I have to admit something..... I don't live in Boston. Actually, I don't live in Massachusetts…read moreeither. I live 2,978 miles away in Los Angeles, California. Why am I writing a review for Boston, you may wonder? My company has a satellite office in Boston and tasked me with creating a custom metal sign for their lobby. I was not happy about this task for several reasons: this was my first ever custom installation, I work for a persnickety design company, it was our precious logo, and I was 3 hours ahead on the opposite coast. Naturally, I procrastinated....put it off for awhile and then some more, until I overheard my boss telling a VP how I was "all over it" Uhh, Me? Moi? Not exactly all over it, more like just plain "over it"....Ruh-roh, better get busy.
I called various sign companies in the Boston area, none of them called me back. Nice. I called a few more, again no response. Were the procrastination gods cursing me? Feeling desperate, I turned to yelp and looked up few more. Within one day, I received a return call from Richard with Ardon Vinyl. Pheew! After our first conversation, I knew immediately that I wanted to work with him. I was very impressed by his smart questions, his patience with my complete ignorance to the process, and his professionalism.
To be honest, I was soooo nervous about an expensive custom design installation on the other side of the country and required a lot of hand holding; Richard was there for me-- emailing at off-hours on the east coast in order get back to me, keeping in touch with how it was going, and making great suggestions. He tended to my worries by being totally available, responsive, and helpful.
Once it was installed, it was STUNNING. I was like damn, I need to fly these guys out to California and get my office a bad ass sign. It made my day, my week, and maybe even my year.
I would recommend them in a heartbeat and hope to use them again soon!