason we put 2 stars is because the TSA agent was funny and tried to be positive......a big thank you to him. And another star for our flight attendant who was super friendly and polite. She was the ONLY ONE (out of 4 FAs)who smiled and kept people on the positive vibes. The other flight attendants and "customer service" agents were just grumpy AF and had perpetual frowns on their faces. JFK / JETBLUE = FAIL

You paid $4 million for 2 garages on West 58 Street. Both are…read morezoned as garages. Yet, you house counterfeit illegal peddler goods and illegal pedcabs. You risk the safety of those who park vehicles daily. I was almost hit by one of these stands as it came down the ramp.

From the owner: Welcome to Centerpark's West 58th Street Garage - your trustworthy, secure, and handy parking…read moresolution in New York, NY. Our facility at 58 West 58th Street delivers unmatched convenience and safety, ensuring a smooth parking experience. Perfectly located in the heart of Manhattan, we are steps away from local attractions including the iconic Central Park and the prestigious Carnegie Hall. Whether you're visiting, working, shopping, or just discovering the dynamic charm of New York City, trust in Centerpark's West 58th Street Garage for secure, easy parking in this vibrant metropolis.

He's a great guy. Arrived early on very very short notice. Was very helpful and quick with his…read morework and was kind enough to help out and provide advice to me. I've worked with many electricians, but now I won't work with anyone else.

Very unprofessional, I paid almost 7k for a PLP meter for my home and when I asked for a receipt…read morethey were charging me $500 more. As a customer I have my right to have a receipt for a Service I paid in full. I found it so ridiculous and very unprofessional. Do not hire this company at all and if you do ask for your receipt in advance so they dont try to rob you like they did with me. I been asking for my receipt for a week now and they are just ignoring me.

Wait too long for pedicabs to use the car elevator. Dented my car. Refused to deal with it.read more