Rolling the dice with selecting dentists based off of what your insurance covers is always a big…read moregamble. However, DM Family Dentistry turned out to be worth the gamble as it was a total winner. The front office staff were so wonderful and patient about my insurance and having to reschedule my appointment twice. When I finally had my appointment I was a little nervous. Destiny who did my x-rays and cleaning was so nice and gentle. She understood that I was nervous and gave me positive words and reinforcement that I was doing well. This continued with Dr. Brooks as he listened tot my concerns and checked everything out! He said that I was doing well with brushing and flossing and that they will keep an eye on a couple of tight contact areas. This was such a big relief and I left with a smile on my face-they really made my day. I actually can't wait to come back in November!!

I had my first appointment at DM Family Dentistry. The staff & Techs & Dr. Parry were very…read morewelcoming & friendly. I had a through teeth cleaning & detailed explanation of the radiographs by Dr. Parry. I am so happy to find this practice! Thank you all! Sally Jo P. W.

Best dentist office! They are friendly, efficient and have gone a long way in ameliorating my fear…read moreof dentists.

Always a good experience when I have work done at this office. Excellent staff and quality care. I…read morereally recommend this dental office for all your dental needs!

$267 for only exam and X-rays without insurance. Extremely…read moredisappointed in this office. Was quoted over $2,100 for a full cleaning and one filling. DO NOT RECOMMEND. You can tell when a place is just all about the money and not about the care of the clients. I went directly to Aspen dental and explained how I just got screwed. At Aspen I got exam,cleaning X-rays and 1 filling. Teatment plan was $800 compared to over $2k at this office.

In the beginning they checked and said we were covered under our insurance. We (husband AND wife)…read morehad appts for X-rays. At the END of appts they discovered we were NOT covered (for a tooth extraction after they made future date for pull)! We paid out of pocket for tooth that was hurting BUT dentist worked and worked on extraction and was very painful. More for patient than dentist breaking his "back". End of story: had to get amoxicillin because he left bone in-now another dentist will remove the rest!! Take your chances at casa grande family dentist. Yes girls in office are friendly but the rest: stay away!!

We just moved here from Chicago and had a very very good dentist. She became a personal friend of…read moreours. When my implant fell out I went to Dr. Gunnell and he did not do any unnecessary work he told me to contact my prior dentist and find out what model of implant I had and that he would order the tool and he would fix it. Since My insurance did not cover this repair he gave me a discounted rate and fixed my implant. He explained how it got loose and said it does happen more frequently than you would think. My teeth were cleaned by his hygienist who also explained why certain areas of my mouth had more plaque than others and recommended a good mouthwash to prevent the build up. She was very knowledgeable and took her time answering all my questions. When my husband got a gum infection he went there and Dr. Gunnell recommended that they try an antibiotic first before doing any more root canals on him. The antibiotic is working and his gums are getting better. I would highly recommend Dr. Gunnell to my family and friends.

Who doesn't LOVE going to the dentist? Said absolutely NO ONE EVER!…read more Every six months, like clockwork, I show up for my dental cleaning! I've been coming to Dr. Gunnell's office since 2022, and there's a reason I keep coming back! This visit started with a little insurance adventure. The office texted me a week before my appointment to confirm, and I informed them that I had new dental insurance. I was told I wasn't covered, even though my insurance portal clearly showed that I was. Rather than argue, I decided to do a little investigating myself. I contacted my insurance company and had them call the dental office directly to verify my coverage. Sure enough, I WAS covered! I had even asked the office for a referral elsewhere if my insurance wasn't accepted, but unfortunately, that message was left on read. My advice: If you really like Dr. Gunnell and are told your insurance isn't accepted, don't automatically take that as the final answer. Be proactive! Call your insurance company and have them verify your benefits directly with the office. I'm glad everything was eventually worked out because I genuinely enjoy coming here. However, I do feel the front office could improve its communication and follow-through when it comes to insurance questions. Now, let's talk about the people who keep me coming back! First, a SPECIAL shout-out to my hygienist, Kim! Kim always has the gentlest hands, which I especially appreciate because I have sensitive teeth! Let's face it, nobody looks forward to having their teeth scraped and polished, but Kim makes the experience as comfortable as possible. She takes her time, is mindful of my sensitivity, always shares the BEST advice and tips for keeping my teeth, gums, and mouth healthy and clean between visits. What I appreciate most is that she doesn't just clean my teeth and send me on my way. She genuinely cares about educating her patients and helping us maintain good oral hygiene. Kim, thank you for making my six-month visits something I don't have to dread! You're definitely one of the reasons I keep coming back! And then there's Dr. G! One thing I appreciate about Dr. Gunnell is that he attended one of California's best dental schools (USC)! I also like that he stays current with the latest advancements in dentistry. He's knowledgeable, thorough, and makes those twice-a-year checkups quick and easy. I'm also pretty sure I'm his FAVORITE kind of patient! No cavities, no major dental work, just a quick and easy checkup! That's exactly how I plan to keep it! Now, I have to give a little credit to my secret weapon: my Philips Sonicare electric toothbrush! Yes, I'm giving my toothbrush a shout-out in a dental review! You can find Sonicare toothbrushes at Costco, Best Buy, or Target. Mine alerts me when I'm brushing too hard and offers different cleaning settings, including whitening & extra cleaning. Is it an investment? Absolutely! But I'd much rather invest in a quality toothbrush than spend money fixing cavities or dealing with receding gums down the road. Combine that with flossing, regular cleanings, and Kim's helpful advice, I'd say it's a pretty good recipe for keeping my smile healthy! Overall, I'm happy to continue trusting Dr. Gunnell and Kim with my dental care. While the insurance communication could definitely use some improvement, the actual dental care has kept me coming back since 2022. I believe in giving credit where it's due, but I also believe in sharing the entire experience, good and bad. Hopefully, the office takes the insurance feedback constructively because the quality of care deserves equally good customer service. After all, finding a dentist AND hygienist you actually enjoy seeing is half the battle! See you in another six months, Dr. G & Kim! Hopefully, still cavity-free & making your jobs easy!

The billing practices here is horrible. They overcharge they double charge getting them to fix…read moreanything is horrible. You have to call them demand them to fix their overbilling. The place is dirty. The walls are dirty. The bathrooms are dirty. I do not recommend this place at all unless you like being overbuilt And this place is horrible air-conditioning

I'm a snowbird near Casa Grande. My crown fell off and I needed to have it cemented back on. Silly…read moreme--I thought Aspen Dental did emergency work. I had dental work done 2 years ago @ Aspen Dental in a different state. So I now am required to have a complete exam, x-rays, etc. before they will see me again. I have a regular dentist back home in Michigan. I just need a crown re-cemented. The receptionist was rude, unprofessional, and totally lacked empathy. She could have cared less. I could barely explain my needs because she had too many policies to spew out. Don't waste your time unless you want to become the property of Aspen Dental and give them exclusive rights to your dental care and insurance.

I love all staff they always make me feel like they truly care for me…read more They are all so nice and they are very affordable And have amazing payment methods And the doctor is the best in the whole world Thank you western dental

Western Dental in Casa Grande…read more If you follow any reviews at all please follow mine regarding this office! This is the worst office I have ever been to or heard of. I know dentistry as my mother did dental hygiene for 45 years and I was an assistant 30 years ago. That being said I had beautiful teeth but due to an illness my teeth literally were breaking daily starting 5 years ago. I was scared and embarrassed I thought I would never need dentures. It took me over a year to go in but I finally got the courage this September. Trying to make this review not so long, I had my initial appointment and the dentist I saw had the personality of a mop. I felt rushed with questions, he was rude and frankly made me more worried about everything instead of feeling more relaxed. My next appt was Oct 4 with the surgeon to remove 15 teeth! And do bone graphs so the dentures would fit right cause the dentist I saw in September says if I didn't get bone graphs my bottom dentures wouldn't fit right and would move when I talked, ate etc. That freaked me out so I said I wanted the bone graphs. That same dentist said it would take only 2 days to get the temporary dentures so I wouldn't I wouldn't look toothless which embarrassed me terribly. I cried and said I was scared and so embarrassed of that. The day of surgery was the first time meeting the surgeon and he did the surgery while I was under anesthesia. It seemed to go well considering. I had a lot of swelling, bruising, black eyes and pain but it wasn't that bad. Nobody from the office called at all to see how I was like I was taught in dental school, like other offices do. They didn't care at all. I couldn't even get in to see the surgeon again for him to look at everything until Nov 15, over a month later. I still have not received my temp dentures and nobody had any info. I finally tracked down the office mng who is there only once a week! She promised it would be done within 2 weeks by the best lab they used. The girl there told me the reason the temp dentures weren't ready was the info was never even sent to the lab in September to get done! Back to the 15 of Nov, today is Dec 11 and still nothing , no temp teeth or permanent for that matter and I can't reach anyone! And to make it even worse the bone graphs weren't done that we paid out of pocket for and still have not been reimbursed. I have missed my sister's funeral in California along with other plans I couldn't go to cause of being so depressed over how I looked etc. Í hope you've read this review and don't take your chance at this office. When I was in dental school we would joke about Western dental and were told not to ever work there or go there but I thought after 30 years it changed plus my insurance, Medicare, had them listed for casa grande. Please don't take a chance here, if your getting serious work done like me go to a real dental office that care about their patients! Sorry this was so long but felt the need to warn people. And this wasn't even everything that went wrong! Good luck! Since this as of December 22 I still never received my temporary dentures and was told I have to go to a different dentist to finish. It's Xmas, I have no teeth, and all my dental money for 2025 is gone and next year my insurance is paying$1000 less so idk how I'm going to fix my mouth. This has caused so much stress and depression. I can't believe this place. Since they are going to treat me this way and ruin my life I will have to now go to the attorney, the dental board, the BBB, and possibly 3 on your side with the news. I have health issues and now I have to do all this when all I wanted was a nice smile again. Just devastated

i am totally disappointed with this practice. i needed a new denture in 2025, and it took three…read moremonths of office visits to get it right. Scroll ahead 15 months, and the denture has developed a large crack in it. I'm currently in Colorado, and have to go to a dentist her for a repair or replacement. Dr. Wells refused to speak with me on the phone, and his office manager Angelica told me the only way they would pay for it was for me to travel back to Arizona. Worst customer service ever.

The staff is Very friendly, the hygienist was one of the best I've ever had. Sadly, I won't be…read morereturning. I was there for a routine exam and cleaning. I don't do x-rays every year because of other health issues and radiation IS a toxin... I brush and floss EVERY single day, have not had dental issues in YEARS and I was told by some little person that "the state of Arizona requires us to do x-rays every year"! Are you serious? This IS still America, and the scamdemic failed, or did you not get that memo? Providers DON'T get to dictate procedures, they can refuse treatment but they cannot FORCE a procedure on you. I think this little person needs to be re-educated about patient rights. HealthCARE is not all about what you can bill my insurance company.... According to the ADA "guidelines state x-rays should be ordered only when clinically necessary based on individual risk." I walked out and nobody stopped me! So, hopefully she doesn't try to pull this lie on someone else, but be warned, and DON'T be pushed over. I'll copy/paste this review on every website I can find...

I'd be lying if I didn't tell you my dogs referred me to this dentist. Hahaha, jokes aside, the…read morestaff, Mrs. Drew & Dr. Drew really made the experience great! The office is modern and they really care about patient care-- which both my husband always care about! Dr. Drew is extremely thorough with his exams and love how friendly he is. Pssst, to my fellow Yelpers, Dr. Drew & Mrs. Drew are foodies!! The team is really thorough and they make sure you're covered by your insurance before proceeding with your appointment-- which I know can be really challenging to get prepared. They provide estimates to costs before your actual treatment and they've found issues that previous dentists didn't see in us before. Also, I like the texting option with the front desk as I do get caught up in meetings LOL I'd love to give a shoutout to my new favorite hygienist, Erica, for a great teeth cleaning, painless x-rays (as they do get uncomfortable sometimes) and amazing patient care!! Did I tell you they have cute dogs running around the office? HIGHLY RECOMMEND if you're looking for an amazing dentist!

Dr Drew is the best! My fiancé has been to several dentist to fix his problem and Dr Drew found the…read moreproblem and repaired it right away! We came from Fountain Hills and was worth the drive! His wife helped me with our insurance and was a sweetheart! We will definitely be going back again!

This was the best dental experience of my life! I had a wisdom tooth that needed to be extracted…read moreand I was in a lot of pain. I was also six months pregnant so I was very nervous. I went to a dentist that would not extract the tooth but instead set up an appointment with an oral surgeon, which sounded costly and unnecessary - not to mention the soonest I could see him was 2 weeks! So we made some calls and got a hold of Agave Dentistry and they were able to see me in the same day! Dr. Davis and his assistant were so thorough in explaining the procedure that I felt very calm. To make a long story short, I thought I would be in a lot of pain so he wrote me a subscription, but I never needed it because the procedure was so successful. I highly recommend anyone to go to Agave Dentistry. Pros: - Same day service - Professional, clean and attractive office without being over the top fancy like so many dentists offices are (no wonder I feel like those other dentists are charging me way to much) - Friendly staff - Dr. Davis is very knowledgable, thorough and has a great calming personality (I usually dread going to the dentist, but I was surprised at how comfortable and at ease he and his staff made me feel) Cons- none

The dentist and supporting assistants are friendly and engaging. The problem with this facility is…read morethat there is little to no communication between the doctor and the accounting department. I had my initial exam, etc., then discussed with the doctor my level of commitment, commensurate with my insurance coverage. During the course of continually having the temporary crowns replaced, an opportunity arose where I could facilitate obtaining the permanent crowns. Unfortunately, the kind doctor never conveyed my insurance limitations to his billing manager. Therefore, I was charged $7,000 through my insurance provider, then charged an additional $2,500 as an "out-of-pocket" expense. My friends and neighbors have also noticed billing anomalies. When they challenged the accountant about the issue, they were phoned by the dentist and assured that their "overpayment" would be accordingly refunded. Thankfully, the money was returned. They then received a letter from Agave Dental to the tune of "we no longer want to have a client-patient relationship with you". I advise any readers hereof to be especially vigilant with their dealings with Agave Dental.

Do not take your kids to this dentist . My 3 yr old ended up with an infection due to malpractice…read morewhile getting crowns . I now take her to a dentist in Maricopa . Worth the drive& time . I had the worst experience ever .

Holy crap the lady up front needs to be fired! The amount of personal calls she took while just…read morechecking me in and verifying my insurance is insane! I asked if my insurance was good and she hadn't even started to check! She then proceeded to keep answering personal calls while others were checking in. Either do your job or leave lady. Then continues to cut me off off while I'm talking.