Granite Outlet has great pricing & quality granites! The staff there are helpful if you have any questions about renovating your home!

What other reviews are missing is what makes this store great: rock bottom prices. You will experience a different kind of customer service which is very curt and to the point with no smiling. The counter people will yell across the warehouse to get someone to help you. But to them this is just how they do it. No need to be offended or if you are, shop elsewhere. No comment on installation, I didn't use that service. read more

installed granite on my oak cabinets. the bullnose blocked all the drawers from opening. They refused to correct the issue. I do not recommend this company. read more

Great value for the money. If you are looking for a company to hold your hand and help you pick colors and make you feel good about it, then this might not be the place for you. If you are looking for a very low price and can pick out your own product then I highly recommend them. I got four counter tops installed with plywood decking in my kitchen for $2200, I got other quotes for over $5k. read more

if I could give zero or negative stars here for installation, I would. They cut quartzite inside our open plan kitchen without checking with us first or putting up any protective sheeting. when we told them to stop they kept going. We called the store while it was happening and they were rude. We have carpet throughout the rest of our home. All of their materials state they will do no cutting of the quartzite inside - as it is dangerous and causes lung cancer / mesothelioma. There is now no way to get this quartzite dust out of our home. I DO NOT RECOMMEND this company. read more

Came in here looking for some quartz for a remodel and was disappointed in the selection for quartz. They did have some nice quartz but not everything is stock and no real samples to speak of and since the material is hung up it's hard to tell what it would look like laying flat. The people aren't friendly like the other few places I went, they seemed annoyed and short with any questions. I went in two times and got the same feeling both times. read more

I went to Granite Outlet as.pretty handy DIYer. I was not sure if the process to buy slabs. Do I just walk in and look around? Do I have someone show me stuff I'm interested in? Do I go to the front desk? For those of you that don't get these questions, that's fine. You don't understand. These questions are extremely relevant to the handy DIYer(s)+ community. You would not want to walk into Hughes Hardwoods and look like a complete amateur! So. Back to Granite Outlet: They make is super easy...You walk in. Pick out something you like. Ask one of the workers to show you something if you cannot find it. They are super helpful, and although look busy, they always stop to help. Ask worker or desk to tag a slab (or whatever) and your done. Prices seem fair. Overall I highly recommend. read more

Granite Outlet - How the prices will look. - Building Supplies Near Me - Rancho Cordova, California

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The staff were very very nice and courteous!! They were very patient when I was picking out my quartz slabs. You will NOT find better prices. I got an additional 40% off. read more

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The installers they send out are cons. No English at all. Their install was beyond terrible. They charged me hundreds extra because my driveway was steep. read more

Granite Outlet - Price tag - Building Supplies Near Me - Rancho Cordova, California

This business must be a front. They obviously don't care about selling Granite because These people have the worst attitude I've ever witnessed. Unhelpful and condescending. I'm a contractor and I was about to purchase granite for a custom home. I'm building when I was forced to interact with the troll woman at the counter. I couldn't even stand a three minute conversation with the woman before walking out. I'm happily taking my business elsewhere. Not only will I not be returning to these ass***** but I will be sure to tell every customer/contractor that I know in the industry to definitely not use Granite outlet in the future.. I hope your shitty attitude was worth the thousands lost in revenue. SMH. read more

They have the worst customer service rancho Cordova location charged $350 the south Sacramento location charged $250 once they call other location raised price in a phone call the manager in the rancho location very rude and knows she can treat customers the way she did I recommend not to use them word if mouth is how business going very rude unprofessional very unhappy so if u need stuff for yr bathroom go somewhere else !! Very unhappy Customer read more

Purchased two slabs from granite outlet. We hired their guys to demo and Install as well. We had no issues and the guys who came out to install were kind, knowledgeable, and cleaned up any debris. We had no hiccups at all. read more

I was referred to this place by my contractor because they are the cheapest. But having gone here twice now, the customer service was horrible both times. Most items are out of stock. So when we asked about a quartz we liked, the lady was able to call other stores to see if they had them. As we kept asking her for other items, she rudely just says "if items are out of stock, they are discontinued." I'm sure she told us that because she didn't want to keep calling their other location. (But even then, if most of their items are going to be discontinued, they aren't left with many options.)We even said "okay, thank you." And she doesn't even respond. No manners whatsoever. Definitely won't be returning or recommending. read more

Granite Outlet - Front Entrance - Building Supplies Near Me - Rancho Cordova, California

Their pricing is excellent, however you will require some knowledge of the materials and your project before coming in. Please note that they DO NOT have full slabs of material here. To complete our kitchen island, which is about 72"x60", it would have required 2 pieces here which we weren't willing to do (we didn't want a seam in the island because it would have been very noticeable). I was bummed to discover this, as the next cheapest place was probably around 25% more expensive. I believe this is how they are so cheap--all of their pieces of quartzite etc are pre-cut and partially finished from the factory so there's less labor involved for them. If you have a smaller island, this place will save you a lot of time and money. read more

Don't come here expecting top notch customer service. You will be wildly disappointed. But, the ladies at the register and the gentlemen on the floor are helpful enough. I went here a few times over a 3 week span looking for countertops for my kitchen. The modern products were often sold out. I finally found some we liked and when we were looking at the slabs we wanted, I actually spotted my first choice in counters on the floor. They said sold out on the display, but after some digging with one of the gentlemen, we found 3 slabs in my top choice color. The prices are really good in comparison to other places. read more

Do not use their installers-Cuco and his employees do not know how to cut granite/marble!! They cut the piece (too long) and then they cut the sink space/holes too small! They left the countertops with an 1" overlay into the sinks which should be 1/8"-1/4". They grinded it down a bit but still too much of an overhang and mild is stuck under the counter. The holes for the faucets were off center and too close to the sink, so couldn't move the faucets. Had to cut part of the sink (underneath) to adjust the faucets. Use experienced installers! read more

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They don't have anything in stock and they're incredibly rude about it. You're wasting your time if you go there.

We purchased our prefabricated countertops at granite outlet, and we couldn't be happier! Everyone in the store was very helpful and the prices are great. The crew just came to install them today and they look amazing. The crew was so friendly, professional, and efficient! We highly recommend this company. read more

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This place is horrible. Front desk girls give the worst customer service. I'm a contractor and refer people here weekly and they give me absolutely horrible service. I can't imagine how they treat people that are there for the first time. This is the quarts location. The location with granite is much better. If you need quarts I'd check out other areas like L&U read more

Customer service is horrible! This asiatic ladies are in a bad mood all the time, worst service I ever see!

Very good selection and excellent prices. It's the way to go unless you need help. Because there is no help offered and no help to be found

I'm going to start this off with noting that I am extremely difficult to please. I do most of my own work and I'm an OCD perfectionist. The team from Granite Outlet was phenomenal. I was irritated at first, as my confirmed install date was initially pushed, from Wednesday to Friday, as the installers were behind schedule a bit. I negotiated a $100 freebie with a window sill, and accepted the delay. Overall, I understand, and was just happy to move forward. I did get a call the morning of the install, and they discovered a cracked slab, so there was a bit of a delay, but when they did finally get here, they were ready to go. The guys that came to install were friendly, and real easy to work with. They really had one focus, which was making me happy. The lead guy was really great at his craft, and understood I was particular on the grain of the stone, and wanted things to flow, as if they were from the same slab. He matched the seams perfectly, and I honestly couldn't be happier. Granite Outlet sells pre-cut counter depth slabs, so it's not like you're buying a 10x10 slab to ensure grain consistency, however they were so good, you'd never notice. The overall cost was surprisingly affordable. I can't recommend these guys enough. I am so happy with our results. read more

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This crap is crumbling like junk Beware !! There is a reason it's discounted material read more

Walked in looking for a bathroom countertop with sink. After looking at L..w's online was pretty sure we'd buy one there for $310. Walked out with beautiful marble c'top/sink, $210. Plenty of help - what's not to love?! read more

Run, don't walk, away from this place! If I could give them a Minus rating, I would! My contractor sent me there, I picked out some granite for my kitchen and Granite Outlet installed it. Their workmanship was so bad, there are no words to describe it! And they lie! A gaping seam with the wrong color epoxy, rough seams, edges so sharp people actually cut their hands when they accidentally grabbed the edge of the counter top, unbelievable mess inside and outside my home. My contractor sent Granite Outlet's employees back out to fix the problems and they arrived before my contractor. One employee told me "that's the way granite is," and when I disagreed, he told me it was the light. The other employee pretended he didn't speak English but later I heard him talking outside and he spoke perfect English. My contractor had to make them redo the repairs several times before they got it right -- or at least satisfactory. When they first installed the granite, they actually pulled solar lights out of the ground in my front yard, trampled plants, etc., instead of working on the driveway and they left a coating of granite dust everywhere in my yard and driveway plus pieces of granite and lumber. Of course, they didn't bother to reinstall the lights. And my kitchen was a disaster! When they returned to do the repairs, my contractor made them clean up their mess. read more

Really good selection. Easy to get in and out fast! Bring your plans, know your installer. The staff at the front is friendly, if you are friendly to them. Be a nice person and they will be nice people. All of these reviews about rude staff are incorrect. I had a very pleasant experience. They are working hard in there, be a kind person! read more

The worst customer service. Lady at front counter was a rude bitch. Didn't even want to get her lazy ass off her chair to help, kept chomping away on her peanuts. The gentlemen on the floor were very nice and helped us pick out a nice countertop and were very courteous. Get some manners lady! Decent selection of granite and quarts countertops and slabs. read more

Horrible customer service at the front desk. We came to pick up our counter top and we forgot our yellow receipt so they said they couldn't help us. After several suggestions from us on where they may have a copy of the receipt the lady helping us reluctantly looked and found a copy. No smiles, no can I help you, no thank you, no nothing but a face looking like she couldn't get rid of us fast enough. I gave 1 star for the guys loading the slab. They were nice. read more

Horrible customer service first install scheduled did not happen because marble was damaged had to go back to pick out new marble counter top scheduled second install had to take a second day off work only to be told the new counter tops were cracked as well worst company horrible management and poor customer service read more

Rude and not helpful in the slightest. I took my mother and we were both appalled. We literally felt they were purposely being difficult to get us to leave. Selection was was decent, but given lack of customer service I will find the product elsewhere. read more

I have had a very good experience with the ladies at Granite Outlet. I've had to return and exchange my materials three times due to plan changes. The ladies have been extremely helpful and went out of their way to make extra accommodations throughout this process. read more

They have terrible customer service my mom and I came in to look for some granite for her countertops. We walked in and there were no other customers in the store. We walked around until a man told us to pull around back to get our stuff and my mom said oh no you misunderstood we're here to look and hopefully pick out something. The man got on his radio and told us to go to the front. Now by this time one other couple (Caucasian) walks in . They were greeted, offered water and my mom and I are still standing there like Umm where did these employees come from all of a sudden? And they ignored us while assisting the other couple. So finally once they got what they needed my mom then asked her question about some granite she had found and like that had no price . So the man gave us a ridiculous price that didn't match the other prices! So we started to leave when my mom said she needed to go back and let them know about their customer service. When she did the man named huey luey idk told MY MOM how they had other stores and maybe she should try the one off 52nd st where she could get the service she wanted!!! The store off 52nd is near Franklin in the south so y'all do the math!! don't shop here! They suck!! read more

The employee were attentive to customers, no need to run after them to get help and he made it easy to order and load materials to the van.

Horrible customer service!!! If I could give a zero I would. They messed up on my order, I took the day off work and they got the installation day wrong. They wouldn't take responsibility, wouldn't negotiate a lower price for their mistake. Will not refer other customers or contractor colleagues. read more

We have a HUGE job, and they treated us like we were a nuisance to them, like they were going out of their way to answer a basic question. I can typically deal with poor customer service for a good price/product, but this was not tolerable. They DONT want your business. I'll unfortunately pay more for a company that wants my business read more

This was my second experience ordering and working with Granite Outlet. Both times, ordering was easy and they were very accommodating. The customer service was excellent both times, so unsure where the poor customer service complaints are coming from. The prices you can't beat as well - 1k less than what we were quoted from Home Depot. Setting up install appts were also extremely easy, 10/10 Would recommend! read more

Not a ton of selection, and you won't get personalized service, however the prices are great. Solid construction with the cabinets, excellent installation. I would recommend. read more

We just redid our kitchen in a house we just bought and used granite outlet for our quartz countertops and installation upon our realtors recommendation. Wow! They did a great job. The installers (Bao Long was one of their names) were very nice, listened to all our requests and executed the job seamlessly! They demoed the original tile and no issues with that either. And it was an amazing price! Not to mention, there were no hidden costs or additions to our original estimate. So happy! read more

After reading the yelp reviews I was nervous about having Granite Outlet demo my kitchen and install my counters, but I'm so glad I went with them. The people at the warehouse do not hold your hand and help you decide what to pick out, it is a self-serve atmosphere but that is why their prices are so amazing. No one was ever rude to me as other reviews have said. I requested a quote and David came out to me house a week later and measured my kitchen and provided me with a quote. When I went to the store to purchase my quartz, installation as only a week out. The 2 workers who tore out my old tile counters and backsplash were on time, curious, did not leave a mess, and did a wonderful job installing the new counters! They listened to me when I asked for the seams to be cut where the quartz was solid and not a pattern (if possible). Even my most noticeable seam still looks great and overall the countertops look amazing. read more

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honestly if i could give them 0 stars i would, worst customer service & very rude. they had a mistake on their part & wouldn't even try to cooperate with me to fix it. then they all gathered up behind the counter & started speaking in their language and i'm pretty sure they were talking about me because they didn't even try to be discreet about it. WORST CUSTOMER SERVICE. rude & would never do business with them EVER AGAIN. read more