This is same review I left on Google, but overall takeaway, Mike is my new go to mechanic for…read morerepairs and maintenance. All I can say is wow! Mike gave the best price for front and rear brakes and rotors, and came to me to do the job!!! Mike is very easy going to work with, and made sure I was satisfied. Definitely will be using Honest Auto for repairs and maintenance going forward.

He is a mobile service and he comes to you! You don't have…read moreto leave it at the repair shop and find a way home. In about 90 minutes he fixed a problem that my other place didn't do in a week. Thanks Mike!

Amazing interaction from the start. Ana had introduced me to Jason. Let me tell you from beginning…read moreto end they answered questions I didn't even have and made sure I felt comfortable. They are not like most dealerships sales driven more customer service oriented and they are close to a Wawa so that's a plus.

I would give zero stars if possible!!! Never go to their service! They take your car and lie about…read morehow long and then never call you back!

I had a great experience with Mr Steve from Gibraltar Auto repair. He worked on my car and I…read morereally appreciated the quality of work they did in my Honda truck muffler. He's very honest straight forward. I really recommend Gibraltar auto repair Thank you very much!!!

This place is AWESOME!!!! Would highly recommend to anyone…read morewho looking for a knowledgeable, experienced and trustworthy mechanic.

Absolutely incredible! I had my car towed in on a Friday and had it back Monday for fuel line work…read more Other shops in the area were quoting up to a week for the same job, that they got finished over a weekend. This is your one stop for a mechanic. A+++

Steve is an excellent mechanic whose extremely honest about his work. Brought my '03 Volkswagen GTI…read morein after I had my car damaged by a previous shop who did sloppy work. Steve checked everything over and redid what had to be done neatly and correctly, and kept the prices fair. He also understands Volkswagens which, if you're a Volkswagen owner, know its super important to have someone who understands how to work on them. They run by appointment only so make sure you call in advance! Their whole team is extremely friendly, polite and professional. They are located in the same lot as Crestwood liquor store, but don't let their location deter you because they are definitely one of the cleaner shops in the area.

We were in the market for a new Luxury SUV and after many stops to other dealerships we decided to…read morego with Open Road Acura of EB. We had many other quotes on the same vehicle we were considering. However, Open Road Acura had one of the lowest pricing available. I did my due diligence going around trying to find the best price and trade in for my old vehicle. I actually went to about 5 other Acura dealerships to shop and compare. I was very close on making a deal at another Acura dealership, but decide to give Open Road Acura a chance for our business. After reading many online reviews from yelp and others. I decided to ask for our salesman Raymond Lee. I bought many cars in my lifetime both new and used cars. I could say that in my past experience that other salesman were pushy, rude, arrogant, argumentative, and overall not easy to deal with. Guess what? Raymond is the opposite of those typical stereotypes. Ray was one of the best car salesman's I've ever dealt with EVER. He is friendly, attentive, professional, and makes sure you are completely satisfied with the purchase before you leave the dealership. On a personal note, I just found out that he owns more vehicles than I did. I have owned about 24 cars up to date and a car enthusiast so we both definitely relate. We were just taking about other cars in the market so it was a causal conversation and did not feel like a sales pitch. Overall, I definitely recommend Open Road Acura of EB and Ray Lee for your next new or used car purchase. He is a wonderful person to work with and I was glad I was able to work with him. He made us feel it was a no pressure environment when we were negotiating. Both him and his sales manager made us feel confident that they were giving us the best deal and trade in value that we decided to purchase from Open Road Acura. At the end of the day, we came home with a brand new 21 Acura RDX Aspec with color combo we wanted. If you are in the market go see Raymond Lee and the people at Open Road Acura of EB. I don't give out 5 stars ratings often at car dealerships, but they deserve 5 stars for Ray and Open Road during our transaction.

I'm extremely disappointed with the service department. After spending over $4,000 on repairs, my…read morecar still pulls to the right. They performed an alignment not once, not twice, but three separate times -- and the issue remains unresolved. At this point, it feels like guesswork instead of professional diagnostics. An alignment should not need to be redone three times without correcting the problem. For the amount of money I paid, I expected competent work and a properly functioning vehicle. Very frustrating experience, and I cannot recommend this service department based on the lack of resolution and quality control.

Dave offers excellent and honest service at a great price! Offers everything from troubleshooting/…read morerepair, alignments and inspections!

T and Z provides great service at fair prices. I think they even washed my car before giving it…read moreback, that's that kind of pride in their work and quality they provide. I can't say how happy I am to have found an honest go-to mechanic Great work Dave, keep it up and don't go anywhere!

When you book an appointment on their website, they triple book a time slot. Does that make any…read moresense? If this mechanic was an airline, it would be Spirit Airlines. The reason I gave an extra star is because there is coffee and wifi.

I purchased a new battery to have installed along with my 4 new tires. Long story short they never…read moreinstalled my battery. Went to start my car on this freezing day and my car wouldn't turn over. Looked at my battery and seen it was the same old battery in my car. Hopefully they completed the oil change I asked for, at this point I'm not too sure! The amount of money they charge for service, missing a battery replacement that was paid for is unacceptable.

I had a ac issue on my wife's jeep, stop working, I dropped of to Sergio on a last minute…read moreappointment, he managed to get fix and out at a certain time Gave me a great price and recommended some other maintenance, My wife was happy to have ac working. If there were a 10 star rating they will get 11 I bring all my mine and families cars here

I'm not sure what to make of it but Unlimited auto told me I needed to replace my washer fluid tank…read moreand my ac compressor when I told them about the washer fluid leak and about the ac not blowing cold anymore. I asked if maybe it just needed more freon. They told me no I need a new compressor. Luckily I went to another mechanic for a 2nd opinion and it turns out all I needed was freon for the ac and an $18 replacement pump for the washer fluid. Had to take off a star for that.

A fantastic experience at this dealership!! Stephanie and Lexi made this an effortless transaction…read more They were so kind and patient!! I will definitely be recommending this dealership.

I had a truly awful experience at Open Road Mazda, and I'm honestly still shocked by how poorly…read morethings went. This was my first time visiting a dealership, so I waited to write this review until I had something else to compare it to, and I'm glad I did because this place sets a really low bar. On July 30th, my husband and I went to look at and possibly purchase a used Mazda CX5. From the moment we walked in, the dealership gave off a weird vibe. We were the only ones in the showroom so all the employees were just standing around doing nothing. Neville (or Nabeel?) approached us and immediately asked, "Are you paying cash or financing?" to which we replied that we weren't sure yet. From there, he seemed pretty uninterested in us, and we could tell he was bored. Every time we asked a question or tried to move forward, he'd walk away and leave us hanging for long stretches of time sometimes 10 minutes or more. It was so slow moving and made the whole process frustrating. When we finally got to the test drive, things didn't improve. Neville had me sit in the back while my husband sat up front. The test drive was the shortest route possible, and Neville didn't share any details about the car. I had to ask for basic information, and he didn't even know the answers. He honestly seemed like he couldn't care less about us or our interest in buying a car. After hours of being there, we finally got to discussing pricing. This is where things got pretty ridiculous. Neville started off by saying, "The reason I keep asking if you're paying cash or financing is because there's over a thousand dollars added if you pay cash." Apparently, they charge an extra fee for paying cash because the dealership "loses money that way." He then proceeded to give us a print out with all the different fees that took the price of the car from the advertised price to over $5000 higher. The total price he gave us included the about $1500 fee for paying cash, over $2000 for the "certified Mazda label" (which is advertised as already included in the car's price), a $999 "doc fee" (which he said was for things like "keeping the lights on and buying coffee"), and an additional registration fee. All these added fees were completely unreasonable. Then came the real kicker, our trade-in. According to Kelly Blue Book, our car was valued at about ten times more than what Neville offered us. He valued our 2014 car with no issues at a shockingly low $390. That's literally one-tenth of the KBB value for a car in good condition. It felt like a bad joke. By the end of the day, the total price for the car was about $5,000 more than what was listed online and that was including our trade-in. It was beyond absurd. Having now been to another dealership I know that this is not normal at all and can be completely avoided. I would never recommend this dealership to anyone. The lack of professionalism, transparency, and respect for customers was overwhelming. Save yourself the trouble and go elsewhere.