Time for eyes check for all of us. The staff here are friendly, courteous, and very professional…read more They greeted us and went over what had to be done. The office and everything was clean, well maintained and up to date. Dr. Strong answered all of my concerns and also recommended some good eye exercises if that's what you called it . Overall nothing much to say and I do recommend this place. Very top notch service .

Mediocrity is what can be expected at the Strong Eye Care Center. I went to this location at the…read morerequest of my medical physician who wanted me to get my eyes checked because of diabetes. I was given a prescription for contacts and one for glasses. Strong Eye Care asked me to send a copy of my current contact lenses prescription so they could see how they had been previously prescribed. I sent a picture with a box clearly labeled with an L to show which was which. I got the new prescription, filled it and got several boxes of contacts. I have been having trouble focusing so I checked the new prescription with my old ones and saw that they were backwards. I spoke with Dr Strong and his fix to his office's blunder was to write me a new prescription. What about all of the boxes of contacts I bought? What about all the headaches and the discomfort of not seeing properly? I seriously thought something had happened to my eye sight. Some moron at Strong Eye Center asked for my old prescription only to ignore it and give the wrong prescription. Simply writing me a new prescription does not correct their mistake. They need to own it and make it right!

In 2002, a visit with DR Carter had a significant change to my life with his confidence he could…read moreuse Lasik to improve my vision. His competition said it would take 2 passes. DR Carter succeeded in giving me better than 20/20 which lasted over 16 years! As I conceded my age was beginning to affect my vision, I went back in Feb 2022. Salzmann Nodule Degeneration was seriously affecting both eyes, he explained. In March 2022, he performed surgery on both eyes to remove the nodules which will be recurring. He also used the latest technology to hopefully slow down the growths. Prokera. Prokera uses the amniotic membrane tissue in its products, which is preserved using the company's proprietary CRYOTEK® processing method to ensure the tissue retains its full biologic activity, Amniotic tissue has natural properties that help damaged eye surfaces heal. Prokera products promote faster and more effective healing of the cornea with less inflammation and scarring, leading to improved clinical outcomes with better vision. Sounds great eh? The process requires manually removing the nodules and then applying the Prokera lenses one eye at a time the day following surgery. The surgery, itself, isn't painful. The staff keeps you at ease and DR Carter is pretty quick and thorough. Now after the surgery, and wearing the Prokera lens for a week is not something I would love to do again, but I will, and just have to deal with it. It helps. I'm typing this review a few days later without any glasses and can see quite well. So it works. I posted a photo of the device next to a nickel. By day 5, it isn't so bad. Let me add something important. I will only let 2 people actually touch my eyes. DR Carter and one of his assistants. I trust no one else, not even me! Yes, he has worked on thousands (if not ten thousands of eyes) (Maybe he needs a sign over the door saying how many he's served.) I get the nod of approval from others he has taken care of when I mention who did the work, a few are fellow Yelpers. Many at my workplace. Some others are quite famous and had million dollar careers riding on their eyes. Huge impact on MANY lives. I see some poor reviews on here, and I guess some had bad experiences. My eyes and ears let me know he does have an amazing staff right now. I saw and heard how well that staff responds to their patients. 16 visits in a bit over a year, and not once heard or saw any patients being mishandled. If you think you have an issue, see/talk to David who is one of the best customer service/patience advocate trained people I've EVER met. 21 years, and still more than happy to trust him with my eyes.

Unprofessional! Do not use this clinic. Dallas Cowboys should not let them advertise with this…read morecompany! They billed my insurance again even though the test were in the system. An employee said to do test again and bill insurance again. Expect a 5 hour wait for each visit. Rude staff and wanting you to get Lasik surgery. They do not care about you, only care about taking your money. Worst nightmare ever.

First off let me tell you something about my vision/eyes... I was born 3 months early and was a…read moretwin, my brother didn't make it. He only lived 24 hours. I was in an incubator for the first 5 months of my life and was pumped with lots of pure oxygen. I have very poor vision, and since my left eye was covered & taped to the mat of my crib and saw no light or pictures for that 5 months, my left eye is a lazy one, and with a corrected lens, I can only see with 20/30 vision. I am really not a candidate for an optometrist, so I've always gone to an ophthalmologist. When I first came to this clinic 25+ years ago, I saw Dr. Russell and he was fabulous and so understanding of my lack of vision and poor eyesight. Since then, the current doctors take very good care of me and answer all my questions and concerns and I am a productive human being, enjoying life with excellent eye care from Infinity Vision. Truly one of my favorite doctors!!!' oxo

Dr. T. Jeff Russell is an outstanding ophthalmologist who truly sets the bar high for patient care…read more His caring attitude and ability to listen attentively make every appointment feel comfortable and reassuring. He takes the time to explain procedures and treatment options clearly, ensuring that patients feel informed and confident in their care. It's no surprise he has been recognized multiple times as one of D Magazine's Best Doctors. I highly recommend Dr. Russell to anyone seeking exceptional eye care.

Always treated well by the entire staff. Dr. Hawk has a great rapport with his clients. I was…read morewondering about their COVID19 protocol but they had everything worked out perfectly they even thought to do extras to insure client and staff health. I appreciate their thoughtfulness in this time of this pandemic.

The contact lens department is a strange experience. I think I keep getting the same middle aged…read morewomen, she's irritated with her computer/software, went silent for several periods of times and seems very upset that you called in the first place. I do like my Doctor but this makes it difficult!

Had to take my contact out on the way to work because it ripped. Ouch. Having just one more contact…read moreat home and the other one in my eye, I thought this would be a good time to get a my eyes checked out and get more contact lenses. Dr. Dishman and all of his staff were charming and a pleasure to do work with. Dr. Dishman examined my eyes and got a year of supply of contact lenses ordered for me in no time. Thanks again! You guys are great!!

Was charged $600 for a basic eye exam and 1 pair of plastic glasses that turned out to be worthless…read moreto me. Doctor was totally dismissive of recent eye-related symptoms that I described to him, and ignored my concerns. They refused to give me my prescription, they even refused to give me a receipt showing what I paid for. The 2 people who work here are elderly, rude and don't seem to even remember how to operate their own equipment.

This is my go to eye doc !!!!!!! I can not sing his praises…read moreenough He is a hands on doctor. He is professional with an incomparable staff. You are welcomed with a smile from Linda or Kim. The staff staff is warm and friendly with member stopping by to say hello. They are efficient in their preparation for your exam by Dr. Slusher. I will always recommend Dr. Slusher to family members and friends.

Excellent beside manner and helpful healthcare. I highly recommend Dr. Slusher. I had an unusual…read moreeye issue and he was able to fit me in the same day so that I was seen. He takes time to make sure your issue is addressed. I felt very comfortable going there and would easily recommend him.

In late 1965, Mick Jagger (Rolling Stones) recorded "Mother's Little Helper, the opening line of…read morewhich was "What a drag it is getting old." Jagger, who was in his 20s at the time, could not have been more right. How he knew this nugget of truth in his 20s is remarkable. I went to see Dr. Nettune about eye surgery. I liked the fact that the building has huge letters on it "Eye Institute of Dallas" because frankly if you need eye surgery you can't possibly see the addresses on the buildings. So that was a good start and much appreciated. The office was clean and modern. They practiced. social distancing in the availability of chairs, which I liked tremendously. I arrived before my appointment time but I did not have to wait too long to get started. All of the people with whom I interacted were friendly, professional, and very competent. I went through a battery of exams to assess my situation. It was all very thorough. When I was able to see the doctor I did not feel as if he was trying to upsell me or rush me into something I did not need. I told him my situation and my end goals, and we decided on a course of action that seemed appropriate. My surgery is upcoming as this review is written but I feel confident that I have made the right decision.

Have had serious cornea and retina issues since 1999. Began my patient experience with band…read morekeratopathy by Dr. Bebee before his retirement, a true professional. Second procedure with Dr. Alexander was brutally painful. I really missed Dr. Bebee. Now I find the Plano office uncaring, unconcerned. Just went in for an emergency and was turned away - simply needed a bandage contact lens to hold me until surgery could be scheduled. Told me I would have be rescheduled like a new patient with an appointment weeks away. Would not allow me to speak with a supervisor or medical staff. The fine patient centered reputation Dr. Bebee built has vanished. I found an alaterntive and will be happy not to go back to Cornea Associates.

I have been a patient of Dr. Nguyen for several years now and I have always found her to be…read moreprofessional, compassionate, and extremely competent. On my most recent visit she took time to explain the results of my exam and patiently and clearly answered my questions. The office staff was both competent and friendly and while it takes a little longer to get to her office than before it is a concession I am more than willing to make.

I had to go back several times because the prescription was wrong. Now they said they won't fix…read morethem and I would have to pay. Don't use them to buy glasses. Go to Visionworks.