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    Via Las Colinas Apartments

    3.4 (74 reviews)
    Open 10:00 am - 6:00 pm

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    Swathi T.

    It is a very bittersweet review that we are writing. We have lived here for about 16 months and have great memories. We vacated our apartment about 10 days ago. In spite of giving a spotlessly clean apartment and a carpet in perfect condition, we were charged $912 for carpet charges in our final invoice. I am attaching the photos here for you all to judge. It is terribly disappointing because they don't consider it worth their time to explain these hidden charges. We spent extra $$ to get the entire apartment including the carpet shampooed and cleaned. It was a total waste of time and effort for us. My advise, if you choose this community be prepared to shell out about a grand for your carpet fees in spite of delivering it in the best shape. We are terribly disappointed and feel completely cheated. This is highly unethical, where they just conjure up a random number and say they got it from their carpet vendor and expect you to pay. UNETHICAL!

    "VIA LAS CUCARACHAS" BY THE WAY THEIR PEST CONTROL GUY KNOWS NOTHING, HE SPRAYS YOUR BASEBOARD AND SAYS PROBLEM SOLVED,THEY ARE WASTING THEIR MONEY ON THAT COMPANY, THEY NEED TO GO BACK TO SCHOOL ON HOW TO KILL INSECTS, (BOOK FOR DUMMIES) "HOW TO KILL ROACHES" IF YOU HAVE A ROACH PROBLEM AT VIA LAS CUCARACHAS, YOU HAVE TO ACTUALLY MOVE APPLIANCES OUT OF THE WAY TO GET TO THE PROBLEM, USE THE PRODUCTS LISTED IN MY REVIEW BELOW. 401 w northwest hwy #4326 has cockroaches, MOST OF THE APARTMENTS HAVE ROAHES, BASEMENT DUMPSTER AREA HAS RATS FROM WHAT I HEARD FROM OTHER NEIGHBORS, we moved in and out in 5 months, if you dont keep treating with diatomaceous earth and hotshot roach killing powder, and terro scorpion killer spray, you will be infested like we were, they try and make it seem like you brought them with you, fight and stay strong, they will try and scare you into paying your full lease or a 60 day notice that has a big fee for breaking the lease, fight like never before, we payed zero with our 60 day notice. we got all our money back, report them to the health department if you have too, just a heads up with via las colinas cockroach problem. infestation was behind the fridge and dishwasher and under cabinets, coming from plumbing in kitchen and baths,  unfinished trim and tile in bath which i caulked and repaired, babies were out of control. dont see many now, because we are keeping the powders up, we were just fed and and sick of the constant cleaning and searching for roaches, also hardly cooked in the apartment,  felt disgusting preparing food. WE ALSO HAD TO THROW AWAY OUR LAZER PRINTER BECAUSE IT HAD A ROACH IN IT AND GOT SMASHED WHILE PRINTING, AND THE ROACHES WOULD GET INTO OUR REFRIGERATOR AND OUR FOOD, WE DIDNT EVEN COOK IN THAT S--THOLE , VIA LAS COLINAS WAS THE WORST MISTAKE I HAVE EVER MADE, SOME PICS OF ROACHES ATTACHED, AND HAVE PLENTY MORE, moved here 5 months ago and it's been a nightmare ever since, we are leaving this dump next month, don't let the pictures on their website fool you. never thought i would live with cockroaches again in my life, apartment smells like raid, before move in, no one cleaned the apartment, we had to clean ourselves after the tenant moved out, people throw garbage everywhere, the trash room has a trash shute to throw your garbage down, but these lazy ass tenants are so damn lazy they throw their garbage bags all over the floors, sometimes you cant even open the door, you have to force your way in, to throw your garbage down the shute, its disgusting, i never seen anything like it, whats up with texas? no one owns a garbage can in texas? even in residential neighborhoods, people throw their trash bags on the curbs and street, no wonder their roaches and rats around. via las colinas looks beautiful in the pictures on their website, but filthy in person. halls constantly smell like dope. apartments are not ready to move in and when you complain about roaches, they act like you brought them here with you. so if you love filth, you'll love this place. we lived on the 4th floor 401 w northwest hwy #4326 irving tx 75039,

    This was sent to me on 10/21/16 and the response to my review here was posted 1/18/17. No follow up.

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    Page 1 of 2

    Ask the Community - Via Las Colinas Apartments

    Review Highlights - Via Las Colinas Apartments

    My boyfriend and I just moved to Dallas and we love living at Via (formerly Lincoln) Las Colinas!

    Mentioned in 10 reviews

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    Grand Riviera by Eagle Property Capital

    Grand Riviera by Eagle Property Capital

    (3 reviews)

    TLDR: Living here was a nightmare. If you have the choice to live in your car or here, live in your…read morecar. Lots of Roaches: We had terrible roaches from day one. Like we would see 30+ roaches per day throughout the whole apartment. We spoke with some of the neighbors and they also had bad roaches. The pest control this place hires "treated" our apartment with incredibly smelly pesticides and instead of spraying behind the fridge and stove and places that made sense, they left literal puddles in the middle of the floor. Worthless Maintenance: One example of the terrible maintenance is the time our bathroom sink started filling up with sewer water. It took them over two days to get someone to come and fix it. Then they had to tear apart our bathroom, dig a 4 foot deep hole straight down into the ground to access the sewer line and fix it. Then they never finished putting our bathroom back together. When we moved out the floor was still a dirt floor. Water Shutoffs: At least once a week, we would get emails about the water being shut off for maintenance. Terrible Neighbors: Let me put it this way, if you open your windows, you will be hit with a wave of pot, cigarette smoke, and dog poop. This place does not enforce cleanliness. It was very frequent that the cops had to come out to break up fights, respond to parties and drinking. Poor Managemment: Good luck getting ahold of these clowns if you don't go into the office in person. Even then they will likely tell you that they will have to get back to you and never will.

    It looks decent from the outside but the inside is alarmingly bad. The property managers and…read moremaintenance only care about profits and bonuses. So doing repairs or fixes -Nope!, pest control - Nay! Keeping it hood - Yay!

    Olympus Las Colinas

    Olympus Las Colinas

    (49 reviews)

    I can't get enough of being absolutely amazed by my outdoor scenery the property amenities my…read moreextremely large loft and the quality of residential care and convenience all in one place... I definitely did not go wrong with this decision! Just been a resident for a short period but I'm anticipating longevity levels of fun! But, what does for me the most is the lake view and serene atmosphere.

    DO NOT LIVE HERE IF YOU CARE ABOUT YOUR CAR…read more This is the absolute worst apartment complex I have ever lived at and the management team here is horrid. My truck was towed yesterday by their towing company, Capital Towing, Inc. They have no issues towing residents here regardless if you have provided your vehicle information at move in. They will gaslight you saying they left notes on the door (I HAVE A NEST DOORBELL) and that you had to add your vehicle's information both to their records and to some third party site which was not emailed about till 4 mos into the lease. They send so many emails includes ads for crappy companies they push like Spruce so all their emails went into the spam folder. The same day my truck was towed they put warning violations on a car that didn't even have a license plate. (See photo) They also allow decrepit cars to be parked here filling up the limited unreserved parking. When brought to their attention, they try to say that it isn't their fault but the towing company. Y'ALL EMPLOY THE TOWING COMPANY!!! The management at the leasing office clearly doesn't care about the residents here. They were less than helpful and the leasing consultant Jaquelyn was extremely rude. On top of that the towing company scuffed the paint job on my truck. So thanks for the $350 parking fee and damage. (See photo) Also the gates are always half working, elevators are broken for multiple months, and my girlfriend has been catcalled multiple times at the complex while walking alone. (By the driver of a blue Santa Cruz in the east parking garage) This place is gutter trash.

    The Lexington At Valley Ranch - *Photo taken from website* but this is the River walk that runs behind the apartment that's a great walking trail !

    The Lexington At Valley Ranch

    (30 reviews)

    We have been very pleased with our first four months at The Lexington at Valley Ranch. We moved…read morehere from out-of-state and had to do much of the final preparations via phone and email, and everything was taken care of easily and properly. The front office folks are very friendly and responsive to helping with receiving packages for us or responding to maintenance requests. The only issue we had so far was a dishwasher motor issue that was beyond their control, and they fixed it the same day we put the request in. The construction of the units is great, and noise from neighbors above, below, and around us has not been an issue as it can be with some newer units made of thin walls. The surrounding area is great and has all the amenities you could want without the feeling that you are in the middle of everything. The surrounding residential area is very safe and quiet. Overall, we are very happy with our decision to move here. We definitely feel that we get our money's worth.

    It is now May 2026, and the apartment maintenance team has installed a new heat pump. However, the…read moreair blowing out of my vents gets warmer as the outside air heats up. Today my air-conditioner blew air out of the vents around 63-65 degrees, much too warm in order to be able to cool my apartment down even one degree from 74 to 73 degrees. The heat pump ran over an hour, non-stop, without dropping the temperature even just one single degree. I finally turned the thermostat up, so it would stop. Very soon, as it gets and stays hotter outside, the temperature coming out of my vents will also warm up and will no longer be able to cool my apartment down. Somewhere, there is outside air entering the pathway from the heat pump to my vents. I am a woman in my upper 50's with hot flashes, which are very debilitating, especially when it is already hot. You must know that problems with my HVAC have been going on since November of last year. It must be customary in Texas to just leave people alone in their apartments to fend for themselves. In civilized and humane countries, these problems would have to be fixed within 24h or a couple of days. In the winter, I had air coming out of the vents that was too cold, and now it is too warm and will be very warm, soon. My apartment is not rentable, and yet they keep charging me to live here and have not even offered to pay part of my expensive electric bill. I will never ever rent another commercial apartment, as long as I live because of this traumatic experience, that is, if I survive this treacherous and cruel situation.

    AMLI Grapevine

    AMLI Grapevine

    (11 reviews)

    Amazing Community and Incredible Location!…read more I've lived at Amli Grapevine for six months now, and I can confidently say it's perfect! The concierge and maintenance teams are not only incredibly friendly but also truly excellent at what they do. Work orders are always addressed within 24 hours, and they're constantly fostering a sense of community through fun activities and events (last month: beeswax candle making, this summer: Aloha cocktail party). Plus, they're so sweet to my dog, which means a lot to me! The amenities here are top-notch. From the private dog park (where the dog owners are amazing!) to the luxurious outdoor pool and chic indoor clubhouse pool table with multiple large-screen TVs for special occasions, everything is thoughtfully designed. The square footage for the price is unbeatable--I've looked across the country and haven't found anything else that compares. The location is absolutely incredible. Just two blocks away is the charming, vintage Main Street with its boutique shops and restaurants, plus the luxurious Hotel Vin and its adjoining food court right by the train station which turns into the Santa Clause Express during the holidays. We are the Christmas Capital of Texas after all. Right now we also have a temporary ice rink - and the year-round Golf Station where you can practice your swing. Lots of business travel? You can leave your car at home. Or it's only a quick 10-minute train or car ride to DFW Airport, making travel super convenient. On the other side of the apartments opposite main street, we have a beautiful (looks brand new) soccer field, library, recreation center, and conference center. Shopping options? Upscale stores in nearby Southlake to the left and outlet stores just 10 minutes to the right. And thoughtful extras: safe, secure parking with cameras, a full-size gym, multiple office spaces, and even a stylish, fully-equipped conference room for meetings. This place truly has it all--an unbeatable community, top-tier amenities, and the perfect location. If you're considering moving, don't wait. Grab an apartment here while you can--you won't regret it!

    COCKROACHES!!! We lived in 3 different units during our time at AMLi Grapevine, and each of them…read morehad cockroaches. The last unit we had to have pest control come spray 5 times and it never worked. They ended up having to fumigate our apartment to get rid of the roaches. We broke our lease early to escape living in that trailer trash! Management was no help and offered us no resolution.

    Via Las Colinas Apartments - apartments - Updated May 2026

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