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Graff Jonathan A MD

5.0 (2 reviews)

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Artesia Plastic Surgery

Artesia Plastic Surgery

2.6(5 reviews)
0.8 mi

Before I review, I have to state that I am a neuroscientist with 4 years of surgical experience…read more(although not a clinician). Everything started fine at first, nobody else would remove a small cyst from my eyebrow except this clinician (Dr. Schultz). The consult lasted 1.5 minutes as he looked, said "Yep I can remove that" and set the surgical appointment. Seemed easy enough and he was nice enough too. During the next visit, he and his surgical tech were laughing and bickering about the Goo Goo Dolls, Alexa speakers, and gambling at the casino which seemed odd but fine at the time. That is until he cut NEXT to the (1cm wide) cyst and then couldn't find it on my eyebrow and began to complain about how busy his day was... I had to reassure him that it was there and after 20 minutes of mushing my face down, he cut another incision and found it (surprise). He sutured me up as quickly as he could and then rushed out of the room and on to the next patient, I suspect, without even offering a mirror. Immediately following the procedure, I realized how tight the sutures were and had to remove one to avoid a largely protruding scar. When I asked if there would be any follow up, they responded with "let it heal for 6 months to a year and then come back if you want scar reduction surgery". Within the next few weeks I still couldn't feel parts of my nose and upper forehead, and nearby touch results in sharp referred pain on my face. When I asked him about this, he became upset and showed me a cartoon diagram of facial nerves from Google to say it is impossible. This is where I explain that I understand the nervous system quite well and I don't appreciate my concerns being dismissed as a lie. This destroyed any trust I had left and so I did not follow up to have him attack my face again. Ultimately, I began getting some feeling back but (4 years later) the touch sensitivity has never gone away and I still have a V-shaped scar on my eyebrow. This could likely have been avoided if the clinician paid closer attention to his work and less on the cocktail dress his tech was wearing (it was cheetah print and he made several comments about it during the procedure). Yes, it is many years late to leave this review but this experience has never left me. I am reminded of it every single time I look in the mirror. If this review motivates someone to find a better option for even a simple minor procedure, then it is worth it to me.

Had appointment with PA (of course, can't just see DR) PA…read morecame in room, looked at issue for 20 sec and says let me catch Dr in hall Short time elapsed, loud conversation in hall, ???? Annoyed man comes in room with PA, looks at me 30 sec, neither spoke to me, both leave, PA returns, says Dr says surgery. Ask what that means, Reply "I Don't know" Takes me to do info for Unknown Surgery. Told me insurance co may call. Insurance company does call, says cosmetic, private pay. Call office, say put surgery on hold, till they could give me a cost est. No return calls regarding estimate, made a couple more calls over week or so for estimate, never even received a call back. Believe my calls were sent to Answering Service even during business hours So never received cost estimate on unknown surgery, gave up. Have since received treatment (private pay), from an absolutely terrific Dr with a really great staff

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Artesia Plastic Surgery - Dr. Raymond O. Schultz

Dr. Raymond O. Schultz

Artesia Plastic Surgery

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Graff Jonathan A MD - hairremoval - Updated May 2026

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