Haiku for Medallion…read more Jeweler knows his stuff unconcerned bout making bank I leave with a smile

I had the best experience at this shop !! I had multiple sterling items that needed to be repaired…read moreand the jewelers here exceeded my expectations. I had a bit of a time constraint and they were so kind to get the pieces back to me in such a timely manner ! I will definitely be coming back if I need anything else repaired, and would recommend to everyone else as well.

A bracelet of mine was too long and needed shortening. It was an affordable adjustment with a quick…read moreturnaround. The staff were knowledgable, attentive and very kind. I'm so excited to be able to wear my bracelet again! A lovely experience all around!

Had wonderful experiences with this group over years as a high end jewelry saleswoman. Recommend…read morethem highly! Their work is incredible!

My mom and I had an appointment today with Hailey for permanent jewelry and we had a great…read moreexperience! She was so sweet and extremely careful and meticulous throughout the process. We had a wonderful time and would definitely recommend this place to anyone!

Cute! Lovely small business with kind staff. Unique jewelry pieces and a lot of scarves, belts,…read morecards, clothes, and more to choose from. Great and unique gift options for anyone! I got a smoky quartz crystal for my friend and the wrapped it up for me too

I recently sold a small amount of gold at Lake Oswego Jewelers. I did my research and chose them…read morebecause of their extremely high ratings and what customers wrote about their experiences. I can tell you all those people were right. Tiah, Travis and Megan deliver exceptional, excellent customer service. They treated me as if I were buying a $32,000 diamond ring. They clearly explained how they got to the final price for my gold. It was an excellent and very good price. I encourage anyone who wishes to sell gold to go see them. I browsed their beautiful store. If you are looking for beautiful jewelry you need not go anywhere but Lake Oswego Jewelers - family owned and staffed.

Watch band adjustment done in under 10 minutes perfect adjustment very friendly staff and calm…read moreenvironment

I came for a permanent bracelet and was so happy with my experience. Kali was so friendly and…read morehelpful with me making my decision. She didn't rush me and helped me try on different options. Her personality was so bubbly and I definitely would recommend this store to anyone. They had a great selection of chains to choose from whether you're a gold or silver girly plus the cutest charms! It was a bit pricey, but I think worth it! I've had my bracelet for 8 months and it still looks brand new.

Stopped in while visiting Portland and had a great experience- the shop staff were so kind as to…read morehelp me swap out my jewelry. They have a decent sized selection of reasonably priced threadless jewelry that is still high quality and they actually include backs which my piercing studio here does not. I was super impressed and they worked with me to take the best advantage of their sale. Loved some of their non earring options as well. Overall a sweet little shop that I will keep in mind for future trips to Portland!

Kevin and co guided us through the process of getting our wedding rings with a lot of care and…read morepatience. I really had no idea what I wanted before I came in and I'm extremely happy with where I ended up. You absolutely get what you pay for so don't be shy.

Mark! Thank you so much!…read more I wanted an intimidate setting for purchasing a ring for my now fiancé. Mark set a beautiful tone for our journey. He is very patient and welcomes feedback. My fiance was able to select a beautiful ring set here! We couldn't be happier!!! This is truly a place for everyone. We did not feel out of place, and we were honored with our goals in mind. Thank you again to the Kassab in Lake Oswego!

Vent fixed a beloved ring for me that I worried could not be fixed! I am so happy and so pleased…read more Thank you! Will use again!

I was visiting Portland for a few days and came here hoping to get some nice quality jewelry as a…read morememory of the trip. I found a beautiful necklace with a small ruby on it, though the chain didn't compliment my current necklace. The owner (such a sweetheart), showed me a huge variety of other silver chains and in shorter lengths, and then put the ruby onto the chain she helped me pick out. I also got a simple pair of silver hoops that are amazing quality. Such amazing keepsakes and I'd definitely come here once more if I ever visit that side of Portland again.

Eric and Constance have helped us both times we visited and each experience was supportive without…read moreany pressure or convincing. They asked us the best questions and provided much needed tips and education about the jewelry and rings we loved or were interested in. Both were extremely knowledgeable and they valued our goals and price range. The gallery is gorgeous and they took such great care of us and seemed to know our needs before we did! Would recommend to anyone trying to find their ethically sourced dream ring!!

Update: BE honored the return policy and allowed us to return the ring. The refund has hit our…read moreCC, so I am adjusting the review. As I said below, the experience purchasing was nice and the ring we kept is lovely. I'm only doing 4/5 because we tried all the "normal" pathways to resolve the issue, and I shouldn't have to resort to a review campaign to get good customer service for high-end jewelry. Buyer beware! We bought a wedding set at Brilliant Earth in September. In the course of purchasing it, I confirmed their return policy twice (once at the beginning and end of the purchase). The return policy was the ENTIRE reason I pulled the trigger and the purchase was made by the salesperson. This involved two "modifications" including a resize and a switch to 14K gold. AS IT TURNS OUT, this nullifies the return policy. Not only did the sales person NOT warn us of this, they didn't correct us at the end of the purchase when I confirmed the return policy, and the re-size was the salesperson's idea! As it turns out, I love the engagement ring, but I want to return the band and BE is giving us a total run-around. BE MORE TRANSPARENT. Their rings are lovely, the experience was nice in store, but their customer service is terrible. Now I regret the purchase of the ring care because I'm certain they will try to get out of that too.

Professional, precise, patient & budget conscious…read more The people at Kassab Jewelers are awesome! I really wanted to create a unique custom piece and had been searching around for a jeweler who could provide the right experience. Step 1: While visiting Kassab's I met Cody. I was looking for a very specific marquise stone. I shared my goals with Cody and within a week he had 3 diamonds (all were exactly what I wanted) for me to review. All three were the exact quality, size and price ranges we had discussed I was looking for (all fell on the low end of my budget - thanks Cody!) Step 2: I chose the diamond that day and began designing the custom piece with Danny Kassab, their in-house 3D modeler and designer. I shared my general ideas with Danny and Cody and they were able to make it come to life. One of the best parts about this experience was getting updated renderings of the ring, reviewing them and making small changes in the model to ensure we created the perfect ring. After a few revisions (shout out to Danny and Cody for your patience) we were able to create our perfect engagement ring. I would highly recommend going to Kassab's ESPECIALLY if you want a custom piece (in literally any price range). The modeling and customizing can be done with any size diamond and although customization may sound expensive, it is very budget friendly and you end up with a completely custom piece! Thank you so much to everyone on the team at Kassab's for helping us create our perfect forever ring! You're all awesome!

We had bought our engagement ring here about 6 years ago and recently the band broke. I called…read moreKassab to see if anything could be done, I live in San Francisco, and spoke with Danny, who said he would take care of it. I mailed the ring and it came back better than I expected. Danny was amazing to work with and he was so helpful and communicative on every step along the way. We will definitely be coming back for future purchases and upgrades! It's worth the trip.

I love this place. It's lovely. The people that work there are lovely. Their jewelry is lovely. I…read morehaven't bought anything from them...yet. I have all sorts of pretty sparkly things tumbling around in my head. I took a snap of this gorgeous bracelet that had a bit of a faulty closure. It was purchased for Pride 2023, but the clasp needed some love. The were wonderful. They oohed and aaahed for a moment which made me feel good, then they took straight to the back and fixed It. They brought it back and said "yep, it was loose." I asked how much and they said no charge. I was wowed. This amazing shop fixed my bracelet, that I didn't even buy from them for free.. This is how you lure people back in to buy your beautiful jewelry. These folks are great. They always greet you with a smile and are always so helpful. I'm so glad they live so close to me. I'm working out what I can bring them as a custom job. 2023 - Review # 11

Stressful and disappointing experience. One of my best friends said she and her fiancé had a good…read moreexperience with Malka, so we made an appointment to shop for my engagement ring, my wedding band and my fiancé's wedding band. The woman who helped us barely spoke. She would hand us rings we pointed to. No consulting, no suggestions. The bands I liked were fairly simple and I noticed they were $1k more than another jeweler I had visited with almost the exact same look. I decided I'd get my two rings elsewhere. We saved $2,500 and ended up with even prettier rings. My fiancé really liked a mashup of two rings they had. Again, no consolation as he explained what he liked. The notes were written down. He asked many questions about weight, feel, etc. Our saleswoman couldn't answer any of it. No surprise, when we went to pick up his ring it was totally wrong. Wrong size, width, etc. We had to explain what we wanted (again) and waited another 4 weeks. We finally got the right band with very little time to spare to start over if he didn't like it the second time. Probably fine if you are buying straight from the case and have no questions. For anything custom or if you want service, SKIP.