Granite Basin roofing was exceptional and responded quickly to a previous issue with our roof. They had repaired a leak but an error was made (although no leaking), and they responded quickly and efficiently to repair the error! Hailey and Jamie made it all happen and together with Kevin and Juan, who did the work, it was completed to perfection. We recommend calling them with any roof issue, they stand by their work and you'll be happy you did! read more

Graig lied and the crew taking off the old roof pulled the vent pipe out of the water heater had fumes in the house he didn't care he said mabe when they were walking on the roof the estimate of $13.000 Then he raised it to $15.000 and said $500 was to cut wood for where the roof vents were removed and that was not true they just put sheet metal over the holes they never finished the job the peak of the one end of the house never covered he lied and said that was the finished not so the other end of the roof was finished I asked about a warranty he just shrugged it shoulders and walked away I would not recommend to do my dog house He is a lier and a cheater if he can't write a estaminet any closer he should find another job read more

I contacted Granite Basin Roofing for a second opinion on my roof and everything was very smooth and professional. There were some leaks that I hired them to repair and I felt everything went very well. After the first rain it was clear the repair didn't work. Greg (the estimator) came back out to the home and didn't seem too interested in actually doing the job. He informed me that the money I paid for the failed repair wasn't refundable because they weren't sure of the reason for the leak and the repair was their 'best guess' at the cause. He provided another estimate for a second repair at twice the cost. There were no clear recommendations from him regarding the next step, and as I pressed for more information and direction, he told me my attitude wasn't productive to resolving the issue and suggested we end the conversation. To his defense, he did offer to come back out and re-evaluate the repair to make sure everything was done that needed to be, and everyone in the front office of the business has been nothing but stellar and kind. The reason for the 1/5 review is the clear impression I got from Greg that my roof problem wasn't worth Granite Basin's time, and the fact that I paid for a completely worthless repair didn't factor-in to his efforts to try and accurately diagnose the problem. I understand that it is often difficult to find the true culprit of home problems; however, if you own a roofing company and are getting paid to install/diagnose/repair roofs, I'd expect a little more effort in trying to deliver the product I paid for and earn my business. I'm sure Granite Basin is great at installing a new roof - it's clear that they have many fans based upon their reviews. I would, however, think twice before calling them for any repairs, and clearly evaluate whether or not they truly want your business. read more

Initial contact and quote were professional and reasonable. Team arrived on time and seemed to do a good job of replacing 1/3 of our roofing paper that was leaking. First rainstorm after repair resulted in more leaking, which was addressed quickly, but not completely. Used another company for other 2/3 of roof paper replacement that noted repairs by Granite Basin were not complete and missed vital seals. Key areas missed were the seam between the two new layers of paper, flashing around roof vent, finish/seal along one entire eave and lack of proper work on hip/eaves. Repair team was very courteous, considerate and put in a full day. read more

Thank you, Adam, and Granite Basin Roofing! Professional, honest, showed up when they said they would and made a few quick repairs. Appreciatively, Linda read more

I went with this roofing company because I had previously experienced a leak and another roofing company in Prescott told me I needed a new roof. I knew I was about seven years away from a new roof and they were mistakingmy gender for stupidity, so I called a second roofer. Granite Basin fixed the leak for $150. Fast forward about five years and a hail storm came through and seriously damaged my roof. I knew which company to call. Granite Basin installed a beautiful new roof for me and also refaced my chimney. We're very happy. read more

This guy is a joke I was a licensed general contractor since 1978 He expects to get paid on a terrible tarp job The insurance company went out and took pictures of his tarp job blowing in wind and crying he didn't get paid Then enters in a contract to do a 5k job for 7k and two weeks later after the job was to be completed he canceled out Now home owner has drywall damage from his improper tarping I'll see him in court and file complaints his license I wouldn't recommend this clown to no one read more

The guy sent to us from Granite Mountain roofing was very nice, but after gaining a few more opinions, we believe he totally misdiagnosed our roofing issue . We just hired Legacy roofing and believe they have resolved a flashing issue that had caused our facia to rot out. We are very grateful for free estimates. Thank you . read more

After a less than ethical roofing company quoted me $9500 for a NEW roof and I had an appraiser look at it I had Greg come out and look at it. He said that it had at least 6-12 years left and there were NO repairs needed at all! I was very impressed by his honesty, ethical business practice and punctuality. I wish I needed a roofer! Greg would be my #1 choice! read more

Highly recommend. I called GBR when I saw a new 6inch diameter water stain on ceiling. Greg climbed in attic, identified the stain was directly below a pipe that went out the roof, then got on the roof and inspected the pipe, took pics and showed that it needed to be resealed. He fixed it. Respectable and honest; fast, on the spot repair. Also, well mannered, professional, and easy to talk to, we chatted about schools are kids go to and such. I will definitely be calling GBR again. read more

Greg and his team were excellent! Greg was willing to do an inspection on a Sunday and complete the work a few days later to help us overcome a late stage request during the close of our home. The team was quick to support the invoice and receipt activities that were needed timely. Thanks Again! read more

Our experience was terrible with Granite Basin roofing. We needed all of our sky lights replaced, 10 in total. From the time of placing the order to the install it was almost 4 months, meanwhile our ceiling was getting more and more water damage. I called multiple times and they said one of the products was back ordered, on more than one occasion I'd call and leave a message with someone to be called back by the scheduler and never receive a call back. Finally after two months of this I called and they said the products had come in, why didn't they call to schedule when the products came? I scheduled for a Thursday a week or so later for the install. The day before they were scheduled I received a call saying the manufacturer sent the wrong product, which could be true or maybe they ordered the wrong one? A week or so later we received a call asking if we wanted the solar powered skylights instead of the electric ones, saying they are much better so we said sure. So over a month after the original install date we scheduled the install again. The motorized sky lights have the wrong trim/frame color, and apparently don't come any other color, which would have been nice to know before they were installed. While installing one of them they nailed through the ceiling (so we could see the nails poking through inside), and would have kept going except we stopped them. They left them filthy and with plastic bits on them. So now I get to climb up a ladder to the roof to wash them, lucky I am physically able to do so, unlike most of the Prescott population. They didn't leave the remotes for the skylights so we had to call and ask them to bring them back. Once we got them, one didn't work so we had to call them back again to look at it. When the man who I believe was the owner came back and got it fixed. My husband was asking some questions about how they worked and he said he wasn't familiar with the product...The product they suggested and said was so much better. Overall the customer service sucked, and I was made to feel like an inconvenience to the ladies in the office, and the knowledge of the owner is questionable. read more

Absolute worst customer service I have ever come across! From the entitled women in the office to the owner that has no respect. Had an appointment set up for certain time because our dogs go crazy when someone is on roof...multiple calls to office relaying that info..owner decides to show up a day early on his own time and climbs on roof...dogs go crazy and overheat and break through screen...then again after multiple calls to office relaying how important it is to let us know when materials will be delivered a truck from Phoenix shows up out of the blue and tries to load...we sent them away and cancelled our contract with these guys...absolutely stay away from these guys read more

We had two solar tubes put into our home over the past week. Thank you, thank you, thank you to Granite Basin Roofing, what a superlative job done by professional workers and management. The owner came to our home to advise us on placement of the solar tubes for the greatest effect and amount of light. We went with his advise, since he is the professional and what a wonderful surprise. One area is so well lit during the day I keep going to the back of the house to turn the lights off. The whole kitchen is lit, I can finally see what I am preparing without turning on lights. This company has also done a number of repairs to our roof due to storm damage over the past 3 years and again, there work has always been terrific. We had a leak from the monsoons which was hard to diagnose due to the house architecture, Granite Basin was there for us all the way!!! Thanks Granite Basin, we greatly appreciate your work ethic and professionalism! read more

yelp is for prospective buyers. i got a bid from gratite. i did not use them. the bid process was professional. i suggest getting a competitive bid from "top one roofing". i used them. read more

I agree..."Do not use Granite Basin Roofing". They are careless and over priced. Use them and you will regret it.

Would never recommend Granite Basin Roofing for ANY job. Very unprofessional. Never showed up to do assigned and hired job. Never called after we canceled job by having to leave a message. read more

Do not use Granite Basin Roofing......We had to fight our HOA to get a metal shingle roof approved. We finally got our approval and we were so excited about it. That quickly turn to a nightmare. Greg (owner) did the estimating and after that was absent. Temko rep was here and he was really clueless. The workers thought they were going to install the roof with the OLD paper down. We had to be on top of them every step of the way. There were gaps in the metal with exposed wood. Kinda hard to fix once you cut the metal! We wanted our hood vent pipe taken out, they covered over it and my husband caught that and they had cut the under lament to pull the pipe out. Adam was one supervisor and said call anytime, we did and NO return calls. We would call the office and no return calls or emails were sent asking for a confirmation that the email was sent to Greg...no replies. Towards the end, I called and had to verbally get a confirmation from Alexia that she did receive my calls and emails. It took 6 months to finish our roof. It had to be taken a part due to the fact it was in stalled with so many mistakes. The day workers would show up and stand around for an hour and work for 3-4 hours and leave. The job was short on material, so we had to wait for that. The workers used BLACK caulk at the flanges that butts up against our yellow house! We wanted this roof for the energy aspect and the beauty of it. It took so long that we ended up paying Allied Roofing Supplies ourselves. The one and only person who was a help to us was Jami Dixon. And from our observation she is over worked. When she was finally assigned our job she tried everything she could to find a solution to our many problems. The first crew really did not respect her as after she would line them up and drive off, they would just go back to doing nothing. She worked her tail off being pulled in many directions. She is the saving grace to this company. They finally hired a old employee back and he got things figured out. He pulled the roof off and fixed it correctly. We showed them the video from Temko on how it should be installed....really is that our job? And due to the length of the screws that Temko requires for warranty, we have, in my opinion, unsightly screws coming through the eaves. To close those in, it would cost us, per a bid from Greg, Granite Basin Roofing $4300.00. Needless to say, we are not closing them in. How much did our roof cost you may ask??/ At 1840 sq ft living space plus the garage, $25,500.00. For us that is a lot of money. It looks beautiful now after all the mistakes and sloppiness was fixed. We would not recommend Granite Basin Roofing for any job! read more