We were very disappointed in the amount of ice cream we were given in each scoop. More cup or cones than ice cream.

I've been an Ohio resident my entire life -- summers were spent biking with Grandma, running down hills until our legs gave out, and enjoying the last tastes of black raspberry chip ice cream. No ice cream shop has come close to the memories and experiences I've had at this Graeter's, the jewel in Powell's crown. Recently, I befriended a staff member, an Olentangy Liberty graduate and a bona fide lacrosse player-turned-valedictorian. That's right: a valedictorian! Graeter's only hires the cream of the crop for its staff. She has surely enriched my experiences at this Graeter's. No longer is it just a hotspot for family fun -- it's become a community of friends and my closest confidants! Go to the Powell Graeter's before you die. You will not be disappointed. read more

Graeter's Ice Cream - Four pals at their favorite ice cream shop - Ice Cream & Frozen Yogurt Near Me - Powell, Ohio

Delicious ice cream! I got the new flavor: flying pig tracks which is essentially vanilla ice cream with bit of fudge and peanut butter cups. Paired with the blackberry original flavor it was delicious. Service and ambiance was great. Lots of sitting room read more

Graeter's Ice Cream - Flying Pig Tracks - Ice Cream & Frozen Yogurt Near Me - Powell, Ohio

Stopped at City, didn't know this was here, but it immediately became our dessert. Easy access off the busy intersection. Plenty of parking. A short line inside. Seasonal flavors that sounded good (we'd already tried several of them.) K got strawberry sorbet. Asked for whipped cream- they made a fresh batch. She loved it. I had a tropical smoothie. Very good on a hot day. Clean and cozy inside; some outdoor seating. Friendly, professional service. Free water, an old-school ice cream accompaniment. I'm sure we'll be back. read more

Graeter's black raspberry chocolate chip ice cream is something. It's the only flavor I tried when my friend took me there a few weeks ago. Now I want to try some more flavors. They have the plastic baseball caps you can put the ice cream in... that really look me back! read more

See all

Graeter's is fairly basic for an ice cream store. There isn't any magical scenario or crazy circumstances. You walk in, you order from the available flavors, you eat, you leave. So then it becomes "what about covid?" Masks on before I walked in - not "when I walked in" but before. I didn't notice any hand sanitizing stations, but that could be because I was focused on getting ice cream. Of the times in the past, they were always good - fast, no "here is a half scoop whoops" but good scoops of ice cream in a bowl or a cone. If you like their flavors, you won't be disappointed. Pretty basic, right? The inside - they have removed tables to encourage social distancing. It may not be perfect, but it's necessary. Thankfully I didn't have to witness any maskholes try to challenge their mask policy. Their outdoor is nice and spaced out, so you can enjoy the good weather days. And it's ONE WAY! So don't be like me and remember to grab napkins on your way out. read more

Absolutely the best ice cream in the area, plus the staff is friendly and efficient, the ambiance is charming and the prices are reasonable. We can highly recommend the chocolate, butter pecan, and sundae since those are our favorites. read more

Mark (I'm pretty sure, if not Mark then Matt) at this Graeters is the man! Super nice guy, and recommended I try the 1870 Tower which consists of black rawsberry chocolate chip(my favorite), chocolate bundt cake, hot fudge, fresh whipped cream, topped with pecans and a cherry! I mean look at the picture!! It was delicious! Thanks again! read more

Graeter's Ice Cream - 1870 Tower!!! - Ice Cream & Frozen Yogurt Near Me - Powell, Ohio

You can count on them to have reliably good ice cream. As a non-chocolate eater, I've never been impressed by their flavor selection. They definitely cater towards those that love chocolate. This time their seasonal flavors stood out though. The egg nog, pumpkin, and cinnamon were all fantastic. I ended up getting the apple pie sundae which was incredibly good. It had an apple spice cake, cinnamon ice cream, warm cinnamon apples, and real whipped cream. I would highly recommend it. Overall, I would come back again if they had good non-chocolate flavors. read more

Graeter's Ice Cream - Apple pie sundae - Ice Cream & Frozen Yogurt Near Me - Powell, Ohio

Typically this place has amazing service. I was there today and the store manager Maddie was super rude to my mom and I to the point where we almost just walked out. It wasn't even like some teenager but a store manager. Like is that how you treat your customers? Like wow. I don't know if I will ever come back read more

Very friendly staff and a great place to sit and have a cone or grab a few pints to-go. I would recommend the black raspberry chip in a cone - a staple for Graeter's! Another great choice is the vanilla bean with hot fudge. read more

Graeter's Ice Cream - Ice Cream & Frozen Yogurt Near Me - Powell, Ohio

I am normally very patient with restaurants regarding ordering pickup and curbside especially in the current world environment. Graeter's website is atrocious. Because of their website issues I called the Dublin store and the Powell store to try and place a prepaid curbside pickup. I let them know that their website had issue but they didn't seem to care. For two days I logged in multiple times. I tried three different browsers and even called their corporate offices to try and get it worked out. I don't live near a Graeter's and was trying to purchase a gift for a family that is distancing. So in summary their location customer service and their corporate customer service is not very helpful and rather horrible. The other area is Greater's website that must have been built in the late 80's. It stalls at the payment page. I haven't seen this level of "I don't care" attitude in a long time. Most businesses that have developed that type of persona have struggled and gone out of business. The attitude is if nobody come in I will still get paid. There is no cognitive relationship viewed between the customers money and the business. I have read on line that if you don't go in person don't bother. read more

My first introduction to Graeter's was a little over a decade ago, I believe it was the Easton Mall location. We moved out of state and guess what? NO Graeter's.. the irony!! We were recently back in town for family matters and this was a must stop while in town!! It smells like heaven when you walk in the door and just as delicious as the first time. You always remember your first... Anyways. I've tried a few flavors, but believe it or not, I actually go there for the shakes. The double chocolate chocolate chip to be exact. Delicioso! read more

Graeter's Ice Cream - Ice Cream & Frozen Yogurt Near Me - Powell, Ohio

I do not recommend this ice cream shop! I will attach a picture of the ice cream that we received. If you ordered ice cream in a cup, you got an average sized portion. If you ordered it in a cone, you received one small ball of ice cream for $3.75. Please see the picture to see what portion my daughter & I received. read more

Graeter's Ice Cream - This was the amount of ice cream, minus one tiny bite, we received for $3.75 - Ice Cream & Frozen Yogurt Near Me - Powell, Ohio

always a staple Columbus destination! been coming here since I was growing up and I always have a good experience. My favorites are the cookies n creme and salted caramel, their seasonal holiday flavors are also very fun and worth a try! read more

Hands down the best Ice Creme on the planet. I have ate a lot of ice creme in my day and no matter how many times I have this, I always want more. I am currently living in Florida, but am an Ohio native and LOVE Greaters!!! I like it so much I have my family ship it to me in dry ice at least once a year. Some of my favorite flavors would be, Buckeye Blitz, Black Rasberry Chip, Mango Sorbet, The Cherry Ice Creme, and just vanilla. I have also had the banana split and other items as well. The ice creme is a little more expensive than say Dairy Queen, but it is totally worth it. This place does not cut corner when it comes to taste and flavor. The best part about the location in Powell is that they have a City BBQ right next door. So you can go and get great bbq and then have desert as well. I also like that on National Ice Creme day they did Ice Creme cones for $1.47!!! How great is that!!! I would encourage you all to try this Ice Creme out if you are looking for a great treat!!! read more

Must go place... super tasty ice creams.. tried Black Raspberry, chocolate double dip and Banana Strawberry shake. Super amazing and delicious read more

Graeter's Ice Cream - Ice Cream & Frozen Yogurt Near Me - Powell, Ohio

See all

You can't go wrong with graeter's. I lament the lack of artisanal ice cream in Chicago, although the scene is getting better. Every time I come back to visit family in Ohio I insist that we go here. There is a flavor for everyone, but my personal favorites are the black cherry chip and the raspberry chip. This location has a nice small patio so you can eat your ice cream outside. read more

I love the ice cream, the location, and the outside seating! My visit today was outstanding. Ben, was super helpful and knowledgeable of the new fall flavor a they had in stock and the few summer items still left. He also knew a lot about the cones for a cure fundraiser! Great ice cream and great fundraiser! I will be back. read more

I haven't been to Graeter's in years - but it's just as good as I remembered it - if not better! We were back in Cbus over the past weekend and had to stop in for a treat. I had a junior scoop of Cookies 'n Creme and a junior scoop of Buckeye Blitz. Yum-o! I enjoyed both of them equally. I wish they sold the Buckeye Blitz and Cookies 'n Creme in the pints out here in Colorado. They have other flavors (Cookie Dough, Vanilla, Chocolate, Strawberry Chocolate Chip, Mint Chip, etc.). I'd be in trouble if they did... especially after looking at the nutritional facts. Oh well - I will burn it off with all of my Ironman training. If you live in the Cbus area, you HAVE to go to Graeter's for ice cream. read more

Omg. Service is terrible and place is dirty. They charge a premium price. Double anywhere else. So fit the price you would expect a lot more. read more

This is my favorite Graeter's location by far! Service here is always top notch and it's about as close to familiar as it gets. Where else do you get to see the little leaguers meeting after a game and other little ones feeding ice cream to Spike the dog? Not really sure who Spike the dog is but it sounded good at the time AND they do have dog nights which are typically funny. Also, a lot of the ice cream is Kosher. I'm just happy I don't have to go all the way to Main St. or Dublin for it! It's Graeters...portions are huge and not nearly as expensive as some other ice cream shops around (you know who you are!) The chocolate chips are ridiculously huge and from what I hear are to die for. read more

My friend, Sarah, has a nut allergy so she has to be very careful to not eat anything contaminated. She told them about this allergy, and one of the workers opened a new tub of ice cream to avoid cross contamination and made her a milkshake relatively quickly! Safety is number one priority! Pretty good ice cream for a chain! read more

Nicest employees! Super happy to try sampling and offer their suggestions. Love to support an Ohio-based company!

I have been visiting this store for two years now and am very impressed with the staff. These are young adults so there is turn over but this location consistently hires friendly conscientious staff that always give me a warm welcome. I would suggest adding noise reduction tiles-there are often large crowds showing up at once and the noise is deafening. read more

I've been here so many times that I'm surprised I don't own a part of this franchise. I love the Buckeye ice cream that they have and so many others. The atmosphere is so loving and warm. I see a lot of families that come to this particular location and just to see the kids faces when they get the ice cream that they want makes my heart happy. The staff is very ingratiating and kind. If you have any questions about any of the flavors that they have, they take time out to explain each one of them to you which I think is very special and has that one on one individual touch. The ice cream is always fresh, cold and tasty. They have a rewards card that is very beneficial and also gives you discounts. I wish they had more parking in that area since city barbecue is right next to it but other than that, I enjoy ice cream and will keep coming again and again read more

Convenient location with plenty of parking behind the store. I enjoy their ice cream - rich, smooth & creamy. Some of my favorites have been the black raspberry chocolate chip, black cherry chocolate chip, strawberry and mint chocolate chip. Okay ... I love chocolate. Their chocolate chip versions have been more dark chocolate chunks which more than satisfy my chocolate craving. Their staff have always been willing to let you sample a taste before choosing. I usually get their dish version, but they offer waffle cones if you prefer. And the scoop sizes are pretty generous scoops. Definitely a great place to take friends or family for a sweet treat. read more

See all

Was told this was better than Jeni's (2 stars I think on last review) and proved them wrong. When I think of ice cream I think of stuff that is made with whole milk and fresh ingredients like just picked strawberries. This place resonates none of this. Average at best. I'd rather buy ice cream from a supermarket. Avoid. read more

We went because we had been told that this was the place to go for real down to earth ice cream. So we went.......not impressed at all. The flavor wasn't very rich or creamy at all. Kind of put me in mind of something you could get at the grocery store (Breyers to be exact) and although the mango sorbet/sherbet was good - it was close but no cigar. Both flavors we got (mango and vanilla) were lacking in full taste and had too much in the way of ice crystals in them. Our hunt continues. read more

I just had the best experience at Graeter's. I have celiacs and it's hard for me to eat out at a lot of places, especially because of cross contamination. Troy at the Graeter's on Powell road made sure to get a brand new tub of ice cream, he washed a new ice cream scoop and switched his gloves. This was on his own too! After hearing about my allergy he went above and beyond. read more

Ordered for my grandson who is recovering from a bicycle fall....the one thing he may be able to eat right now is ice cream...Door Dash delivered from the Dublin store and it was right on time! They have always been very good ice cream and glad they are still open during our stay at home-cation and can get delivery. read more

Whenever in Columbus we just have to stop at Graeters ice cream! Always! First time taking my daughter there as well, and she loves it too. Double bonus! read more

Graeter's Ice Cream - Great time, great people, and world's best ice cream! - Ice Cream & Frozen Yogurt Near Me - Powell, Ohio

Graeters has always been the best ice cream I've ever had! Get the Mocha, it's my favorite! Prices are a bit higher, but are so worth it!

Not gonna lie, I come to Graeters for their Butter Pecan I've Cream - it is to die-for. The young employees are all hard working and do their best to make sure you get what you want quickly and they are all so nice! I did try some of my Hub's chocolate Milk shake - it was crazy delicious! I'd recommend this place to anyone! They have a great product and great service! read more

We stopped by here for a treat after the zoo. We do not have these near us in Kansas City but was definitely impressed to say the least. The service was great and the ice cream tasted so good! I tried the Buckeye, I mean when in Rome right? It tasted soo good. My daughter had vanilla and that had soo much flavor also. My son had chocolate and my husband tried the mango sorbet. I was informed that the grocery may have this in the freezer section so I will definitely be looking for it! read more

Yummy stuff good proportions and ok service but the ice cream is sometime to rich for my delicate pallet also I wanted a milkshake and this blonde chick sprayed it everywhere when she forgot the lid for the machine a little unprofessional if you ask me my dad likes the buckeye flavor but what does he know he can barely smell or taste read more

Ice cream may just be my favorite food. So when I found myself in Columbus, I was pretty excited to try out the big names Jeni's and Graeters. I have many friends who are from Columbus who swear by Jeni's and who swear by Graeters. So I was pretty excited to see for myself which Team I would be on. When it comes to the ice cream itself I got the Buckeye Blitz and the Hazlenut Gelato. Honestly I really wasn't that impressed. I mean the ice cream was good! It was nice and creamy, and had a good flavor to it. But was it amazing? Was it the best I ever had? Unfortunately not. I think it's average ice cream. But my heart and my stomach doesn't like to settle for average. read more

Best ice cream i've ever had! I've had ice cream in about half of the states in the US. I've eaten it at hundreds of places. Graeter's has the BEST ice cream anywhere. The creaminess and richness is what sets it apart from all other places. read more

They have the best Ice cream I have ever had I had a bourbon butter pecan and a coffee chocolate chip it was so tasty my husband had a sorbet of watermelon with peach ice cream he loved it plus you can get samples of the flavors which is awesome read more

I really only go for one type of ice cream, raspberry chocolate chunk, all other flavors are a waste of time in my opinion.