Granite State Credit Union

3.3 (8 reviews)

Banks & Credit Unions, Installment Loans, Auto Loan Providers

Open • 9:00 am - 5:00 pm

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Granite State Credit Union - Banks & Credit Unions Near Me - Concord, New Hampshire

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Craig M.

2 years ago

Beautiful, modern branches with an artistic, youthful flair. Great customer service.

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Steve H.

3 years ago

Just another bank. Credit unions were established to help their members especially in times of need, not this one. They're quick to charge you fees and extend you credit when your credit is perfect but when it's not forget it. I've had a mortgage with them for over 13 years and always paid it on time. Now I've fallen on a temporary financial hardship they offer nothing for options or assistance other than reporting my payment as late to the credit bureau and ruining my credit. Stay far away from this bank! read more

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Lori J D.

2 years ago

they are amazing employees the loan department is awesome. Love this bank. Thank you for all your help.

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Granite State C.

Thank you for sharing your experience - we will pass along your kind…

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Joe M.

2 years ago

I was a previous member of gscu for my first car. I then moved and started an acct within another bank. I came back because of the ease and friendliness of the employees and not being hit wity cinstant fees. I recently opened a business acct and was introduced to Jon Curtin and was not disappointed. He was super friendly and helpful. Highly recommended for banking and loan needs. read more

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Clark G.

4 years ago

I'm letting people know that if you the disability.live or employment insurance and you go to use they will take there time getting you the paperwork,I let them know two weeks before the doctor put me on temporary disability I tried to get it and now here it is almost seven weeks later and still no paperwork,[i told them on 12/01/22 and now it 01/17/23 and still no paperwork, so thin k twice before you get the insurance read more

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Florence F.

3 years ago

Been a customer for 13 years and have great service. Was able to get my neighbor who is financially challenge a car loan which she couldnt get thru her bank read more

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My V.

6 years ago

Granite State Credit Union is one of the most ruthless banks and credit unions out there. No matter how long you have been a loyal customer, for this bank you are nothing but a number. Your loyalty means nothing. People are treated horrible by large corporate bank, but you expect better from a local bank. Have found lower interest rates in auto and personal loans somewhere else with banks I have never done business with before. They charge fees for small business checking with less than 10000.00 in their account. If you deposit with the teller a check on a Saturday will show up in your account as a negative until Monday, however fees including overdraft fees will be charge before they acknowledge that they already have your money and only then the deposit will go in. Would be nice if they were a little kinder to the people in the Granite State as they wear their name. Do not let them fool you. Message to GSCU ...through out the years I have seen banks in the state go under, merge or taken over by other banks, maybe you'll be one of them some day soon. read more

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Richard K.

7 years ago

I've been banking with GSCU since the 1980's. They have always been good to deal with, and their expanding number of branches work well for our family as we moved. Only big complaint: they block their ATM cards in Africa. I've had to open an account at another bank to accommodate our family travels. read more

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More info about Granite State Credit Union

311 Sheep Davis Rd
Concord, NH 03301
Directions
(800) 645-4728
Call Now
Visit Website
https://www.gscu.org

Payment methods

Does Granite State Credit Union take credit cards?

No, Granite State Credit Union does not take credit cards.

Services

Is Granite State Credit Union by appointment only?

No, Granite State Credit Union is not by appointment only.

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Does Granite State Credit Union have free WiFi?

Yes, Granite State Credit Union has free WiFi.

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Granite State Credit Union

3.0

(4 reviews)

My spouse signed up for Granite State a few years ago for a home equity loan and later a car loan…read more He was thoroughly impressed with throughout the process. I personally didn't have to interact with them so didn't write a review. I just got a car however, and the dealership rates where high so looked into GSCU and there rates were much better especially if you do auto deposit and get an extra .25 better rate. Granite State was incredibly fast, and responsive throughout every step and even helped let us know when our dealer either mistakenly or intentionally was trying to charge us for things they shouldn't be. Each time we called, we got a real person very quickly and they were very knowledgeable and helpful. Where dealerships try to nickel and dime, I felt at least with the financing I had a partner in the process looking out for my best interest. While I still plan on our using our larger bank for my main checking/savings, because I do 99% online, and the larger bank can do high mobile upload limits and ATMs everywhere when traveling, I love Granite State, and will continue to use them anytime we can for loans and similar transactions. Highly recommended. To note, we dealt with the Derry location, though my spouse mostly uses the Manchester, so we can attest to both of those locations, I think they have a third somewhere too.

They tell you one thing one day, then change it the next. Use someone else that actually cares…read moreabout what they do.

Service Credit Union

1.0

(6 reviews)

I am completely disgusted with my experience with Service Credit Union. I applied for a mortgage…read morepre-qualification and it has been 45 days since I applied and I still have no answer! Whenever I reach out to the person assigned she says I'm on the list to be reviewed. Its so rude and I will be closing my accounts with them and telling my familt and friends to do the same.

Omg holy mother of the good lord these people don't have an ounce of gray matter…read more We went to them for a prequel letter so we can look for homes well it took two days for them to come back to us and tell us that they're clueless . What is happening with people. Never ever again I don't have patience.

Bank of America Financial Center

2.3

(20 reviews)

I made the mistake of of depositing my monthly salary with BOA at this location. The check was…read moredrafted from another local bank and yet they are holding the entire amount for 8 days! I spoke with 3 different people and neither showed any interest in helping out, in fact the manager actually asked me why I needed the money now, this is a months salary it's what I pay my bills with. Bottom line stay away from BOA as I had no warning they would hold my money for a week.

The customer service reps have gone out of their way to be nice every time. I had an issue where I…read moreneeded numerous copies of my statement and checks . The lady I worked with went out of her way to have everything copies and ready for me in week. Outstanding service.

Service Credit Union

3.0

(2 reviews)

Instead of doing an a c h transfer , they have been forcing me for years to do wire transfers to my…read moreown accounts to move money. Today i am taking legal action against them and I contacted the NCUA. If you guys wanna bank, that's literally going to nickel.And dime, you every chance they get.This is the bank for you, if you're looking for somebody who wants to rob you of your own money.This is the bank for you.

The Place is great. I got a rate that was really low, way…read morelower than my Regular Bank. And if you open a savings account I think they give you a even Better rate for a Loan. I don't know what the loan is, but I know they gave me the best rate l've ever gotten for a Loan. I think it may have been around 4 or 5 Percent. Very Friendly and Caring Employees here. And it's a Great location too.

Irwin Toyota

3.0

(55 reviews)

I'm in love! A…read moremillion thanks to my salesman Jacob Fogg for picking me the perfect lease!! I got the 2026 Tacoma It was a stress free process thanks to him with a perfectly timed delivery - these photos are only 17 mins apart. lol Everyone at the dealership was incredibly kind and welcoming, making the time fly by. I'm happy to send my Friends and Family to Jacob Fogg for all their car and truck needs, knowing they're in great hands. Thank you Jake!

Worst service department, had a issue with my 24 tundra, engine light came on while we were on…read morevacation, Engine power reduced. Had it Diagnosed, code came back as turbo wastegate bank 2 was malfunction stuck closed. 100% covered under manufacturer warranty. Cleared code you should be good to go Charged me $200 for the Diagnoses even though it was covered under warranty. 2 days later engine light came back on reduced engine power. Brought it to my back home Diagnosed it again no charge at my dealer, ce back with bad news whole entire turbo Bank needs to be replaced because of malfunctioning turbos. Call the dealership back to request a refund they said yeah there's nothing we're going to do for you absolutely worse service department do not recommend going there to have any work done to your vehicle I wouldn't be surprised if they do an oil change and reuse the same oil and charge you for it.

Citizens Bank

1.8

(5 reviews)

If I could give 0 starts I would..... waited in line in lobby (drive-up was closed) for 30 minutes…read more There was three tellers behind the line and only one person was dealing with customers.

I recently had a scam artist take money from my account. I gave the supervisor and others my story…read more Very disappointed in this bank as they refused to hear and return my money. I liked this bank but now I will be transferring my money elsewhere

New Hampshire Federal Credit Union

1.5

(18 reviews)

Literally the slowest drive up I've ever been to. 21 minutes. We have been customers at this bank…read morefor over 25 years. The service has declined tremendously. Truly disappointed

***Urgent Warning for Borrowers -- Federal and State Agencies Investigating This Credit Union's…read moreLoan Practices*** If you're a borrower with this credit union -- especially with a Home Equity Line of Credit (HELOC) -- you need to check your statements and pay attention. This institution is now under investigation by federal, state, and supervisory regulators for serious servicing misconduct. The National Credit Union Administration (NCUA) has formally entered NHFCU into the Consumer Sentinel Network (CSN) -- a federal database used to track fraud, abuse, and violations across the financial system. This is not routine oversight. The CSN is operated by the Federal Trade Commission (FTC) and is shared with: The Consumer Financial Protection Bureau (CFPB) The Department of Justice (DOJ) The Federal Bureau of Investigation (FBI) The National Credit Union Administration (NCUA) State Attorneys General and banking regulators The Financial Crimes Enforcement Network (FinCEN) Once an institution is in CSN, it becomes part of a multi-agency enforcement watchlist. That alone should tell you how serious this is. What Happened? This credit union unilaterally changed how HELOC payments were applied -- increasing interest, delaying principal reduction, and distorting amortization schedules -- all without notice or consent. When questioned, they: Refused to provide servicing records Ignored federal servicing error notices Dismissed borrower concerns And worst of all -- allowed the harm to continue compounding What You Can Do If you've experienced: -Unexplained changes in how your HELOC or other loans are applied -Missing disclosures -Stonewalling from compliance or servicing staff -Unexpected interest charges or payoff inconsistencies File a complaint immediately with the NCUA Request that it be entered into the Consumer Sentinel Network Submit a parallel complaint to the CFPB to ensure federal tracking Document every phone call, email, and discrepancy Why It Matters Regulatory investigations are ongoing -- but you don't have to wait for the outcome to pursue your own legal remedies. Regulatory oversight and civil enforcement operate independently. Every borrower who comes forward strengthens the case for systemic enforcement and accountability. This is not just a "bad experience" -- this is an institution that's been flagged at the federal level for practices that are now under multi-agency scrutiny. Borrowers: speak up. Protect your finances. File your complaints.

Capital City Subaru

5.0

(6 reviews)

My dad needed a new car as his 2013 Buick didn't have the safety features that newer cars do (blind…read morespot monitor, front/rear cross traffic, etc). After talking with him over the last few weeks about the deal I got on my used EV6 here in NY, he decided to look at EVs himself. He's 300 miles away, so we were doing all this remotely. He ended up at Hyundai (Ioniq 5) and Toyota (bZ), but the folks at Capital City Subaru ended up giving him the most competitive deal of all of them on a 2026 Solterra, and it wasn't even close. In fact, the deal was as good as the very best lease deals I've seen on the forum sites where people brag about the out-the-door prices they're paying on vehicles. He texted me the contract, and there were no "gotchas," the fees were reasonable, and he told me the salesman he was dealing with, Josh, wasn't pushing him into anything. I spoke briefly with Josh, and he assured me they'd take care of my dad. I was a little apprehensive, as that's what we're always told, right? Well, it's been a couple of weeks. My dad loves his EV (this is the big thing), was super happy with the buying and delivery experience at Capital City, and today he received a check in the mail from them with the note, "we discovered you overpaid by $300." Honestly, I don't have enough good things to say about the people at Capital City. They honored the OTD price they quoted, didn't pressure him into any extras, and eliminated all the typical car-shopping/buying anxiety that one usually has when negotiating. It was a tremendous relief to have this transaction settled for him since I'm so far away and I know he needed to make this change. So I'm writing this on his and my behalf to just say thank you - he and I will be recommending anyone in the area to this dealership with zero hesitation. Thanks for making it so easy for both of us!

Had a problem after the sale and Capital City Subaru corrected it. You can't ask for anything…read morebetter than that, went above and beyond to fix the problem.

Granite State Gearheadz

5.0

(1 review)

I had them come and help me replace a tire roadside. Very quick and responsive, great value and had…read moreall the right tools to make things go smooth and quick.

From the owner: Granite State GearHeadz stands apart as New Hampshire’s only fully mobile general automotive repair…read moreservice offering fast, same-day diagnostics and repairs right at your location—whether residential, workplace, or fleet yard. Forget the hassle of waiting at a traditional shop; our experienced technicians bring expert care to you, using advanced diagnostic tools to service all makes and models efficiently. We pride ourselves on competitive pricing, total transparency, and a commitment to customer satisfaction, making it easier than ever for you to get back on the road—with no surprises and no delays.[yelp +3] Choose Granite State GearHeadz for convenience, reliability, and the peace of mind that your vehicle is in the hands of local professionals who put your needs first.

Garry's Service Center

3.9

(15 reviews)

I have been taking my vehicles to Garrys for years. They NEVER perform any kind of service unless…read morethey check with me first. They are honest and up front about everything. I took my car in for a sticker and oil change and was TOLD I didn't need an oil change and they would just top off my fluids. These people are honest, courteous and extremely helpful and I wouldn't take my business anywhere else. Thank you for your excellent service over the years! Denise Feindel

Garry's is THE BEST! They are reasonable and honest, something rarely found among mechanics I've…read moreencountered. They communicate clearly and well, via phone ( and text, if you arrange it), and they do great work. Their Volvo technician has helped me keep three Volvo station wagons running until their absolute last possible days. My first was over 20 years old, my second about 15, and my current one is 16 and still going strong (They use its twin as one of their Courtesy vehicles, so I always felt comfortable there from the start). My husband now brings his aging Honda Insight hybrid, which sits so low that its muffler system is a recurring issue, there, as well, for diagnosing of pesky CHECK ENGINE lights. We both use them for oil changes and state inspections. They troubleshoot for me before long trips in an older car, and always rank suggested repairs by priority. Garry's location on South Main is convenient, easy to access, and has plenty of parking, plus convenient key-drop box. If I could assign them more than FIVE STARS, I would!

Salisbury Auto Salvage

4.3

(16 reviews)

The best and easiest website! Quick concise communication! Couldn't have gone smoother...read more

I don't think it is fair to reduce the offer price 150.00 at pickup for a missing catalytic…read moreconverter. When getting the offer online it only asks make, model and year then you get their offer amount. They never asked what condition the car was or if it was complete. When I did speak to a person they asked if the tires were inflated. Advised them yes the car starts, drives and can be driven to put on the truck. Only communication was text on Sunday and 2 calls on Tuesday afternoon. 1 I called them to see if they were picking up the vehicle., they got a return call to let me know the truck will be here in about an hour.

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Trenton S.

2 years ago

Loyalty doesn't matter, go anywhere but here. Other reviews have stated you're just a number, and that's absolutely true. Pull your money out now and go to any other bank. read more

Granite State Credit Union - banks - Updated July 2026

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