On 3/23/26 I. Ordered. A Samsung Tv 55" at the rockville store. I was given a delivery date of…read more3/27/26. On 3/26/26 at 7:30pm I was advised by phone that the tv was not shipped from the factory and my new delivery date would be 4/2/26. On 4/1/26 I dec to go into the Rockville store to confirm this new delivery date. I was advised that my delivery date is 4/6/26 Today 4/6 /26 my tv was delivered damaged. On the right the screen was cracked, when I turned the tv on multiple lines were running on the screen with no picture. I immediately phoned Best Buy customer service and was advised that the delivery record had not been updated give it 24hours I was given this ID#373734159. It has been over 3 weeks since I purchased with no TV. This is deplorable service.

I just had a very disappointing experience at the Best Buy in Rockville (Store #293). I was…read moreassisted by a sales associate named Neil, who was great where he answered all my questions, told me he'd bring my Ninja Slushie machine up to the front, and that my AirPods would also be there. He even mentioned that someone at the register could call to see if it was possible to extend my financing beyond the standard 12 months, which has been done for me in the past. However, when I got to the front counter, I asked the young woman there if she could check on my financing terms. She abruptly said, "It's 12 months and no," with a firm and dismissive tone. I politely explained that this has been extended for me before and asked if she could just call to check. Again, she flatly refused. I then asked if she could get Neil for me. Instead of helping, she turned to another employee and started to answer their questions. After waiting a couple of minutes, I asked again about Neil, and she said, "He's gone for the day" even though I had literally just seen him in the next section over. At that point, I decided I didn't want to continue with the purchase. As a former Best Buy employee of over 7 years, and someone who helped launch the first Best Buy for Business program and nationak Geek Squad this was honestly the worst customer service I've encountered at the company. Now I completely understand why so many people prefer to shop online instead of in store.

Wow, as many times as I have been here, I can't believe I haven't reviewed it yet…read more This Target is well organized. I like the fact that the home goods are on the first floor. The food section has an abundance of choices, but they usually only stock one or two different brands. They have a nice selection of clothing and a cute Sefora on the first floor, as well. They do need to hire some more people. Finding an employee to answer a question is a challenge. Truthfully, my secret reason for going to Target is the snacks. Yes, they always have my Baked Cheeto's and pineapple upside down cake LaraBars. I also really like their book section and I can always get my book club books here. I find Target to be a good value on some items and a little high on others. So, know, before you go! I will always be a Target shopper and I really like browsing through the store. Don't forget your snack items! : )

Decent target. I'm not the biggest target fan in general but when I'm in a pinch, I do find this…read morelocation sufficient. It's pretty large and has all the essentials. Getting in and out of Rio can be a nightmare though.

Let me just say: "Ya'll need MORE people in your store like LAURA!!!!!, she's the best. I came in…read more3 days ago and could not turn off "find my phone" and of course I couldn't do it on my phone because it was broke, and I forgot my password for my icloud account. Long story short, she took the time to tell me how I may be able to reset my password, and it worked and I was able to take it into her, and IT'S FIXED, THANKS TO LAURA.....YOUR ROCK!!!!!

I recently filed a claim with my insurance company Akko and they required me to visit one of their…read morerepair centers before they would process my claim. They advised that I needed to have one of the specialists at uBreakiFix assess the phone and provide a quote or diagnostic report via email. I made an appointment online and walked into the store yesterday evening. I was greeted by a helpful gentleman named Markkel and I explained my situation. I told him what I needed and he told me based on my own assessment of what the issue could be. It was deemed unrepairable which is all the insurance company needed. Markkel then told me he would send me that diagnostic report via email shortly. There were a few other patrons that entered the store that were waiting for support / pickup of their device. I told him thank you and I received the email shortly after my visit once I got home. Markkel was super chill and helpful give him my situation with my phone. I would say I had an overall pleasant experience at this location during my visit and I would return again.

This place is great. Recycle almost anything. if your in a private vehicle its free. Everyone…read morewho works there is very helpful. They have separate areas for metal, electronics, general trash and more. Very easy to find your way around. Sometime you have to wait 5 or 10 minutes in line if its crowded, but its worth it.

Came here to drop off some everyday batteries. I remembered I had to put each battery in its own…read moreseparate plastic bag and then for any lithium batteries, I put tape over the top where the plus and minus were. Once I got to the area to drop them off, I had to get out of my vehicle to take the items to a table where an employee was there to take them. I had to then remove each battery from its bag to which the employee place them in containers they had (I saw they all didn't go in the same one). As I went through the process, they gave me some extra tips which I appreciated. One of them was that I should use shipping tape and not regular tape so that was good to know. Great service overall.

Elman came through for me again, and he went the extra mile to do the work in a way that will…read moreprevent future problems. One of my 20' XLR microphone cables failed while I was doing a remote recording session...scratches and crackling from a short circuit. I brought the cable to Elman for repair. He found the problem and fixed it. The "extra mile" was his applying heat shrink to the soldered leads which has two benefits: - stabilizes the leads against strain, and, should they get pulled again, prevents them from touching and should prevent electrical short circuiting. This attention to detail is all too unusual in today's marketplace. Kudos to Elman.

Elman is a miracle worker - cannot recommend Tech Clinic highly enough. My computer stopped…read morecharging, and Elman was able to replace my charging port and mother board promptly and at a very fair price. No other company would agree to take on the project, but Elman had the expertise, skill, and determination to help repair my 10 year old laptop. Drop off/pick up was easy and Elman was incredibly communicative and responsive during the process. Will never go anywhere else for my tech repair needs, and neither should you.

The Rockville store is a great shop With a great team. Just before the Super Bowl, I thought that…read moregetting a new TV was good idea. I tried all of the usual places, but they couldn't meet my delivery timetable. However, when I called the Rockville store, they said they had the TV AND promised to deliver and set it up on the following day. I was delighted and made the purchase. The installation team called me early the next morning to provide a delivery window and arrived within the window. They had the TV unpacked, set up and cleaned up all the packaging material within 30 minutes. The Samsung TV is fabulous, the service is excellent

I went to the Big Screen Store because I wanted to support a local vendor and avoid big box stores…read more When we went in July of 2025, we purchased a Samsung 77" S95D OLED and the 1K sound system. Spent 4.25K, and they price-matched. The customer service at the time was excellent, and I felt like if anything went wrong with the TV, they'd have our back, unlike big box stores. Four months later, the TV won't turn on right in time for the holidays. While searching online for a solution, I realized there is a massive problem with the 77-inch Samsungs, especially the S95D (Best Buy said two of them died on their showroom floor). There is enough of a problem that a class action investigation is underway (link below). When I went to the store, the manager greeted me with "I saw your email," and yes, my email was angry. What else would you expect? You sold me an item that literally is a lemon. All the goodwill, and we're locally owned blah blah went out the door, and it's basically - hey, nothing we can do - sorry you're irrational. I was also told, Hey, we've never had any customers with multiple issues with the One Connect Box, so of course you'll find that when you search for it! It was the most flippant attitude I could have gotten, and it's OBVIOUS there is an issue with these 77-inch Samsungs, yet instead of just being transparent, they said, "We ran it up the flagpole." As an authorized Samsung dealer, I'd hope they'd have more pull to help their clients. I will never purchase an item from here again, and I recommend you never get a Samsung with a One Connect Box - they will break within 3-4 months. You might as well go to Best Buy, Costco or whatever beacuse in the end there is no power as a consumer at any of these places, and these guy's will say sorry, file a ticket with Samsung and then it's on you from there. Issues With S90 Series and One Connect Box https://classlawdc.com/2025/12/03/samsung-s90d-oled-tvs-power-supply-investigation/#:~:text=By%20Bruno%20Ortega%20December%203,board%20components%2C%20or%20thermal%20design https://www.reddit.com/r/OLED/comments/1hf857y/samsung_s90d_death_no_red_light/ https://www.reddit.com/r/SamsungTV/comments/1guceth/77_s90d_oled_broken_within_90_days/ https://www.reddit.com/r/S95B/comments/1hbks25/s90d_issues/

My Windows computer was restarting constantly and couldn't be used, so I took it to the Computer…read moreTechnology Center. It had restarted so many times that some security feature was preventing all logins. First, they had to solve the login problem by cracking Windows security. Then they ran diagnostic tests that revealed RAM faults, requiring a new motherboard. In a few days, the new motherboard arrived, and now the computer is back home and working perfectly. This is the same sort of experience I've had before with the Computer Technology Center, so I was not surprised. Their office is open--they don't take your machine to another room. They'll do the diagnosis right in front of you. If the repair is simple, they'll make the repair while you watch. This openness gives one great confidence in their work. The price for the work was very reasonable. I hope I don't have another computer failure soon, but when I do, there's no question where I will go.

Fast service at a very reasonable cost. Laptop is running well, now. I would not hesitate to use…read moreagain. The office is accessed to the side of the building, up stairs and on your left. Thank you.

We recently had our second dashcam installed at Absolute Electronics, and once again, they did not…read moredisappoint. They came highly recommended the first time, and that recommendation absolutely held up. From scheduling with Aaron to getting clear and timely information from Chris to Hector taking the extra time to walk us through the phone app setup, the entire experience was seamless. That level of service is exactly why we came back. If you're in the market for a dashcam and want to make sure it's installed properly and set up correctly, this is the place to go. Aaron and his team genuinely take care of their customers. Free parking is available.

To be honest, I hate yelp. But I only came here to specifically post this because I can't post…read moreanother review on google. On two different occasions did my car get broken into, first time my window, second my door handle. The second time was far more detrimental as I had pretty much 2-3k worth of audio equipment stolen. After that I knew it was enough. Absolute Electronix saved me the worry of having my car broken into for the third time. I asked for their best security system earlier last week, and within the same week on Friday I dropped my car off in the morning and about 4 hours later my car was ready to be picked up. Upon picking up I was showed the key details of my new system and how it seamlessly works with my old fob. I was always iffy about these aftermarket systems up until I saw it for myself how much I was missing out. I've lived in this area my whole life, and I will continue to do so knowing this business will stay. I know and forever will be grateful for Ata and his hardworking team

Best pawn shop in the area, hands down. My friends and i…read morewere looking for a place to sell some of our jewelry and we went to a couple places. This location has the best customer service. The other gold places will try to rip you off and they have poor manners. These guys in rockville really make you feel like they are there to help you. Seline the gentleman who helped me had us laughing during the whole process and the store manager gave us a couple more bucks because we were first time customers. it felt so quick and pleasant and to be honest, for my first experience at a pawn shop i went in there expecting to have to be tough and haggle a lot like in the show pawn stars, but it wasn't the case. If you want to sell anything go there and look for Aj or seline these guys are the best.

Stay away! They told me my 2024 24K gold one Troy ounce American Buffalo coin was fake due to it…read moreshowing a magnetic attractability. Took it to a coin dealer in Glen Burnie who gave me $2,500 for it. First Cash is a sleazy operation. RUN AWAY from this place!!!