Online banking is very easy to use and the app is great for mobile deposits. Reliable and friendly…read morestaff

A real office with real people. It's great to have investment advisors that you can actually talk…read moreto face to face; ask questions and get guidance. With no more big corporate pension plans - a guy's gotta fend for himself to prepare for retirement and it's nice to not have to do it all alone. Ask for Mike Gula. He's excellent with more than a decade of personal experience under his belt making him young enough to get it and experienced enough to guide you.

I was very happy with the service I received from Mike Gula..Highly recommend him for any financial…read morequestions and he is great about getting back to you. He does his best to point you in the right direction. Real nice to get the face to face as was pointed out on the last review... Ed L.

Big, clean well maintained bank. Although I really don't like going here because of how hard it is…read moreto fight traffic to get in and out. People here are generally friendly, ATM isn't too busy, tellers are slow.

Horrible TD Bank location. Employees are intolerable and rude. I used TD as my business banking up…read moreuntil 2023 when I pulled all my accounts due solely because of my continued awful experiences with this specific location. Corporate begs me to come back, has me in their luxury box for hockey games and the Celtics games half a dozen times a year. Can't do it.

I left a negative review on here yesterday by mistake which was supposed to belong to triangle…read morecredit union and I have fixed that. But I would like to give another shout out and five star review to grant State credit union for being there every time I call on them for a loan whether it's for personal or for business this is a wonderful bank to build a relationship with and they're always there when you need them. I would highly recommend doing business here.

I just needed to update information and ensure they unblock a purchase i was making. To my dismay I…read morefound out the security department for the Bank of Hampshire is in the Philippines. No American is being paid to protect your assets in the security department in Philippines. First Security Team Member would not answer my question of which country I was speaking with. I had to escalate to a supervisor to have my yes or no question answered. I just read a review on Facebook that they were sad they were contacting Chicago. I would have been ok with an American employed in the states protecting my assets. I am not so happy with job outsourced to a lower paying country by a "Trusted Bank." The branch employees are great. I spoke with customer service excellent but I wondered if he knew he was transferring me out of the USA. We have homeless and job less Vets that these jobs should go to. We have Philippino Americans that need a job in the United States too. The security of this nation is questionable at best right now. I am going to look for another bank. I will add a new question to my inquiries; are all the departments involved in the security and the safety of my assets provided by your establishment based in the United States of America and can I receive customer service from within this country for all services you provide?

They have NO loan products. The staff has recently all changed not the friendly staff that was…read morethere a few years back. Not a full service bank like it once was. I guess all the brand changes pulled most of their products and personality.

On the recommendation of the car dealer I wanted to buy a car from, I came here & applied for a car…read moreloan. The process was fast & I was approved quickly with a great rate & payment plan & left a happy man with check in hand. The 2 people I dealt with were professional & friendly. I look forward to doing business with DCU for a long time!

Terrible. They are bad at everything. It took five tries over the course of a week to wire funds…read more Couldn't activate my debit card because they told me my social security number was wrong. Completely incompetent in car and auto loans. Takes a week or so to clear a check. Good luck getting anyone to answer the phone and if you do it will be a snotty kid. "Terrible" is a euphemism.

I have an Auto Loan with St Mary's out of Manchester. I live in Maine. I've had my loan since the…read moreend of 2014. They have been ok, for the most part, except I received a notice that one of my payments was late, yet I had already made the payment. To ensure everything was ok on their end, I placed a call and spoke to a very rude person. Basically told me it was my fault that the payment processing got held up between my Maine checking account bank (which has free bill pay, so I always use it to avoid fees/sending checks) and St Mary's. I get that things happen and I likely should have gone in to my bank sooner to schedule my payment, but they were going to assess a fee until I told them I had screenshots of my banking transaction with the date to prove my case. Moving forward, I haven't had any issues, I've never missed a payment, etc. Last month I missed a call from them because I was in a work meeting. My father frantically starts tying to get a hold of me, telling me I need to contact the back. He is a co-signer in my loan as I got a better deal at the dealership with various discounts he qualified for. Talk about embarrassing...yes, he's a co-signed and obviously if there's something going on it's only legal to contact him, however they didn't even give me time to call them back first! He was under the impression I had missed two months of payments, which sent me into a spiral. I went in to my online banking with my bank and confirmed I hadn't missed any payments. After a ton of phone tag, I did speak to a pleasant person in the collections department (hearing that title is not exactly friendly, though!). She said they were just checking in when I'd be making my monthly car payment and that she had no idea why my father thought I was two months behind. Anyway, I told her I had scheduled a payment that same day as I was speaking to her and that it should go through the following day. All was good... Until today. I get a call from collections. I answered. "Just looking for your payment. When will that be made?" Tomorrow. "How will it be made?" Uhhh, the way I always have, nothing has changed with that. "Ok, we will be on the lookout for that." Now, I get that my actual payment due date is a bit earlier in he month HOWEVER you do legally have the right to pay after that, with the risk of an added fee being placed on your loan, and a payment must be at least 30 days late for them to take any action/report to credit bureaus. I've always paid my payments and pay a little extra when I'm able. I don't even have a large balance left to pay off--thankfully, as this experience has left a sour taste for me.

On vacation and trying to contact the bank to ask them to allow me to use more of MY money than…read morethey allow and can't get a representative to respond.. I was initially on hold waiting when I got disconnected. Called back and opted for a call back. Finally got the call back a couple of hours later only to be told I have to call another time because they can't help me at the moment. I am so frustrated I regret ever opening an account here.

Solid bank. Ive been a customer for a number of years. This ManchVegas location is off granite…read moredown by market basket. I use the drive through atm mostly. Ok, Im done.

Got 2 loans from them for vehicles and both were not terrible. The first one had a slightly high…read moreapr but considering i had low credit it was good. The last one i got was better and is allowing my sister-in-law to start driving and it lets my wife have her own schedule. This bank has helped me when no other bank wanted to.

Citizens Bank website is constantly going down or off-line for maintenance. This is not reasonable…read morein today's technology driven environment. Down for "maintenance" 10 different days, including during weekday banker's hours in the past 2 months! Bank somewhere else!