1. Granite and Marble Creations

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Soddy Daisy, TN

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Granite and Marble Creations

5.0 (1 review)
Closed • 8:00 am - 4:00 pm

Services - Granite and Marble Creations

Countertop installation

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2 years ago

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Cabinets To Go

Cabinets To Go

(8 reviews)

The staff have been AMAZING! We had the hardest time finding just the finish we needed for our…read morekitchen. They had what we needed. As with all renovation projects there are hiccups from our own planning and design, but these guys were great! I can't speak for the contractors they recommend for installation. We used our own. If you use your own contractor, the cabinets will need to be assembled, they arrive at your door broken down for easy shipment, much like buying from Ikea Pricing was very reasonable, especially compared to Lowe's

They sent me cabinets that were not made correctly and then told me it was up to me to pay to fix…read morethem even though I sent them pictures that clearly showed the error. And the cabinets were/are under warranty. They also sold me shelves that were rounded. Square shelves were delivered. I was told that they realized after selling them to me that they did not make rounded ones in the style I ordered so they substituted the round ones. They did not let me know of the substitution and would not let me return them for another option. They sold me three 2x4s for just shy of $1200 that were never used in the project. Would not let me return them. Told me it was my fault for not reviewing the documents with enough care and I had signed off on the project as is. I am a retired school teacher not a cabinet maker. There is more but this seems like enough to make my point. Terrible experience. I took my concerns all the way to the CEO and didn't get anywhere. All he did was send me a stock picture of some cabinets that didn't even look like mine to say it would work out.

Rocky Tops Custom Countertops

Rocky Tops Custom Countertops

(20 reviews)

The Rocky Tops crew did a good install job considering the un level floor on which my cabinets sat…read more There were some small un calculated areas that should have been seen before installation. Two things: NEVER let anyone cut granite in your house without the device made to connect to the saw the collects the massive amount of white dust! As the result of not using the right equipment and not sealing my kitchen off it took me three weeks to clean all I could see on surfaces then hire someone to get to fabric,baseboards, blinds, shades and windows. Warning two. Tell your install crew not to put any cans, brushes or rags on your furniture. One of the installers left a rag soaked in a caustic material on my antique ponderosa pine table, causing it to cloud into the wood. The table top had to be completely refinished. My Rocky Tops agreed to pay for that but since the job in April, keeps telling me the "woman who writes the checks" hasn't. I paid for the refinishing in hope that the woman who writes checks would come across the payment due to the customer subjected to carelessness causing damage. These were nice people to deal with and they accommodated me by finding a granite that matched my budget. They just need to be more aware of what they are doing while in someone's home and stand behind their word Now, no one wants to return my call

Purchased Calacatta Palermo Quartz countertops and full backsplash only because Marco had reassured…read moreme that if there was any issues that Rocky Tops Custom Countertops would fix the issue. That the work would be top quilty and professional. When the countertops were installed the caulking was not done correctly and some areas not done at all. I called Chris the installation manager about the issue but he refused to return my call. I had to take time off from work to go to Rocky Tops Custom Countertops about the issue. Even then I was not able to speak to Chris or any manager about the issue. When they came back to install the backsplash they brought the wrong backsplash to my house. Then when they did bring the right backsplash it was not what I had approved. It was missing an outlet cutout that I had called out on the slabsmith. I was reassured by Nayeli that the outlet was not missing and would be cutout. Now I'm stuck with a slab that I didn't approve. Went back to Rocky Tops Custom Countertops and asked to speak to a manager. Again I was denied the opportunity to speak to a manger about it. The missing outlet that the installer had to cut out because they didn't do it at the warehouse b Poor quality and not professional.

Granite and Marble Creations - countertopinstall - Updated October 2026

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