Yes, they have a pretty shop, but the billing end of it is a nightmare. I am out $189.00 bucks and…read morewon't be back.

Eyes Optometry is a beautiful boutique. I showed up a little early for my appointment and the staff…read morewas able to get me started right away. Doctor Rottiers was very thorough and super sweet! She explained everything so well! Plus their frames are bomb! It's so hard choosing just one when there are so many cute ones! Talk about a great experience.

Both Amy and Dr. Grubb were really pleasant and attentive. Dr. Grubb in particular shared extensive…read moreinformation about my vision issues, which was (and will be) very helpful. Dawn, in the Optical Shop, guided me toward a good choice of frames and also patiently repaired my current frames. Joe Paris

Really nice staff, but I was a tad peeved that when I had an eye problem I was concerned about last…read moreyear, they immediately scheduled me for their retina specialist in East Lansing instead of an exam. I changed Medicaid providers so I could go to the eye doctor I'd seen since childhood and--after examining me--agreed that it was stress related. No specialist needed.

I love this practice! They're fast, attentive, and caring! Dr Schraben has always taken the time to…read morehear and address all my concerns, and get to know me as a person. He has gone above and beyond in helping me with visual migraine issues post Covid, aggressive dry eye problems, and always responds quickly when I call in for a concern. The front desk staff is so accommodating and thoughtful. I moves out of town and still am driving back to Rule Eye Care. A++ practice!

Staff is friendly and Dr.Schrauben took time to explain my concerns. They have a huge selection of…read moreframes and keep updating them regularly.

533 N. Marketplace Lansing MI. Your employees need to honor the promotions you advertise. It is…read moreunacceptable customer service to ignore customers when they clearly state they do not have insurance and must pay out of pocket. My 77-year-old mother specifically requested the advertised promotion: two pairs of progressive lenses for $195. Instead, she was aggressively pushed into unnecessary and unwanted add-ons, inflating the price to over $600!! A shocking jump from the advertised $195! After an hour and a half of standing our ground, the sales associate finally admitted he would do the "ethical thing" and honor the promotion you openly advertise throughout your store and on your website. We should never have had to fight this hard for a deal you proudly market. The experience felt predatory, manipulative, and deeply disrespectful-especially toward a senior customer. We were frustrated, disgusted, and very close to walking out.

Went for an exam to get my prescription updated and the #s they gave me are all wrong. I ordered…read moreglasses and they are way way off. I wouldn't go here again if you paid me. This place is absolute garbage. don't waste your time or money.