I experienced an absolutely unacceptable customer service conduct at A1 Unity Auto; rude and…read morearrogant. I went there to ask for their cost assessment for a damage at the rear fender. I was asked to wait for a Catherine to arrive for about one hour (she is said to have been a former police constable). She perfectly ignored me like I didn't exist. She then quickly took about a dozen photographs from all over the vehicle (including the sunscreen on top which was virtually irrelevant). Then she asked for the Owners Certificate and took photocopies of that too. At the end, when I asked for the assessment I initially wanted, she said they wouldn't disclose their assessment to customer. At this time, their other employee (Ehsan, of Iranian background) gave me a swear word (without provocation) and asked me to leave.

Brought in our old car for repairs after a hit and run…read more Amazing service, I brought the car in for a peek on a Saturday...yeah the dude was like, "sure...come in...im here now!" Anyways, the service went really well, 2017 loaner vehicle and Catherine, who co-ordinates everything was just amazing. Very clear as to the process, and also the follow up. Would bring car damage here...for sure.

I highly recommend Boyd Auto body in New West. They did a great job fixing my car…read more Staff were friendly and helpful and communicated professionally and effectively. I would definitely go there again!

They did a great job and everyone was nice and friendly! They were very organized and the whole…read moreprocess went smoothly. I liked that the car rental was on site.

Twice they looked at my car just from me pulling up, no appointment,.. and I was satisfied both…read moretimes. I had a bumper faring come off and drag and they fixed it while I had a coffee on the spot,.. cheaply,.. and gave me some great advice to boot. Very happy.

They did an awesome job fixing my car. I would highly recommend them. I would definitely use them…read morein the future if needed

After 8 years of safe driving, I was in my first collision...with a stationary, yellow pole in a…read moreparkade. The aftermath was a big yellow reminder of my own stupidity; it also appeared to have scratched down to the metal. I came in for a verbal estimate for the repair; it was quite high as I expected it to be. The guy who gave me the estimate asked how important the repair was. When I told him I was worried about rust, he informed me that the scratched piece was in fact plastic so there was no risk of rust. He then offered to do a quick coverup right there and then for free! It was done in less than 30 minutes and you can't even tell where it happened! This was a very rare experience for me and since they wouldn't take any money, the least I can do is share this positive experience! Hopefully I won't have to come back for auto body repairs but with crazy yellow parkade poles out there hitting drivers at random, I probably will and I'll definitely come back here. They seem like an honest business.

Someone scraped by our car and pulled the side of the front bumper out about an inch. We couldn't…read morepush it back in so we took it to Craftsman Collision Richmond and a technician (unfortunately I didn't get his name, but it was on Monday, September 16 at 2pm) fixed it in less than 5 minutes, got rid of the blue paint the other car had left on ours, and wouldn't accept any payment! He was so very nice and competent, and I definitely know where I'll go if I need a body shop in the future. Very highly recommended.

I had a fender dent and minor scratches, the service was surprisingly fast, I was often…read morecommunicated with, and the staff were helpful and friendly. It was a very satisfying experience!

Everything started off great, Got a good loaner car and was looking forward to my Rogue getting…read morefixed. While they had my vehicle I left messages through their website and also phone messages and no-one ever responded to anythng until I did my negative review, (weird). Communication with Kirmac Collision and Autoglass Surrey via email is impossible and they do not reply to texts. I finally got a phone message that my car was ready so I went and picked it up. Everything seemed ok but once I started loading my stuff back in the vehicle when I got home I noticed the interior palstic was old and stained but they kept the rectangular nice looking piece from the old liftgate (which made the rest look even worse). The back of the lift gate did not look right to me but I couldn't quite place it. When my wife looked at it she noticed the decals ROGUE and the SV AWD were not put back on the liftgate! I figured it would be a hassle to deal with them so I was going to just buy them and do it myself but when I saw they are over $150. I said no way.. As my wife and I looked over the car I also noticed the liftgate they just painted had chipped paint on both sides! I don't want to call because then you never have a record of what is discussed (which is most likely why they don't reply to emails) so I dropped by and talked to the assistant manager Arjunveer Kamra and he took me in to the office to discuss my concerns. I realised he was looking over the photos they took in hopes I was lying or wrong about my concerns but I wasn't. He seemed very accomodating and said he would call me same day (Monday June 19/23)or next day (Tuesday June 20/23)and get me in this week to have to repairs done. I emailed him my concerns about how he would get the interior plastic the same color it was meant to be in the first place but as per usual Kirmac doesn't reply to emails. I have not recieved a phone call, text, email or anything else so I had to call ICBC to deal with this issue. Looking at the invoice they charged $2,495.00 for a crappy used liftgate they could paint (FYI: the interior plastic is NOT removable and is part of the liftgate, great thinking NISSAN!) when at this point they may have well have just bought the new one with correct colored interior with Primed exterior for $3824.38 from the dealer (so there must be a cheaper option with correct result). Such bs and the car has lost alot of value with these screw ups. ---- Months later I found out my rear defrost did not work so I took it in to Kirmac again, Workers may not be that smart as they were talking alot of crap (recorded on audio) and trying to blame me for the defrost not working when everything worked before I took it too them. They did order a new glass and put it in but I had to wait a couple or few months for the window to fog up again and it still did not work. Winter was coming so I was running out the summer fluid as best as I can and then I hear a noise dripping inside the back of my Rogue, It was leaking inside on our stuff. Finally took the car to dealer because Arjunveer did not reply to my emails (Found out he blocked my email address after I emailed him, not shady at all)..Dealer said rear defrost was never connected and also a fuse was blown re: from washer fluid fripping inside it shorted out my rear camera (Rear defrost and Dashcam share a fuse location). Dealer also found a broken line in the rear washer sprayer so Now I am out $320.44 from their screw ups and alot of time.

Let me start by saying, "wow". I called and made an appointment for my Pontiac Vibe 09', VSC off…read morelight was flashing with Traction Light and Engine Light on as well, i needed a code reading with diagnostics so I called around to the usual suspects for some quotes... Canadian Tire - 149$ plus tax, my dealership at Dueck GM terminal ave. - 140$ plus tax, some other local automotive shops (I live in Port Coquitlam) gave you the read for free then wanted to charge you 80$ for diagnostics. Well Deckers ran the code scanner then did diagnostics and realized it was an on board computer glitch (most likely caused when the cars system needs updating) plus a small evap leak. They reset the flashing vsc off, traction and engine light then recommended that I take it more seriously if it happens again. "So what do I owe you?", I asked as I started mental cringing at the thought of forking over a hundred dollars for a less than fifteen minute job that turned out to be a glitching computer...... ready? --- 40$. Nuff said, Deckers now has a customer for life. I immediately tried to book an appointment to change my back breaks with them but the serviceman Mike took a peek with a flashlight and told me the pads were at about 30% so wait 2 more oil changes then come see him..... WHAT?! Honesty, integrity, service with a smile, really folks it's a no brainer. Deckers Automotive. Thanks Wayne and Mike, you made my week! Sincerely, Dean

I have been going to Decker's since 1979 when they were located a few blocks from their present…read moresite on Gilley. Always honest, always helpful and always prompt with repairs.

I had my vehicle repaired through ICBC after a hit and run (I was found not at fault and we had…read moredashcam footage). I took my car to Circuit Collision & Auto Glass in Coquitlam. They provided me with a black Hyundai as a temporary rental vehicle. It was rainy when I picked up the rental, and the inspection process felt rushed. When I returned the rental vehicle to pick up my own car, I was told there was a scratch above the tire area and I was charged $1,610. This was very surprising and disappointing. The vehicle was not thoroughly inspected with me at pickup, and there was no clear, detailed documentation provided regarding the vehicle's pre-existing condition. This is the first time I have experienced something like this. A few years ago, I used a different body shop and did not have any issues. I am attaching photos for transparency. I recommend that future customers carefully document the vehicle (take detailed photos and videos) before leaving the lot. Overall, this was a very disappointing experience.

F****** worst experience I ever have f****** worse please read this people it's going to be a long…read moreone I want to start with the girl named Emily that works in the front she is f****** rude makes fun of customers calls them names and other things I brought my car the first time there a year ago to fix my Mazda CX-5 they fixed it with overspray all over the car I was okay with that I brought it the second time someone key my whole car they keep my car for almost a month and a half just for a paint job anywhere else you take it it's a two weeks job I didn't say nothing after 30 days I came to pick up my car it's a Mazda CX-5 candy apple red with huge white wheels is fully custom so I'm very picky my mirror was hanging I told that Emily girl she made me sign papers first I say no I want this fix first she got so mad she threw the paper at me then she made me wait one of the guys came took the car in the back they didn't even fix it properly my side skirts were all not screwed in I had to get them to do ​then I noticed my front grill was even not in a right direction then that Emily girl goes to check the courtesy car see if anything wrong with it scratches I just came back from a long trip from Alberta no time to clean the car the inside was clean the trunk had some water bottle and a paper towel in there she gets the detailing guy to come take the car to the back I am standing beside her now looking at my car she tells the detailing guy come and look at this then I can hear her quietly telling the detailing guy look at this dirty Hindu left his bottles in the back these Hindus smell so bad then she starts laughing and whispering to the guy and making fun of me I'm not even a Hindu I was born here and I am Italian she's not even from Canada she's not even PR or permit residency she's here on school Visa and she has the balls to make fun of Canadians she should be lucky she's in this country and she was wearing such a dirty clothes I didn't say nothing because I'm not a person that makes fun of other people but she has the guts to make fun of a customer they are so rude they do not know how to treat customers those other reviews you guys see online those are fake reviews that you can buy from Google there's so many other people that left bad comments the same what I'm saying about that company the owner should do something about this they just lost me as a customer I brought so much business in this company in the last 2 years over $25,000 and I just crashed my BMW two days ago I was going to bring it there that was another $7,000 in damage after what she just said about me and how they treated me and they did such a bad job not putting stuff together on my car my buddy brought his car there too same experience there's so many other body shops that the treat people so good so nice with customers do your research first please people don't waste your time if you go there do not deal with that Emily girl the owner needs to do something about her I am so freaking mad I'm going to make it full video about that company how they treated me I'm going to post it all over online Instagram YouTube tick tock I'm going to put full video of their shop their name I'm a YouTuber I make my money online so I know how to do stuff like this and I just paid them $8,000 for the things that they did on my car Kevin kouns owner of a Mazda CX-5 candy apple red with big white wheels with red stripes on the wheels for custom I am just shocked how I got treated there by a person that don't even live in this country that's here as a visitor and that's how the street Canadians she did this to me last time too but not as bad I think maybe she's just don't like I'm not going to say now I have to fix the side skirt on my car myself the side mirror myself and I have to put all the wires all myself together and my lights don't work now my hood doesn't close properly and it's not lined up with my bumper and my headlight is loose this is not a cheap car and I just noticed there is overspray on my wheels again and my wheels are freaking expensive

Thank You! Thank you! Thank you! Always extremely overwhelmed with friendly, professional service,…read morequality of work and helpfulness. % trust only this place for all auto repair. ICBC should have them at the top of the list and bodywork people should want to work there. Very happy. Thanks again! #CandyAutobody @CandyAutobody Don't go anywhere else, worth the wait to get appointment and worth the drive. (I live a 45 min. drive away).

I've had both body work as well as mechanical done at this shop. They were very honest and…read moreprofessional. They do quality work at a fraction of the cost of what the big shops quoted me. They really care about their customers. Candy Autobody also towed my car to the shop and provided me a free courtessy car while they fixed my car. I will definitely be back and will recommend this shop for all your car needs.