Beautiful, modern branches with an artistic, youthful flair. Great customer service.read more

Just another bank. Credit unions were established to help their members especially in times of…read moreneed, not this one. They're quick to charge you fees and extend you credit when your credit is perfect but when it's not forget it. I've had a mortgage with them for over 13 years and always paid it on time. Now I've fallen on a temporary financial hardship they offer nothing for options or assistance other than reporting my payment as late to the credit bureau and ruining my credit. Stay far away from this bank!

They tell you one thing one day, then change it the next. Use someone else that actually cares…read moreabout what they do.

Granit State Credit Union charges $37.50 to make a withdrawal at an ATM other than their own. That…read moreis highway Robbery as far as I am concerned. They are closed Saturdays and close at 5pm M-F which makes it harder to get to their bank. Shame on them We used the same institution to withdraw from our other bank and were charged $4.99 which our bank refunded using our debit card from their bank, we used GSCU debit card and were charged $37.50 So GSCU does charge I dont see any refund of that amount from GSCU

I made the mistake of of depositing my monthly salary with BOA at this location. The check was…read moredrafted from another local bank and yet they are holding the entire amount for 8 days! I spoke with 3 different people and neither showed any interest in helping out, in fact the manager actually asked me why I needed the money now, this is a months salary it's what I pay my bills with. Bottom line stay away from BOA as I had no warning they would hold my money for a week.

The customer service reps have gone out of their way to be nice every time. I had an issue where I…read moreneeded numerous copies of my statement and checks . The lady I worked with went out of her way to have everything copies and ready for me in week. Outstanding service.

Instead of doing an a c h transfer , they have been forcing me for years to do wire transfers to my…read moreown accounts to move money. Today i am taking legal action against them and I contacted the NCUA. If you guys wanna bank, that's literally going to nickel.And dime, you every chance they get.This is the bank for you, if you're looking for somebody who wants to rob you of your own money.This is the bank for you.

The Place is great. I got a rate that was really low, way…read morelower than my Regular Bank. And if you open a savings account I think they give you a even Better rate for a Loan. I don't know what the loan is, but I know they gave me the best rate l've ever gotten for a Loan. I think it may have been around 4 or 5 Percent. Very Friendly and Caring Employees here. And it's a Great location too.

I recently purchase a 26 Grand Highlander Hybrid from Irwin Toyoya. The overall experience has…read morebeen excellent. I purchased this vehicle over the phone through the internet sales and worked with Sloan. He was responsive, detailed, and helped me obtain a great price. From that point forward I worked with a product specialist, Nicole Richardson, who has been awesome. Since I never saw the vehicle in person, she took several thorough videos and also explained functionality. She the coordinated a few dealer accessory additions that I wanted. Terrific customer communications skills! Great experience!!!

I'm in love! A…read moremillion thanks to my salesman Jacob Fogg for picking me the perfect lease!! I got the 2026 Tacoma It was a stress free process thanks to him with a perfectly timed delivery - these photos are only 17 mins apart. lol Everyone at the dealership was incredibly kind and welcoming, making the time fly by. I'm happy to send my Friends and Family to Jacob Fogg for all their car and truck needs, knowing they're in great hands. Thank you Jake!

If I could give 0 starts I would..... waited in line in lobby (drive-up was closed) for 30 minutes…read more There was three tellers behind the line and only one person was dealing with customers.

I recently had a scam artist take money from my account. I gave the supervisor and others my story…read more Very disappointed in this bank as they refused to hear and return my money. I liked this bank but now I will be transferring my money elsewhere

Literally the slowest drive up I've ever been to. 21 minutes. We have been customers at this bank…read morefor over 25 years. The service has declined tremendously. Truly disappointed

***Urgent Warning for Borrowers -- Federal and State Agencies Investigating This Credit Union's…read moreLoan Practices*** If you're a borrower with this credit union -- especially with a Home Equity Line of Credit (HELOC) -- you need to check your statements and pay attention. This institution is now under investigation by federal, state, and supervisory regulators for serious servicing misconduct. The National Credit Union Administration (NCUA) has formally entered NHFCU into the Consumer Sentinel Network (CSN) -- a federal database used to track fraud, abuse, and violations across the financial system. This is not routine oversight. The CSN is operated by the Federal Trade Commission (FTC) and is shared with: The Consumer Financial Protection Bureau (CFPB) The Department of Justice (DOJ) The Federal Bureau of Investigation (FBI) The National Credit Union Administration (NCUA) State Attorneys General and banking regulators The Financial Crimes Enforcement Network (FinCEN) Once an institution is in CSN, it becomes part of a multi-agency enforcement watchlist. That alone should tell you how serious this is. What Happened? This credit union unilaterally changed how HELOC payments were applied -- increasing interest, delaying principal reduction, and distorting amortization schedules -- all without notice or consent. When questioned, they: Refused to provide servicing records Ignored federal servicing error notices Dismissed borrower concerns And worst of all -- allowed the harm to continue compounding What You Can Do If you've experienced: -Unexplained changes in how your HELOC or other loans are applied -Missing disclosures -Stonewalling from compliance or servicing staff -Unexpected interest charges or payoff inconsistencies File a complaint immediately with the NCUA Request that it be entered into the Consumer Sentinel Network Submit a parallel complaint to the CFPB to ensure federal tracking Document every phone call, email, and discrepancy Why It Matters Regulatory investigations are ongoing -- but you don't have to wait for the outcome to pursue your own legal remedies. Regulatory oversight and civil enforcement operate independently. Every borrower who comes forward strengthens the case for systemic enforcement and accountability. This is not just a "bad experience" -- this is an institution that's been flagged at the federal level for practices that are now under multi-agency scrutiny. Borrowers: speak up. Protect your finances. File your complaints.