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    Granite Center

    1.9 (8 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Granite Center

    Countertop installation

    Countertop refinishing

    Countertop removal

    1 More Service

    Countertop repair

    Granite Center Photos

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    3.5
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    1 year ago

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    8 months ago

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    2 years ago

    horrible customer service, granite developed a stain after install and never responded to my calls, text or email

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    3 years ago

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    Ferguson Bath, Kitchen & Lighting Gallery

    Ferguson Bath, Kitchen & Lighting Gallery

    2.0
    (24 reviews)
    $$$$

    Great amount of merchandise, however customer service is horrible. I went there a couple of months…read moreago and had bad service then, also. I decided to try again today. I walked around looking at everything for over an hour. Not one person offered to help me or asked if I had any questions. I will not be ordering my appliances, plumbing fixtures, lighting, etc. from there. Really bizarre that they don't appreciate a customer.

    I was in the market for a new wall-mount oven. My husband and I went to their showroom in Lee's…read moreSummit and talked to one of their salespeople. They did not have on display what we needed to replace our current oven. The salesperson was helpful and pulled up online an oven that would have probably worked--to the tune of over $2300. Next was to have their person come to our house to pre-measure. They wanted me to pay the entire amount before the pre-measure was scheduled--which I refused since I wasn't going to pay for something if it wouldn't fit properly. Also, the oven I wanted was out-of-stock with Whirlpool and nobody had any idea of when one could expect delivery. If the measurements all worked out, I agreed to pay half upfront to get it ordered. Their associate showed up for the pre-measure on a Friday afternoon and after running some compilations, said he would have to get back with us that following Monday. We said that would be fine. That was the last I heard from anybody at Ferguson--neither from that guy or from the salesperson who originally emailed me a formal quote. Not even a courteous follow-up on the project. That's been over a week ago. I guess they don't need our business--I was wanting to buy local--but their customer service is terrible. I'm done with them and since I never heard back from them, went to NFM, spoke with the most knowledgeable salesman, found the perfect oven, and saved probably @ $800 in total. Delivery is already scheduled. The ratings on Yelp for this business were somewhat to be desired but I thought I'd give them the benefit of doubt. Now I know why and I'm adding my own one-star rating.

    KCBR Design Remodel

    KCBR Design Remodel

    5.0
    (5 reviews)

    Anthony and the entire team at KCBR did a great job on our bathroom remodel. The crew was very…read morenice to work with and were very neat and clean. They cleaned up after themselves each day before leaving for the day. Travis and Cole were the project managers for our bathroom remodel and did a great job of keeping us informed about what was going to happen each day and who was going to be here on the job site. Great customer service. Anthony the owner of KC Bathroom Remodeling was always available if I had any questions or concerns. Anthony even came over on a Saturday morning to look at an issue I had with the tile. We worked with Amy the designer. She was great to work with. She helped us pick out tile, shower doors, fixtures, lights, and even paint colors. Amy had some great suggestions for us. The painting crew did an excellent job. KCBR even hired a cleaning lady to come clean my bathroom when the job was completed. I would strongly recommend KC Bathroom Remodeling. They were great to work with, very nice and clean. Great customer service.

    Fantastic job. Came in to fix a ceiling in our older home after a major bathroom leak. It was a…read morecomplete mess. Anthony gave a fair quote. It took a little bit to work us in (they're busy!) but it was worth the wait. The crew was incredibly nice, respectful of our home and time, and, most importantly took the time and care to do the job right. The ceiling looks fantastic. If I didn't know there were patches, I'd be hard pressed to see a difference. 5 stars, will hire again

    Global Stone

    Global Stone

    1.7
    (21 reviews)
    $$

    We payed them upfront and it took over 2 months before my wife was invited to design the waterfall…read moreisland at their lanexa shop then when they set a date it got pushed 3 times. One excuse after another then when they did show up our waterfall island was so mix matched we have to build extended shelving in front of it because they won't fix it. Our kitchen 2 windows were installed the same level and they managed to install the back splash and sills at different levels they won't fix that either, we thought of filing a law suit but after going on case net and finding out what terrible people they are we are going on with our lives. Joe and Brenda Macaluso

    Yes, we got a great deal on the countertop. They were having a clearance sale, so we bought a nice…read morecountertop, and it included installation. But that's where the good ended. After we scheduled installation, several things went wrong. 1. They called to postpone. 2. They broke one piece, so had to delay longer. 3. We tried and tried and tried to get an update, and they wouldn't return our calls. Finally got it rescheduled, and installation went fine. 4. It doesn't look like they applied sealer to the countertop. We've called at least 10 times to have them come look, but they won't return the calls. It's been a month. I don't care how cheap it is, do not go there. You're asking for frustration. Update: The manager finally replied to a text, and pretty much just told us to seal it ourselves. Changed from two stars to one.

    Granite Center - countertopinstall - Updated July 2026

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