Cancel

Open app

Search

Gravity Auto Duluth

2.5 (47 reviews)
Open 9:00 am - 8:00 pm

Gravity Auto Duluth Photos

You might also consider

Recommended Reviews - Gravity Auto Duluth

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 month ago

Helpful 1
Thanks 1
Love this 0
Oh no 0

4 months ago

Helpful 2
Thanks 1
Love this 1
Oh no 0

6 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of S. M.
0
42
1

6 months ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

6 months ago

Had pleasure working with Muhammed. He made me the transaction an easy and fast experience.

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Aj and Moe were so helpful. They were so much kinder then anyone else at any other car shop! The best experience . Highly recommended!!

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

I highly recommend this dealership. The service was good. Sam is professional, experienced and dedicated.

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 months ago

Helpful 1
Thanks 1
Love this 0
Oh no 0

2 years ago

0 star rating. They have no ethics at this dealership!!! They refused to refund a deposit!!! Spoke with G.M. Sam.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

8 years ago

Helpful 2
Thanks 1
Love this 0
Oh no 0

8 years ago

Helpful 5
Thanks 1
Love this 0
Oh no 2

8 years ago

Helpful 3
Thanks 1
Love this 0
Oh no 0
Photo of Adam P.
16
18
16

9 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0
Photo of EA W.
157
2
0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

13 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

8 years ago

I had a great experience with Dondre. He takes great care of how your concerns about any vehicle. If you go to gravity auto ask for Dondre.

Helpful 0
Thanks 0
Love this 1
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of N B.
0
1
0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 1 of 2

Gravity Auto Duluth Reviews in Other Languages

Ask the Community - Gravity Auto Duluth

Review Highlights - Gravity Auto Duluth

as soon as we pulled up Benny welcomed us very respectful and professional.

Mentioned in 3 reviews

Read more highlights

You might also consider

Verify this business for free

People searched for Car Dealers 2,657 times last month within 15 miles of this business.

Verify this business

Atlanta Best Autos

Atlanta Best Autos

(5 reviews)

My process was quick and easy. Mateo sold me my car and Jesus helped with the financing. I had been…read moreto other places before, and I did not enjoy the experience. I called Mateo before arriving and he was not pushy, which I appreciated. He was very easy to work with and so was Jesus. If I need to, will purchase from again. Thank you

I was going to buy an Accord from them online. Everything was approved, they had sent me a video…read moreand photos of the car and it was exactly what I wanted! I asked KEVIN one very important question: has the car ever been SMOKED IN? He says "oh, noooo!" Was his response and I trusted him, BIG MISTAKE! So I had my brother who had just had knee surgery to go check out the car before I drive from Memphis to get it. My brother gets there and immediately knows it reeked of smoke even though they had tried to get it cleaned up and get the smell out. Then when I told them how disappointed I was with their lack of business ethics, that they would lie for the sake of one car sale, he tries to tell me my brother was wrong. That they had been burning incense in the car to get it ready for me! Ha! That was the most ridiculous lie I'd ever heard! At that point, he should have just been honest but nope. Sticking to his story. If he was lying about that, what else would he lie about?? (and the rest of the staff bc I talked to several people there, not just him)! LET THE BUYER BEWARE!! THESE ARE NOT HONEST PEOPLE TO BUY FROM!! RUN AWAY!!

Atlanta Direct Auto - Congratulations! On behalf of everyone at Atlanta Direct Auto.

Atlanta Direct Auto

(46 reviews)

I had a great experience. The staff were friendly and professional.they didn't waste my time and…read moremoney.

I attempted to purchase a 2018 Audi S5 from them in February 2026. I was buying from out of state…read more The vehicle was advertised for $19,780 across multiple online automotive platforms. Prior to authorizing a down payment, I confirmed with dealership staff that the total purchase price would equal the advertised price. After I provided written authorization for a refundable deposit contingent upon an independent inspection, the dealership introduced additional mandatory dealer-imposed fees totaling $1,245, including documentation, administrative, and reconditioning charges. These fees were not disclosed in the advertised price and were required in order to complete the transaction. Imagine, the dealership was trying to add on charges after the fact from them cleaning the car to sell! When I objected and requested that the dealership honor the advertised price inclusive of mandatory dealer fees, communication ceased on their end, not returning my messages. The vehicle was temporarily listed as pending and later relisted at a higher price on their site. Although no funds were processed, this conduct raises concerns regarding advertised price transparency and disclosure of mandatory dealer charges in direct violation of Georgia anti bait-and-switch laws. *UPDATE AFTER COMPANY RESPONSE*: As clearly admitted by the company, they completely agree with my entire review. Their made up bait-and-switch fees (such as attempting to add on a charge for cleaning the car) were told to me AFTER I had asked them for the total and provided written authorization (per their instructions) for a charge to my credit card based on that total, out-the-door price. Attempting to keep this original review brief, I left off many details. But here is another point which others should know: since I was buying from out of state, I wanted a dealer pre-inspection (of which I was going to pay from out of my own pocket). The salesman kept trying to get me to not send it to the local Audi dealer, but a CarX down the street. That raised more red flags.

Rick Hendrick Chevrolet Atlanta

Rick Hendrick Chevrolet Atlanta

(392 reviews)

I originally had a pretty frustrating experience related to an ongoing issue with my truck, and I…read morewasn't expecting much when I reached out, but I have to give credit where it's due. This dealership completely turned things around, not only mending my relationship with them but GM as well. After I spoke with them, they took the situation seriously and worked with me to get it checked out. From there, the level of effort really stood out. Huge thanks to Micheal Brislin in particular. He went up to bat for me with GM and kept pushing for a better outcome instead of settling for the first answer. He also kept me updated along the way and made sure I understood what was going on at each step. In the end, they stepped up and made things right, and that completely changed my impression. Situations like this don't always go perfectly, but how a team responds makes all the difference, and in my case, they handled it the right way. I appreciate the effort and would definitely consider coming back because of it.

This review reflects my family's direct experience and documented interactions…read more My sister purchased a used truck from Rick Hendrick Chevrolet in Duluth less than two months ago. Since then, the vehicle has been returned to their service department three times for serious issues, including electrical problems that have made it unsafe to drive. At the time of sale, the dealership provided inspection documentation indicating that key items had been checked and approved. After purchase, it was discovered that the vehicle contains aftermarket components that were not disclosed and have been identified as contributing to the ongoing problems. This creates a clear discrepancy between what was documented and the actual condition of the truck. During financing, the representative stated the truck would be "certified" and strongly encouraged purchasing an upgraded warranty, specifically referencing electrical components. Shortly after, those exact types of issues began occurring. When my sister first brought the vehicle in, she was told no problems could be found. Only after she provided video evidence did staff acknowledge the issue. Since then, the pattern has been consistent: repeated service visits, unresolved repairs, and inconsistent communication. The issue remains unfixed after three attempts. At one point, the dealership reported the vehicle as "repaired" but kept it for several additional days without clear explanation or follow-up, despite expectations communicated through a corporate representative. When my sister requested a diagnostic report detailing the work performed, she encountered resistance. In one call, a dealership representative became openly frustrated and raised their voice when she asked for documentation regarding her own vehicle. Attempts to resolve the situation through the manufacturer's corporate channel did not result in a meaningful outcome. While apologies were offered, there was no clear resolution. The only alternative presented required her to forfeit a substantial portion of her original investment and accept less favorable financial terms on another vehicle. The central issue is not a single repair. It is a pattern: discrepancies between inspection documentation and actual condition, initial dismissal of reported problems until proof was provided, repeated unsuccessful repair attempts, and a lack of transparent, solution-focused communication. If you are considering purchasing a used vehicle from this dealership, verify all inspection details independently, confirm what components are actually on the vehicle, and review warranty coverage carefully. Do not rely on verbal assurances. This experience has involved repeated safety concerns, extended time in service, and a significant loss of time, money, and trust.

Rick Case Hyundai Duluth

Rick Case Hyundai Duluth

(257 reviews)

I highly recommend Rick Case Duluth. As a first-time buyer, I was so nervous, but the team made the…read moreexperience smooth and comfortable from start to finish. Dimitri was the first person I spoke to over the phone. He patiently answered all my questions, helped schedule my test drive, and welcomed us warmly when we arrived. He set the tone for a very positive experience. Henry took us out on the test drive and was incredibly kind, calm, and reassuring. He explained everything clearly, made sure I felt comfortable, and never made me feel pressured. Both Dimitri and Henry were genuinely helpful and professional, and I'm really grateful for how they supported me through the process.

***Edited to add: 8 hours after pick up for the SECOND TIME AND THE SCREEN JUST STOPPED WORKING***…read more We dropped off my Genesis (still under warranty) bc the all wheel drive light came on. We did not receive a loaner. Communication was terrible, we would be told it would be ready the end of the week, then hear nothing, then be told the next day, then the next week, etc. Long story short, a part took a few weeks to arrive, then my car was "stuck on a broken lift but no one can come service the lift" and multiple other excuses we pulled out of the service department (there was little to no proactive communication). After almost 9 weeks we were able to make the 1+ hour drive to pick it up. The "promised" wash and wax (for the inconvenience) was not done...and ten minutes into the trip home the dash display went out. Turned around only to be told we would have to bring it back the next week. I know car dealerships are notoriously awful but this takes the cake. I would drive twice to distance to avoid dealing with these folks. It's a shame too - I love the vehicle, but the idea that Genesis (at this location at least) is a "luxury" brand is a joke.

EchoPark Automotive - Duluth

EchoPark Automotive - Duluth

(60 reviews)

Recently had a great experience here with Lens. Never felt pushy, or persuaded and he was there to…read morehelp in any way along the way. A phone call away for any questions we had. The space itself is huge and was actually an old Fry's building which makes sense when you pull up. Plenty of guest parking available directly in front of the entrance. Inside there is tons of seating spread out throughout, along with a little kitchenette with complimentary waters and coffee available. TVs also, and some had kids channels on to keep the littles entertained for a bit. Everything felt clean, organized, and the whole process was fairly smooth. Thank you Echo Park!

The first time we went to Echo Park to test drive a car, the process was pretty quick and smooth…read more We ended up not buying that car. Fast forward a few months and we recently went back to Echo Park. Set up an appointment online for between 7 and 8. Got to Echo at around 7:30 and were told to sit in the waiting area. There were a lot of other people also waiting. My husband and I sat there until around 8:45, watching as employees looked frazzled and like no one had any clue what was going on. I finally went up to the desk to ask how much longer? Guy at the desk says they tried to call me multiple times on my phone (why? I'm sitting just a few feet away) which was a lie, I had no missed calls. I'm then told someone will be there right away. We wait for another 15ish mins and then leave. While I do appreciate Amber following up by text and answering my questions, Duluth is a long trek for us to go test drive a car only to sit around with no updates, no "we're busy, we'll be with you soon," nothing. Seems like this location has a management problem and maybe needs to hire more employees? Once we got the details about the car we were interested in, including an out the door price, it wasn't such a great deal after all. I'll be shopping elsewhere for my next car and cannot in good faith recommend shopping at Echo Park.

Gravity Auto Duluth - car_dealers - Updated May 2026

Loading...
Loading...
Loading...