i am totally disappointed with this practice. i needed a new denture in 2025, and it took three…read moremonths of office visits to get it right. Scroll ahead 15 months, and the denture has developed a large crack in it. I'm currently in Colorado, and have to go to a dentist her for a repair or replacement. Dr. Wells refused to speak with me on the phone, and his office manager Angelica told me the only way they would pay for it was for me to travel back to Arizona. Worst customer service ever.

The staff is Very friendly, the hygienist was one of the best I've ever had. Sadly, I won't be…read morereturning. I was there for a routine exam and cleaning. I don't do x-rays every year because of other health issues and radiation IS a toxin... I brush and floss EVERY single day, have not had dental issues in YEARS and I was told by some little person that "the state of Arizona requires us to do x-rays every year"! Are you serious? This IS still America, and the scamdemic failed, or did you not get that memo? Providers DON'T get to dictate procedures, they can refuse treatment but they cannot FORCE a procedure on you. I think this little person needs to be re-educated about patient rights. HealthCARE is not all about what you can bill my insurance company.... According to the ADA "guidelines state x-rays should be ordered only when clinically necessary based on individual risk." I walked out and nobody stopped me! So, hopefully she doesn't try to pull this lie on someone else, but be warned, and DON'T be pushed over. I'll copy/paste this review on every website I can find...

Love this place. Highly recommend. Excellent employees. Take your whole family. You will love it.read more

Do NOT go here. Not forthcoming with what was going to be done. I went in for a consultation for…read morea tooth that has moved and affecting my bite. I was seeing consultation for braces and teeth whitening I was not made aware that the exam they did was going to be billed to my dental coverage. I have my established care with a different provider. They were also billing me for a cleaning that DID NOT HAPPEN. Due to the billing events from this appointment, I now can't use my coverage with my regular dentist. The doctor that did the exam recommend a small procedure that would involve shaving the tooth and make it appear normal. Now, I am being told that was not the recommendation. Save your time and money. Go to a reputable provider. I will be filing a complaint with ADA complaint board and BBB.

I went in for a consultation to get a tooth extracted. I explained the urgency of getting the…read moretooth removed. They agreed to do it immediately. I am a big baby with dental work, but Dr Gilge was great with me. I didn't even need nitrous. If I ever need another tooth extracted I would come back to him. The staff was also great.

If I could give 6 stars, I would. The office and front desk are as immaculate! From my dentist, Dr…read more Snow, to the support staff (Ricky!), it is absolute perfection. If only all businesses could run as smoothly & with such obvious care for their clients, Yelping would be a breeze. Specifics: they only do extractions, wisdom teeth & implants with or wo sedation. The office is designed with modern aesthetic appeal & reflects the streamlined approach to anxiety provoking aspects of dentist visits that help calm my fears! Gentle & informative. Very fair pricing to boot!

I'd be lying if I didn't tell you my dogs referred me to this dentist. Hahaha, jokes aside, the…read morestaff, Mrs. Drew & Dr. Drew really made the experience great! The office is modern and they really care about patient care-- which both my husband always care about! Dr. Drew is extremely thorough with his exams and love how friendly he is. Pssst, to my fellow Yelpers, Dr. Drew & Mrs. Drew are foodies!! The team is really thorough and they make sure you're covered by your insurance before proceeding with your appointment-- which I know can be really challenging to get prepared. They provide estimates to costs before your actual treatment and they've found issues that previous dentists didn't see in us before. Also, I like the texting option with the front desk as I do get caught up in meetings LOL I'd love to give a shoutout to my new favorite hygienist, Erica, for a great teeth cleaning, painless x-rays (as they do get uncomfortable sometimes) and amazing patient care!! Did I tell you they have cute dogs running around the office? HIGHLY RECOMMEND if you're looking for an amazing dentist!

Dr Drew is the best! My fiancé has been to several dentist to fix his problem and Dr Drew found the…read moreproblem and repaired it right away! We came from Fountain Hills and was worth the drive! His wife helped me with our insurance and was a sweetheart! We will definitely be going back again!

Rolling the dice with selecting dentists based off of what your insurance covers is always a big…read moregamble. However, DM Family Dentistry turned out to be worth the gamble as it was a total winner. The front office staff were so wonderful and patient about my insurance and having to reschedule my appointment twice. When I finally had my appointment I was a little nervous. Destiny who did my x-rays and cleaning was so nice and gentle. She understood that I was nervous and gave me positive words and reinforcement that I was doing well. This continued with Dr. Brooks as he listened tot my concerns and checked everything out! He said that I was doing well with brushing and flossing and that they will keep an eye on a couple of tight contact areas. This was such a big relief and I left with a smile on my face-they really made my day. I actually can't wait to come back in November!!

I had my first appointment at DM Family Dentistry. The staff & Techs & Dr. Parry were very…read morewelcoming & friendly. I had a through teeth cleaning & detailed explanation of the radiographs by Dr. Parry. I am so happy to find this practice! Thank you all! Sally Jo P. W.

We just moved here from Chicago and had a very very good dentist. She became a personal friend of…read moreours. When my implant fell out I went to Dr. Gunnell and he did not do any unnecessary work he told me to contact my prior dentist and find out what model of implant I had and that he would order the tool and he would fix it. Since My insurance did not cover this repair he gave me a discounted rate and fixed my implant. He explained how it got loose and said it does happen more frequently than you would think. My teeth were cleaned by his hygienist who also explained why certain areas of my mouth had more plaque than others and recommended a good mouthwash to prevent the build up. She was very knowledgeable and took her time answering all my questions. When my husband got a gum infection he went there and Dr. Gunnell recommended that they try an antibiotic first before doing any more root canals on him. The antibiotic is working and his gums are getting better. I would highly recommend Dr. Gunnell to my family and friends.

Who doesn't LOVE going to the dentist? Said absolutely NO ONE EVER!…read more Every six months, like clockwork, I show up for my dental cleaning! I've been coming to Dr. Gunnell's office since 2022, and there's a reason I keep coming back! This visit started with a little insurance adventure. The office texted me a week before my appointment to confirm, and I informed them that I had new dental insurance. I was told I wasn't covered, even though my insurance portal clearly showed that I was. Rather than argue, I decided to do a little investigating myself. I contacted my insurance company and had them call the dental office directly to verify my coverage. Sure enough, I WAS covered! I had even asked the office for a referral elsewhere if my insurance wasn't accepted, but unfortunately, that message was left on read. My advice: If you really like Dr. Gunnell and are told your insurance isn't accepted, don't automatically take that as the final answer. Be proactive! Call your insurance company and have them verify your benefits directly with the office. I'm glad everything was eventually worked out because I genuinely enjoy coming here. However, I do feel the front office could improve its communication and follow-through when it comes to insurance questions. Now, let's talk about the people who keep me coming back! First, a SPECIAL shout-out to my hygienist, Kim! Kim always has the gentlest hands, which I especially appreciate because I have sensitive teeth! Let's face it, nobody looks forward to having their teeth scraped and polished, but Kim makes the experience as comfortable as possible. She takes her time, is mindful of my sensitivity, always shares the BEST advice and tips for keeping my teeth, gums, and mouth healthy and clean between visits. What I appreciate most is that she doesn't just clean my teeth and send me on my way. She genuinely cares about educating her patients and helping us maintain good oral hygiene. Kim, thank you for making my six-month visits something I don't have to dread! You're definitely one of the reasons I keep coming back! And then there's Dr. G! One thing I appreciate about Dr. Gunnell is that he attended one of California's best dental schools (USC)! I also like that he stays current with the latest advancements in dentistry. He's knowledgeable, thorough, and makes those twice-a-year checkups quick and easy. I'm also pretty sure I'm his FAVORITE kind of patient! No cavities, no major dental work, just a quick and easy checkup! That's exactly how I plan to keep it! Now, I have to give a little credit to my secret weapon: my Philips Sonicare electric toothbrush! Yes, I'm giving my toothbrush a shout-out in a dental review! You can find Sonicare toothbrushes at Costco, Best Buy, or Target. Mine alerts me when I'm brushing too hard and offers different cleaning settings, including whitening & extra cleaning. Is it an investment? Absolutely! But I'd much rather invest in a quality toothbrush than spend money fixing cavities or dealing with receding gums down the road. Combine that with flossing, regular cleanings, and Kim's helpful advice, I'd say it's a pretty good recipe for keeping my smile healthy! Overall, I'm happy to continue trusting Dr. Gunnell and Kim with my dental care. While the insurance communication could definitely use some improvement, the actual dental care has kept me coming back since 2022. I believe in giving credit where it's due, but I also believe in sharing the entire experience, good and bad. Hopefully, the office takes the insurance feedback constructively because the quality of care deserves equally good customer service. After all, finding a dentist AND hygienist you actually enjoy seeing is half the battle! See you in another six months, Dr. G & Kim! Hopefully, still cavity-free & making your jobs easy!

Dr. Alex Trigonis is quite probably the most dishonest and unethical dental practitioner that I've…read moreever encountered. My son Michael was treated by Dr. Trigonis in 2012. I have four main issues with this treatment: (1) Dr. Trigonis enormously overstated his familiarity with jaw surgery. Also, when he saw how concerned my wife and I were about the prospect of our son having jaw surgery, he revised his initial opinion that "your son's condition cannot be corrected without surgery", holding out the false hope that a non-surgical treatment was possible. Ultimately, four other dental experts--Dr. William Arnett (dental surgeon), Dr. George Lyman (pediatric dentist and professor of dentistry), Dr. Robert Kiken (dental surgeon), and Dr. Stewart White (orthodontist)--agreed that a combination of jaw surgery and orthodontia (Dr. Trigonis' original recommendation) was the only good option. (2) Dr. Trigonis has admitted in writing to having violated our rights to informed consent. He claims that he decided without our consent to take the non-surgical route for treating our son. (I believe that this was actually a false admission, in that he was attempting to cover up having incompetently prepared my son for the surgery, but this is hard to prove). Either way, per long-established legal precedent, Dr. Trigonis' actions constitute dental malpractice. (3) When the jaw surgeon (Dr. William Arnett) informed me that my son's orthodontic preparation was not correct, and that rework would be required to address the problems, Dr. Trigonis demanded more money to fix his work. Given the concerns about his honesty and competence, I decided to switch to another practitioner (Dr. Stewart White). [Between Drs. White and Arnett, my son's dental problems were efficiently and professional corrected.] (4) There is one additional issue that is worth mentioning: When I brought Dr. Trigonis to small claims court, he falsified the dates of treatment. A detailed discussion of the small claims case can be found here: http://phillipmfeldman.org/history/miscellany/small_claims.html

The dentist themselves are great, Billing and insurance authorizatio staff. not so great. I had a…read morecrown and root canal done paid for on the spot. When I returned for my x-rays and consultation, I was told I had an outstanding balance. It was blamed on the insurance company, not covering a portion of the procedure.. I paid this balance and then told them to get a pre-authorization on everything else after that point today I was scheduled for an appointment and received another outstanding balance From x-rays and consultation,. It feels like they just tell you what you want to hear to get you in the door. I will not be returning.

I have been going to Florence Family Dental for over six years, since I began working in Florence…read more I go for 3-4 cleanings per year, and other work as needed. Holly on the front desk is always welcoming with a smile; the hygienists do a great job and show true care for you, and I've always trusted Dr. Jason Whetten and been happy with the work he's done. They are an excellent practice in my experience.

I was a little skeptical because of some of the reviews people have left on here. I do not…read moreunderstand where all this negativity came from. These people were literally amazing and so kind every step of the way. I was greeted professionally and with kindness by all the ladies at the front desk from the minute, I walked in. As for my hygienist she walked me through every step with nothing but kindness! I definitely will be returning!