WOW! TERRIBLE!!!! I have been reaching out to this shop for weeks about a tailgate for a Lexus I was trying to purchase from them. I live eight hours away, and I requested pictures of the tailgate. I got two pictures, both terrible quality and from the outside. I requested a picture of the underside of the tailgate to ensure it was rust free (that's where these rust out, and the whole reason I was replacing mine in the first place!). Week went by, nothing. I called the shop this morning, and nobody answered. When they texted pictures, they sent me a number to contact for more info about the truck. I called that number. No answer. Then I got a callback from Jon Graham. He complains to me that I called his secretary, and that he should not give out cell numbers like that anymore. I explained that I called the shop number, and a number that was given to me to contact for more information about the truck. He just said nothing... I then asked for more pictures of the truck, explaining that my truck is the same color, and there are several items I need. He told me he already sent me pictures. Two pictures, just of the tailgate from the outside, both terrible quality pics. I explained I needed to see the underside of the tailgate to ensure it was rust free. He said he wasn't going to send me any more pictures, and that he didn't believe I was going to buy anything. I explained that I've been reaching out to them for weeks about this tailgate, and that I'm very interested, hence me persisting. He said he didn't believe I was going to buy anything still, and that he just wants me to come by and see it myself. I had already explained that it's a 16 hour round-trip to pop in to see it. I told him his reluctance leads me to believe he's hiding something like rust. He told me again he just didn't think I was going to buy anything. I said why would I waste my time if I wasn't interested in buying something? The conversation went nowhere, and he refused to provide more information or pictures. What a nut job! For the record, I was interested in the upper and lower tailgate, some interior trim items, possibly a rear seat depending on condition, some exterior trim, possibly a spare wheel, and maybe more. The tailgate upper was priced at $500, which I was willing to pay--and still interested in more!! Guy could have sold me thousands in parts and yet couldn't be bothered to snap even a single pic of the underside of the tailgate. read more