I feel like finding good mechanics are like trying to find good barbers. When ya find a good one ya…read morejust keep going. I've been going here for a few years now. The place is legit. Thanks to Ryan for sure too, for being the glue that holds this place together. Very much credit to this shop for helping me keep my Acura on the road. Thank you.

Don't make the mistake I did. Go to Kings Auto instead…read more I spent $910 to not have the problem fixed. They put in faulty spark plugs in my engine which happens. It's not always possible to guarantee quality of parts. The unfortunate part is that error led them to believe the old coils then needed to be replaced, so I paid for that (+$293) and when that didn't fix the error they suggested the new coils might be bad. Rather than bring it in a 3rd time, decided to take my car to Kings auto. Alan found the problem within a day and gave me new spark plugs (+394). I went back to Ryan the owner of NB auto and asked him if he'd be willing to make things right. Not only did they install faulty parts, but that also led to additional work that was unnecessary. He refused to refund me for anything beyond the spark plug parts and oil change -$160. If I never went to Kings auto for a second opinion I'd still have a check engine light and be paying more have the coils checked etc. Kings auto costs more, but nothing compared to paying for work you don't need. The owner Ryan prioritizes his bottom line over customers, which is his choice. As is mine not to go back.

The response time was extremely fast. A call before coming to explain charges and to reassure us…read morethat he was equipped to tow a 46' RV. Dallas was efficient friendly and professional. He ABSOLUTELY knew what steps to take to tow it safely and he shared his knowledge on filing claims and repairs. It was a pleasure to deal with him after having our motorclub service not be able to successfully find a towing company to help us.

We had a great first experience towing our vehicle with them and because of that, chose to seek…read morerepair service. It was all downhill from there. They misdiagnosed our van and didn't end up fixing the real issue. They repaired a bushing and did brakes and told us the car was good to go. The car was in fact not good to go. Took it to another shop and was told the PTU was the actual issue which is wildly expensive. we wouldn't have paid for the brakes to get replaced on an older van that needed a 3,000+ fix. We would have junked it before paying for those pointless repairs and been ahead. Their communication sucked too. We had to call for updates even when we had been promised a call back by a certain date.

I wouldn't give this company a single star if I was able on here!!!…read moreWe wanted a rebuilt engine put in our car cost $3400. up front to purchase engine. (labor engine total cost of everything $5,000. We paid him and waited 10 months with nothing done! Finally had it towed out of Gearhead garage but he also wanted to charge us $3800. for labor before it could be TOWED AWAY! There was sludge and debris still in the engine! We had to pay someone else to install the engine and took 5 days for New mechanic to install from time the new garage got a new rebuilt engine! A total of 2 weeks NOT 10 Months as with GEARHEAD GARAGE!!

Matt is one of the few people I trust to work on my vehicles and I'm pretty picky on things but he…read moreis the most knowledgeable car guy I know so if it is custom work you need contact him!!!

I had a brake issues and a time crunch for work where I needed the truck back up and running by…read moreMonday. Frank went above and beyond and stuck behind his word. They are supposed to be closed Sunday and he went in to finish my calipers brakes and even rotated my tires for me. Appreciate the hard work and getting my truck back to me as said. They were honest and up front about pricing and even took me into the back to show me the work that was being done!

Really kind folks over there. I was really anxious and stressed about the car. However after…read moretalking to the lady on the phone. She was really nice and understanding. My mind was at ease. They walk you through what they will do and assure that they will inform you of the estimate prior getting work done.

Allan and Eric got our nissan frontier pro4x dropped in their laps and they did everything they…read morecould to fix it completely and as quick as possible. This vehicle has been plaguing us for months but I believe they found the root cause and got it done. They were also cognizant of our cost and worked with us to make it palatable. I highly recommend Mt Si Automotive. Ed

Although new owner specialized in German & Japanese, I was referred to Mt. Si Automotive because…read morenew owner, Eric Barth, has been repairing all types of cars around the Fall City / Snohomish / Issaquah area. Eric is thorough, experienced and friendly. My 2016 Honda CRV wheel bearings needed repair, and he replaced them with expertise. Highly recommend!

Jerry was competitive priced and very thorough and nice to work with. He did an excellent job!read more

Best body repair experience by far. Jerry provided personal service and was very quick with the…read morerepair. I highly recommend Alpine for any body repair needs. Customer service was excellent, he could teach the competition in Issaquah a few things!

I had the privilege of buying my new Chevy 2500 HD from a sales associate named Gavin. He embodies…read morethe total customer experience. His gracious attitude and no pressure sales made me feel at ease. The whole staff was up front and honest during my whole buying experience. They only recommend things that I could use and no other after market gimmicks. I would buy my next vehicle from them without question.

I don't normally write reviews; however, there are exceptions. I scheduled to look at a 2001…read morecorvette on a Saturday. I drove up and liked the car. Pretty well maintained. Their asking price was a little high because i noticed some issues that I'd have to fix right away. I was running out of time and had to leave so I didn't get to talk about a deal or price. When I got home I sent them an email of what I thought was a fair offer. They countered with the caveat, " you have to come up tonight to get this price." I raised my offer but was told we are too far apart and their offer was only available right now. I guess they really didn't want to sell the car. It's was on their lot for 75 days when I visited and now it's on their lot for over 80 days. Pretty sleazy to say their special price was only good that night.

High praise for Gere Auto for diagnosing and solving several complex issues for my father-in-law's…read morebeloved PT Cruiser. Highly recommended for big problems or basic maintenance! At 85 years old, my father-in-law's PT Cruiser fell into disrepair. It was leaking oil and coolant, overheating, and struggling to start even though the engine was replaced just two years ago at a Chrysler dealer. The car's value is completely sentimental, the cause of the issues was unclear, and PTs are notoriously difficult to service, so we were uncertain if it was worth repairing. Gere Auto took time to talk through the details of work and potential costs every step of the way, and also pushed the engine manufacturer to cover some work under warranty. Their highly skilled mechanics were able to diagnose the issues, make the necessary repairs, and even correct poor work by the dealership. The final cost was very reasonable and less than we initially expected. The PT is running nicely, and it's been a pleasure to drive this summer with the convertible top down!

Amazing auto repair shop! We hit the tread of an 18 wheeler on our way to Bend Oregon. We made it…read moreto them. They fixed our car in 15 minutes (I kid you not) and saved our vacation!!! We cannot thank you enough!!! Finest auto repair place on the planet.

Professional, trustworthy, my forever go-to guys!…read more So happy I have found an honest place to take my car. I won't go anywhere else for oil changes and any maintenance issues. I love the way they communicate and follow up.

I thoroughly trust Autoworks of Issaquah. I feel completely confident taking my vehicles here for…read moreall maintenance. They are always upfront and honest. They do a great job of explaining what work needs to be done. They use an online system for the mechanic to make comments and for the customer to then review and approve the work. There are no surprises. Great value for quality service.

I had a nail in my tire a while back, and Les Schwab helped patch it with no issues. We have also…read moreordered winter tires from them before and had good service. This time, we needed new tires and were able to get an appointment the same week. The customer service was good, and the lobby was clean.

I got 4 new tires and new sensors for our car today and honestly, really disappointed with the…read moreservice. My dad always praised Les Schwab and so I don't even think about another company when I think about tires, but maybe it's time to find somewhere else. First, they called with the quote for all new sensors and told me there were generic ones and name brand...I asked for the price on both and what the difference once and then said I wanted the name brand ones. Just looked at my invoice and they had put on the less expensive ones. Annoying because if they truly wear out faster, then they've just cost me more money. Cool. Thanks for listening. Also...what is the point of an appointment?? I brought my car in at 9AM and it took FOUR HOURS to change my tires and put in new sensors. WHY? Why are you overbooking to the point that you're ticking off the customers who plan ahead for the car service? Not only that, but at no time did they communicate any kind of timeline so I had to call after hours and figure out what was going on. Then when they did, I still had to wait. My advice is do not, under any circumstances, make other plans for the day if you have to get service here. Also, front desk? Communication needs massive improvement. Checking in was great. Checking out...I had to ask for what the final amount was. No one went over a thing. No one talked to me about my financing. Everything is online so no one talks to anyone anymore. not to mention, it took forever as well. There is zero hustle in business. Irritating.