I lived at AVE Las Colinas for 1.5 years and only left due to work. The absolute best staff. Graham…read morehelped move me in when I was relocating for work from out of state and made the process seamless. Andrew and Amanda and all of the staff have been exceptional as consistently pleasant faces that quickly made AVE feel like home. Thank you all! The grounds are clean, maintenance is prompt and friendly. My apartment was beautiful and functioned well for my needs. Awesome gym, happy with the Luxer package delivery system and mail room. Highly recommend!

I was disappointed with my stay -- the apartment was clean and had a big closet, but it was very…read morenoisy (close to the roads and you can hear the neighbors), and there was no convertible bed in the main room. Plus, you are far away from Las Colinas Center without a car. Maintenance was poorly managed too: they closed the pool during the hottest weekend in March to fix a light, leaving it empty and dirty for three days. The general atmosphere was nice with weekly events, but overall, the experience didn't meet my expectations.

This place absolutely sucks. The homeowners fees are through the roof while The maintenance and…read moreupkeep is 3rd world level awful. For example, the water is shut off multiple times a week and hot water is off and on; they have some ancient boiler system that doesn't seem to work. Also, the place is literally rotting to death. What is the homeowners fee going to if everything is so poor? My guess is that the people running this place are scamming the residents. Awful.

This place is a joke. Takes forever for cosmetic repairs ie: roof damage from hail 3 years ago…read morestill ongoing. HOA nit picks on just about everything possible and yet this place is way overdue for a paint job and it looks like it hasn't been updated since the 70"s. Rats in the walls that they refuse to address. Only benefit is it is gated.

If I could give a 0 rating, I would. My spouse and I went…read moreto lease an apartment at Woodwind Condos. The complex seemed nice and the staff was friendly. However, there was a change of management during our application process and although we were approved they would not uphold the original move in date despite a written confirmation from the leasing agent and verbal confirmation from the manager. On July 9th, we applied for an apartment and requested a move in date of Nov 1. The leasing agent (Tricia) requested that we move in October 2015 instead due to maintenance issues, and we complied. Cheryl from the complex called back July 20th stating they would no longer honor the move in date THEY requested, and instead asked if we would move in September. When we pointed out the variances in dates, she asked to call us back. In the next conversation she said she spoke to her management and they could only hold the apartment for 1 week (not Oct as agreed NOR Sept as was offered) and tried to push us towards leasing other apartments well over the original price we were quoted. We instead requested our full deposit back as we were eligible for it due to a clause on the application which states the apartments have 7 days to provide approval. I just wanted to provide this info for anyone looking at this complex.

Worst apartments I have ever lived in they send you water bill with a due date but will charge u…read morelate fees if you pay it on the due date. The staff is unprofessional,rude and just out right vindictive mean people. Don't bother calling the corporate office because the apartment manager and the person over the property at corporate are sisters so they will always side with each other. They done fix anything dogs roam the property and leave crap everywhere. Multiple cars have been broken into on the propwrty and they have done nothing outsiders are constantly in the pool without pool passes. They market it as a gated community yet the gate hasn't worked in 4 years if not longer and the min u give them and hint of discontent or try and point out he absurdity of things they try and evict you. Save yourself the money and trouble and find a better place to live

My wife and I lived here for about 3.5 years and overall had a good experience during our stay. The…read moremaintenance team was great (they were quick to respond and easy to work with). The office staff was friendly, the location was a big plus, and the pricing felt fair for the area. Honestly, didn't have too much negative things to say throughout our time. That said, things took a very frustrating turn not too long after I moved out when we were emailed and charged $411 to replace the stovetop. That caught us completely off guard. The both of us were actually were extra careful throughout, especially since we saw reviews mentioning similar charges prior to us moving in. Yet, we believed the two of us would be extremely diligent and be able to avoid the bill. However, we still ended up with the bill, which was disappointing. We enjoyed our time here and really wanted to give them 5 stars, but the move-out experience definitely left a bit of a sour note. There are plenty of good options nearby when you're looking for your future home, so it's worth reading reviews to pick a spot that you won't regret. Good luck on the search!

Via las colinas is probably 1 of the worst places I've ever rented from in my life, the high price…read morerange and to be forced to live with roaches, nobody should be forced to live like that, and I mean roaches literally living In the appliances. I took videos first day and turned on the move in paper (that somehow now has mysteriously vanished now that I've moved out and they're trying to charge me for an obviously old stove). On top of them forcing me to pay for a ESA animal (iam a 100% disabled vet) because I informed them that the 3rd party screeners wanted a ROI (release of information) to approve it and nobody in their right mind would agree to that if they knew what that actually means. When I informed them they basically told me they knew it was illegal but oh well if I don't do it I'll automatically be denied so I was forced to pay a $400 non refundable fee and a $250 refundable fee and $20 a month for my ESA (money hungry right). I always paid my rent on time and never had any issues or complaints. Upon moving out I asked to do a walk through with them and they refused and sent out a email saying "it will take 2 weeks to get to the apartment because of a high influx of people moving out" (hmmmm) I moved out on the 26th they did a walk though on the before or on July 2nd. I didn't get a email till July 11th stating that I'd be getting a portion of the security deposit but minus $410 to replace a glass top stove (I remind you was not new or even "like new" THERE WERE ROACHES LIVING IN IT that I reported even have video of) nothing was wrong with the stove outside of normal wear and tear but they had already purchased the top and charged me. So when I asked if I can come look at the damage they claimed the job had already been done but the part had not even reached them (i was able to obtain the tracking number for it) PLEASE do not trust these crooks and don't live somewhere that would force you to live with roaches then charge you for the inconvenience.

Great community, lake side location, and awesome amenities…read more Front office staff is approachable, helpful, and timely. Danial and Jesus with maintenance are very fast. Averaging 2 hours total time from the opening of a service request to completion.

This place is managed by an incompetent, unsympathetic and un-empathetic Manager, Vanessa Boston…read more I had a problem with my car which was towed (in part due to my fault, not totally), but the response and handling of my issue was terrible. Not surprisingly that their corporate office would hire this type of "talent", when their own home office is totally unresponsive. I wrote a letter to Lisa Clark, President Apartment Operations and Chandler Wonderley CEO, which was never acknowledged or answered despite the claims on their website of "customer satisfaction is the bedrock of any succesful business.......we handle every resident interaction with unrivaled care and attention". Disappointing to say the least and a great job in false advertising from their corporate office.

Alan Shaffer is the top condo expert in the Dallas area! With his superior knowledge you can…read moreguarantee the best purchasing experience for any buyer!

Alan was terrific. Incredibly helpful and made my first-time home buying process super…read moresmooth...wouldn't have been able to do it without him. Highly recommend!

We lived there for a few years and we moved out because we bought a house. We enjoyed our time…read morethere! It was perfect for our job locations, it was nice to be around all the food, and the walks we got to take by the water were such great memories! There's a lot to do in the area so we will definitely miss that! The staff was nice and accommodating, they always called you back when they could. Of course every location can't be perfect, but we don't have any major complaints. We'd recommend!

***THIS PLACE IS A COMPLETE DUMP! Carpet in the hallways looks like 300 dogs and cats shat and…read morepissed all over them. Elevator has been broken roughly 20-23 days this year, so you have to climb the stairs with whatever you are carrying. Walls are super thin, so you can hear neighbor's dogs barking and running around above you. My A/C has been broken the majority of the year and it seems they keep doing Micky Mouse patchwork instead of fixing the root issue, which may be a staff member. They refused to give me a rebate, basically telling me to suck it up. I'm going to contact a real-estate atty and see what recourse I may have. I only stay in this place 2-3 days a month and it's a nightmare. I feel sorry for those who must endure this place for a full year. I wouldn't wish this place on my worst enemy. The only good thing about this place is they do email you back promptly when you have a question.

I was told that the water was going to be on at today by the time the office closed today. I got a…read moremessage that the water is not gonna be on for two days. I want a credit on my bill for the two days. I have lost by not having water. This is not right we all need water and we're at this apartment with no water. I really like these apartments right now. It's not My Favorite Apartment don't rent here

I never saw the manager's face in two years, but I did have more than 65 water service visits since…read moreit's located on a mountain. The repairs could never be fixed. They don't answer calls at the office. I'm writing my testimony just to let you know that first the employees hug you and then they take your money one way or another. They made my life impossible when I left, just because I wanted everything new when I didn't receive it new. I have emails showing it wasn't ready when I moved in, and even so, they wanted me to turn it in as new for $200 in repairs, which they sent to my credit. I always paid faithfully. Everything is about collecting money from people to fix other apartments with my money. And I speak with evidence--when they see this email, I LOVE speaking with proof. I work in this business, and I would never be like those women. You tell if I left it with bad conditions. Nunca en dos anos le vi la cara al manager. mas de 65 veces si hiba el servicio de agua ya que queda en una montana. Las reparaciones nunca podian reparar. no contestan las llamadas en la oficina. escribo mis testimonio solo para dejarte saber que primero te abrazan las empleadas y luego te sacan el dinero de alguna manera o otra. Me hicieron la vida imposble al irme. solo porque queria todo nuevo cuando yo no lo recibi nuevo. tengo correos donde no estaba listo cuando me pase y aun asi querian que lo entragara nuevo por 200 de reparaciones me lo mandaron a mi credito. cuando pagaba fiel siempre. todo es por coletar dinero de las personas par arrelar otrs apartamentos con mi dinero. Y hablo con evicencia cuando ellas vean este correo AMO hablar con pruebas.Trabajo en este negocio y jamas seria como esas mujeres.

Living at Creekwood Apartments on Pioneer Road in Irving, TX, has been an absolute nightmare. I…read morelived there for three years, and the experience was completely unsatisfactory. For starters, there was hardly ever any hot water. Multiple complaints to management went unresolved, leaving me to deal with cold showers most of the time. The dishwasher in my unit never worked--not once in three years! Despite submitting maintenance requests, nothing was ever fixed. It's clear that management has no interest in addressing basic maintenance issues or providing a decent living experience for their tenants. On top of that, the property feels completely unsafe. Packages were frequently stolen, cars were broken into, and I even heard of motorcycles being stolen right off the property. The lack of security is alarming. If you're considering moving here, I strongly urge you to think twice. Between the lack of basic utilities, unresponsive management, and the constant feeling of insecurity, this place is not worth it. Save yourself the headache and look elsewhere. Do yourself a huge favor and move to Las Colinas u will forever thank me. Entire different world on that side of town.

I reported my air conditioner not working and Jose was here first thing to fix it. You saved me…read more You are always so welcoming and friendly. You fixed it in a flash. I'm so thankful for you.