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Beaverton, OR

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Royal Jewelry

4.7 (29 reviews)

Services - Royal Jewelry

Jewelry repair

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Gold bracelet

The best place to go for solid 21k gold. Family owned, lovely options. Great communication, very reliable. This is definitely the place to go in the great Portland area.

Wedding ring restored to original beauty including fixing a bent prong... within just a few hours.

Engagement and wedding band

We had a fantastic experience at Royal Jewelry. This will be the first place I go for any jewelry repairs. The jewelry on display was gorgeous. My engagement and wedding rings needed resizing, and I also had an inexpensive pendant with a lot of sentimental value that had lost its center stone. My engagement ring had originally come from a small jeweler in Illinois and had already been resized once by them. We took everything to Royal Jewelry. I wasn't sure if the pendant could be fixed. The owner looked at it and said he could add a new center stone. We left the jewelry on Friday afternoon, and it was ready for pickup by noon on Sunday. The owner discovered that my engagement ring had several microfractures due to the original jeweler improperly resizing it. He fixed the band, and now my engagement ring looks better than it ever has. Both rings fit perfectly, and I am so excited to be able to wear my pendant again. The cost was also more affordable than I expected.

14k gold pendant

They made a gold bezel to turn a shell we found on vacation into a pendant. Great work and price.

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9 months ago

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5 months ago

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2 months ago

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6 months ago

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4 months ago

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8 months ago

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5 months ago

They did a quick and reasonable repair on my daughter's gold necklace. Was $25 for a minor repair, easy to get to.

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9 months ago

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1 year ago

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7 months ago

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6 months ago

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2 years ago

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2 years ago

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11 months ago

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1 year ago

Amazing experience here! The family was so welcoming and sweet. Would definitely recommend!

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2 years ago

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3 years ago

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2 years ago

They did an excellent job resizing my ring. And quick!! One day!! They were super nice too. Will definitely use them again!

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2 years ago

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3 years ago

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2 years ago

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3 years ago

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2 years ago

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2 years ago

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3 years ago

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3 years ago

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2 years ago

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4 years ago

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3 years ago

Nice deal, he's my family's favorite, and he has all kinds of collections for kids and adults. I wish him success

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Review Highlights - Royal Jewelry

“Kind, patient, and meticulous, Arthur added gold and by hand, cut the pattern to enlarge the diameter of a gold bangle.”

Mentioned in 10 reviews

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My Jewelers - 1930s Art Deco Buren, manual wind.

My Jewelers

(40 reviews)

$

It seems they are much more experienced with jewelry repair than watch repair. I think it's a safe…read moreoption for simple quartz battery replacement or external watch cleaning and polishing I had some more involved watchmaker work done and was the results were so so. The lack of communication was a bigger concern than the quality of work performed. Don't be in a hurry. I like their pricing, honesty, and they are really nice people.

Extremely frustrating experience. I would not trust My Jeweler with my jewelry again…read more I brought in several pieces for relatively straightforward repairs--a bracelet spring, a broken prong on a ring, and a separate older ring that needed a new head soldered on so a new stone could be set. I was originally told a couple of weeks. Two months later, the work still wasn't completed. Even worse, he made a major mistake with the ring that only needed a broken prong repaired. He CUT OFF THE PRONGS because he claimed he "thought" that was the ring I wanted the new stone set in. I never told him that. In fact, when I originally showed him the ring, we specifically discussed the broken prong, and he even checked the existing diamond and showed me that it was not loose. There was absolutely no reason for me to ask him to remove the setting or replace that diamond. Rather than simply acknowledging that he had misunderstood or made a mistake, he repeatedly tried to tell me that this was what I had asked him to do. It was not. Another bizarre excuse involved his carbon-copy paperwork. He repeatedly claimed that I had taken his carbon copy. I NEVER took his carbon copy--not when I dropped off my jewelry and not when I finally picked everything up to take elsewhere. In fact, every time we discussed the paperwork, he had a carbon copy there to show me. Yet somehow this became another thing he tried to blame on me. That was really the theme of my entire experience: excuses and shifting responsibility. I was repeatedly told, "a few more days," followed by explanations about being too busy and having too many interruptions. I went into the shop approximately eight times trying to get my jewelry completed or simply get it back. The shop was almost always empty, and on several occasions when another customer was there, they were also complaining. The one repair that was supposedly completed--the bracelet--broke again immediately and had to be brought back. What was especially frustrating was the enormous amount of time wasted. He would stand and talk at length while repeatedly explaining that he didn't have time to complete the work because he was constantly being interrupted. At one point I spent over an hour there. After two months of delays, broken promises, a failed repair, a ring altered in a way I never authorized, and repeatedly being blamed for things I did not do, I finally gave up and took my jewelry back. Bad business practices from beginning to end. If you value your jewelry and your time, I strongly recommend going somewhere else.

Royal Jewelry - jewelry - Updated October 2026

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