Very clean environment and friendly staff. Only reason I gave it a 4 rather than a 5 star is due to…read morethe stench coming from the outdoors.

The room smelled like stale beer and cigarettes. We had a room with 2 queen beds, and only one…read moreperson could walk through at a time because the room was so small. In the morning we looked in the air conditioner and it was packed full of stuff... gross. No wonder it stunk in there. Normally on weekends Breakfast goes later, not here, done at 9. The parking lot was nasty. Walls are thin, above us someone was having a good time until 2 am. Definitely not worth the money. I told the front desk this morning and she didn't seem to care. Definitely will not stay there again.

Super clean room very, very nice and fresh white sheets. Everything was wonderful…read more The water in the shower was nice and forceful . The continental breakfast was. Substantial to get us on the road again.

Definitely over priced! Heard several complaints while…read moresitting in the lobby. Value, unmade rooms, homeless in hallways, knocks on doors.

This place is great! We were heading from Denver back to Chicago and stopped for the night. We got…read morein very late with three kids, and they were friendly and accommodating. The room was clean, temperature great, and the beds were so comfy! They even brought us more linens for the kids on the trundle bed. I'm the morning, breakfast was delicious (with healthy options), the fitness room and pool were clean and kept up nicely, and when I had my hands full upon returning to my room, one of the staff even helped hold things so I could open my door. Bathrooms and shower were very nice, and the hotel is right next to a great Starbucks. We will definitely return on our next road trip!

This is an excellent Best Western. We have stayed in every hotel franchise across the country and I…read moream being converted to becoming a BW regular, and places like this are why. Smooth check in, gorgeous, clean room, quiet, excellent bathroom & shower, very comfortable bed. Only two complaints (that aren't really complaints, just suggestions) are that the BW website is really hard to work with on mobile (Iphone) so I downloaded the app, which I hope will be an improvement. The only other thing is that many BWs have EV chargers and we really would find that helpful. We don't even mind paying a reasonable fee for the electricity. It is just a huge help to charge at our overnight stays.

An excellent stay for a quick overnight on a road trip. Facilities were clean and staff were great…read more The continental breakfast was extensive and the coffee machines were wonderful. We requested a crib and they had it in our room ready to go before we arrived! The rooms also got very dark, which was perfect for our napping baby. A few restaurants in walking distance. Check out blue fork kitchen! We would stay here again.

We stayed here three nights over the 4th of July. It was state softball tournament weekend so it…read morewas very busy. The staff were excellent and the facility was very clean. I have to give a shout out to one of the front desk clerks, Liz. She went above and beyond to help my granddaughter print off a play sheet when the public use printer was out of ink. She had us send it to her email so she could print it out. But she also laminated it for her!! That is customer service! Thank you!

FALSE ADVERTISEMENT! They advertise a hot tub on Expedia. Upon arrival after paying $147.00 &…read morechecking in, the manager states they haven't had a hot tub in over a year. I was floored. It's why we reserved the place. They also need to remove the signs in the pool area that indicate a "pool & spa." The manager was less than helpful, refusing to remedy in any way even after I offered to check out (I checked in only 2-3 hours earlier). She placated me by handing me the general manager's business card & to call on Monday. RUN from this place, as there are better options available in town.

Thank you to the staff of this wonderful hotel. We were passing through on a road trip on our way…read morehome, and our car broke down. They were very accommodating on such a short notice, and made us feel welcome and at home in a place unknown to us. Every single staff member we spoke to was very nice. If you're looking for a place to stay the night and need a great spot to rest your head, look no further. Thank you for helping us out in our time of need.

I like to stay at family owned establishments. Preferably older motels where a certain sense of…read moreold fashioned comfort can be found and the owner, their spouse and kids are involved in the motel's day-to-day activities. I also like to know that the money I spend stays locally. I found just that place in the Grand Motel in Hastings, Nebraska. I chose the Grand over the other local places because of the overwhelmingly positive reviews posted on the Internet. I was not disappointed. Despite arriving rather late at night, the owner greeted me with a smile and a hearty "welcome to Hastings". Parking was plentiful and backing a 20 foot truck and car trailer was easy. The 60-year-old motel is charming and boasts a nuts and bolts attitude that provides the essentials for a weary traveler. The room was clean and agreeable. The microwave was clean and the fridge was a standard sized unit found in almost all hotels and motels. Free wi-fi was a treat. The bed was comfortable. The bathroom was clean and provided the essentials (towels, soap, shampoo, and conditioner). Free breakfast is available upon request as are other amenities such as an iron and ironing board. The area is safe, quiet, close to restaurants and other services. I slept well and woke up refreshed, ready for the long day ahead of me. Thank you Mike, I look forward to staying at the Grand again!

Pretty good, but bed did not seem to breath as well as most, so got hot where I lay for a while…read more Some TV channels had problems including no audio on some. Nice minifridge. AC cycles on and off. It would be nice if the fan could stay on between cycles for more consistent sound. Quiet. Good parking.

Had to change rooms twice because there was water leaking on the floor in the bathroom and wet…read morecarpet in the bedroom area. If you're assigned to the old part of the Arrow hotel, SAVE YOUR MONEY and time!!! It's a dump

I remember this hotel from when I a young kid. It has gone downhill. This used to be the best place…read moreto stay in Broken Bow. We reserved a room to visit family. Around 9pm at night a random person tried to enter our room with a key. (There is no safeguard to stop anyone entering) I sent my husband to the door to confront the person. They ran. I went downstairs to ask what was going on. The person at the front desk said "oops, oh look here is the the 2nd key to your room". They gave out a key to two different people for the same room. No apologies, not to me or the other person. We got no sleep wondering if anyone else had a key to our room or if anyone was going to show up and just open the door with a key given to them by the front desk. I will never stay here again. This is the only time I've ever had someone open my hotel door with a key and say it's their room. The biggest disappointment was that we didn't even get an apology from the front desk. No guarantee that no one else would try to enter our room. Nothing. My husband and I took shifts to guard the door because we didn't know who else may have given a key to our hotel room.

Stay here 4 to 6 nights a month. Rooms are nothing fancy, but always clean and inexpensive. I am…read morealways greeted with smiles . Will continue to stay here.

You get what you pay for. 1970's era rooms with no amenities except ice. Very nice friendly lady at…read morefront desk. Wouldn't stay more than 1 night but good place to rest your head and get back on the road.

Free breakfast with stay, buffet style breakfast along with coffee/drinks etc…read more Front desk staff was really nice and welcoming, I asked to check in early if possible and they made it happen. Provided complimentary water throughout my stay. Room was nice, clean and organized. Basic toiletries provided including shampoo conditioner and body wash in the shower. Overall great stay, will be booking again when returning to Grand Island. They even sent a handwritten post card after my stay!!

Clean, well arranged room and a large bathroom, good sized fridge and microwave, closet and drawer…read morespace (if you need it), friendly staff, and the perfect continental breakfast. Fitness center is minimal but sufficient and there is an indoor pool, but I didn't have a suit. Lots of restaurants close by, and easy access from the freeway. Perfect safe and cozy road trip stop.