Poor service. Attitude was awful. Would not recommend. He changed the price of the part while on the phone. Would not provide info that was needed to help locate part. read more

I couldn't say enough positive things about this family run business. I showed up unannounced late on a Friday. They were extremely helpful in answering all of my questions, and more importantly finding all the parts I needed for a late model 4 runner. Worth the drive! read more

He literally said F*** You to me on the phone! John Gram gave me a quote of $350 over the phone for a part. I then found the exact same part he had listed on car-part.com for $250. When I called him about the pricing discrepancy, he said F*** You to me over the phone. Avoid this business at ALL COSTS! read more

All the reviews of negativity on here aren't lies they are 100% true because I had an encounter with them.Worst Human being alive.If possible avoid this company.They have no respect for people especially you that is bringing them money.I saw them selling an engine for over $5000 and this rude man on the phone made me feel like shit and didn't even care.If you care about your sanity and self respect AVOID THIS COMPANY !!!!! read more

WOW! TERRIBLE!!!! I have been reaching out to this shop for weeks about a tailgate for a Lexus I was trying to purchase from them. I live eight hours away, and I requested pictures of the tailgate. I got two pictures, both terrible quality and from the outside. I requested a picture of the underside of the tailgate to ensure it was rust free (that's where these rust out, and the whole reason I was replacing mine in the first place!). Week went by, nothing. I called the shop this morning, and nobody answered. When they texted pictures, they sent me a number to contact for more info about the truck. I called that number. No answer. Then I got a callback from Jon Graham. He complains to me that I called his secretary, and that he should not give out cell numbers like that anymore. I explained that I called the shop number, and a number that was given to me to contact for more information about the truck. He just said nothing... I then asked for more pictures of the truck, explaining that my truck is the same color, and there are several items I need. He told me he already sent me pictures. Two pictures, just of the tailgate from the outside, both terrible quality pics. I explained I needed to see the underside of the tailgate to ensure it was rust free. He said he wasn't going to send me any more pictures, and that he didn't believe I was going to buy anything. I explained that I've been reaching out to them for weeks about this tailgate, and that I'm very interested, hence me persisting. He said he didn't believe I was going to buy anything still, and that he just wants me to come by and see it myself. I had already explained that it's a 16 hour round-trip to pop in to see it. I told him his reluctance leads me to believe he's hiding something like rust. He told me again he just didn't think I was going to buy anything. I said why would I waste my time if I wasn't interested in buying something? The conversation went nowhere, and he refused to provide more information or pictures. What a nut job! For the record, I was interested in the upper and lower tailgate, some interior trim items, possibly a rear seat depending on condition, some exterior trim, possibly a spare wheel, and maybe more. The tailgate upper was priced at $500, which I was willing to pay--and still interested in more!! Guy could have sold me thousands in parts and yet couldn't be bothered to snap even a single pic of the underside of the tailgate. read more