We love Graeter's!! Every time we're in Louisville, we make sure to get Graeter's. The service and ambiance are fine, but the real draw is the ice cream. Get any flavor with chocolate chips in it. The chocolate chips are big and melt in your mouth and are incredibly rich and delicious. My favorite flavor is raspberry chocolate chip. It's a must have! read more

Graeter's Ice Cream - Ice Cream & Frozen Yogurt Near Me - Louisville, Kentucky

Ice cream was ok. We got the Blueberry Pie and Chocolate Chip. Homemade whipped cream topping was awesome. Service was ok. Ambiance is cute. read more

Graeter's Ice Cream - Graeter's - Ice Cream & Frozen Yogurt Near Me - Louisville, Kentucky

Great service from the folks here and they recommended a flavor that was an absolute hit with my daughter! Thank you for asking her what she likes and making the suggestion! read more

Graeter's Ice Cream - Giant cookie pieces! - Ice Cream & Frozen Yogurt Near Me - Louisville, Kentucky

This place was booming when we arrived - the line was to the door, but the service was quick. The line really moved. My daughter ordered a root beer float with vanilla ice cream and I ordered a peanut butter chip two scoop hot fudge sundae. I was surprised it had nuts on it, but I tried to pick them off. Who puts nuts on sundaes? The fudge was more like chocolate syrup, so that was disappointing. It was good, but way overpriced, in my opinion. Those two items cost $15. I left a tip as well because the service was friendly and quick. The store was rather large and it appeared they had some prepackaged ice cream to grab and go - and a few tables inside. They also have a few tables and benches outside. The parking lot had plenty of spaces when we got there. read more

Graeter's ice cream is amazing and how these kids keep their composure at times is beyond me!!! They are always polite and give great service even when a customer is being a jackazz. Lady in front of me ordered a malt and went nuts when the girl handed her one. "What is this?! I said milkshake and you made a malt!" Ummm... No Mam! I heard you say malt to this poor girl and I will personally (and kindly) dump it over your head if you continue to scream at this adolescent who is profusely apologizing to you for making you a malt when you ASKED FOR ONE! Poor girl. Treat ALL people with kindness and even if they made a mistake, she's offering to make you another one right away. Lort help me! Anyway - great flavors and good service. This location has been here FOREVER!!! read more

Friendly staff. Every time I have been in the store the staff is always friendly. I appreciate good service and it doesn't go unnoticed.

Delicious ice cream with spectacular service. I was allowed to try as many flavors as I wanted. Which included the following: Midnight snack- surprisingly tied for favorites. Ice cream with pretzels, brownies and peanut butter cups. Coffee- I was warned that the coffee flavor was strong but I loved it. Chocolate chip mocha was similar to coffee ice cream with chocolate pieces. It had huge chunks of chocolate which made it surprisingly better. Pumpkin- I settled on pumpkin ice cream with a sprinkled and chocolate rim cone. There were so many great flavors I honestly couldn't decide. Coconut chocolate chip- my wife's choice. which I usually don't like but it was decent. Fantastic ice cream parlor. Will visit again. read more

Delicious- creamy ice cream. Fun flavors. Huge chocolate chips. Generous size servings.

best place to get ice cream in Louisville! the staff is always so friendly. my kids love it so we always make sure to stop

This is what our dreams are made of....sundaes on Sundays with curbside pick up. I used their online order form to put in an order for four sundaes and they were all perfect. Not melty not soupy, literally perfect; still solid, toppings rich with flavor. They gave us an exact time to pick up & we were there. read more

Graeter's Ice Cream - Ice Cream & Frozen Yogurt Near Me - Louisville, Kentucky

This is a nice ice cream shop that is located in a strip mall. They have a large parking lot and designated spots for curbside orders. The shop itself is large and very clean and well organized. I got the limited time pumpkin spice sundae. Mmmmmmmm. It was delicious. I highly recommend getting one. The staff there was very courteous and friendly. My ice cream was prepared very quickly with little to no wait time. They have a wide assortment ice cream that all sounded pretty good and they also have cakes and drinks in addition to ice cream cones, sundaes, cups and cartons. This is a nice shop to get your sweet fix in. read more

I absolutely love Graeter's black raspberry chocolate chip ice cream. IYKYK. My family buys their black raspberry chocolate chip cake every year for birthdays. That cake has drastically decreased in size and quality and has also dramatically increased in price over the years. I don't understand how you can mess up chocolate cake? The whipped cream icing is also subpar. It was such an integral part of our birthday experience, but we will no longer be spending $40 (used to be $20) for a smaller worse tasting cake. read more

5 stars allllll the way. I'm usually not even an ice cream person, but this place has converted me. I absolutely love it. We've been to Graeter's 4 times in the last week... it's that' good. This place is like something out of a movie -- the servers are great and they're always fast. It's in a cute little area and it makes me feel very at home. read more

Family fave. No the best business model or marketing with regard to customer experience. Out of seasonal topping and doesn't rotate vegan seasonal options. Dissatisfied with visit today. read more

If you're looking for an ice cream place that has good service, a wide selection, creamy consistency, and a casual homey feeling then this is the place for you! It was my first time here getting just one scoop in a cup and they give you the option to upgrade for another scoop for just $.50 but it is very much not needed! They're scoops are so large it's just overwhelming and much too much to eat all of. I came in about 9:30pm on a Friday night and I was so surprised of how busy it was and how many people kept walking in and out. Everyone with a smile and the employees are so patient and nice. By far my new favorite Ice Cream place in Louisville. What a great way to spend dessert with some friends! read more

Graeter's Ice Cream - Ice Cream & Frozen Yogurt Near Me - Louisville, Kentucky

Graeter's has a great selection of ice creams, everything from basic flavors to more unique flavors, and even seasonal flavors. They also have a few sorbets! You can get all of the typical things like milkshakes and sundaes here as well. The employees are always friendly and helpful! Two of my favorite flavors are the dark chocolate brownie and s'mores. This location is in a shopping plaza, so there is quite a bit of parking. There's plenty of seating and the store is very clean. Don't forget to download their app so that you can get a free scoop of ice cream and earn rewards! read more

Graeter's Ice Cream - S'mores ice cream - Ice Cream & Frozen Yogurt Near Me - Louisville, Kentucky

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We visited this location on their 149th birthday. We were glad to see they were honoring the $1.49 single scoop cone offer! They had an employee on the corner dressed like an ice cream cone and waving at people. As you may have suspected, the line was fairly long. The store handled it well and had many employees working. There was a slight mix up with not returning to wait on customers after offering them samples. It was quickly resolved with a reminder. The Black Raspberry Chocolate Chip was tasty! I would have liked a little more chocolate though. I've had it with more before so maybe it was dependent on how full the tub was. Our server was lukewarm friendly but the flavor of the ice cream made up for it. read more

I'll tell you what I don't do sweet so much but when I do two suites my families always down for ice cream especially the spring and summer months and they love going to graters ice cream. My father lives over here close to this grade of ice cream so we're in the area will stop by here pretty quick currently I'll pick up the kids and ice cream my wife some ice cream on my truck is a cream every now and then but it's always on point and it's always worth checking out read more

Young people with the best manners and service. Trained well! Clean and prompt. A great place to go to with the family or a date night or when you need a sweet treat! read more

Best ice cream in the whole wide world & I have stood by that since I was 5. Some say the chocolate chunks are too big, I say; shut the hell up! read more

Who doesn't love a classic ice cream shop? This place is great, ice cream is simple, menu is what you expect. Sometimes simple is better than fancy. It's about $6 for a sundae but worth it. read more

Perfect time of year to east ice cream and what a. Great place. Great selection of pot still churning using fresh ingredients creates fabulous eats. Kid friendly interior with prices that are family budget good read more

My first visit to Graters Ice Cream. It's clean and have employees around wanting to help you. We went there with Daughter, Son in law, and granddaughter, wife and my sister. Sat in the parking lot had our ice cream. Finally I would highly recommend Graeter's! read more

Yummy creations, great mixes and service was fast on a busy night. Employees worked well as a team and got people through quickly. Need more room at the register though as ice cream was dripping as you waited for room to go up and pay read more

Best mango sherbet I've ever had!!! It's so delicious!! My husband got the raspberry sherbet and it was really good as well! Very reasonably priced. read more

Graters is easily the best ice cream place I've ever been to. The huge Selection and service is a 10 out of 10

Delicious ice cream, well made sundaes. and a clean restaurant. Friendly waitstaff make this one of the best places for ice cream in Louisville. read more

Graeter's Ice Cream - Ice Cream & Frozen Yogurt Near Me - Louisville, Kentucky

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I haven't been to Graeter's Ice Cream in quite awhile but was is the neighborhood and needed a treat. I decided to try the Chocolate Coconut Almond Chocolate Chip. How could I go wrong with all that chocolate!?! Well, it was absolutely delicious!! The almonds were whole and the coconut shreds were throughout the chocolately goodness. I ended up eating the whole thing and being completely satisfied. read more

Graeter's Ice Cream - Chocolate coconut almond chocolate chip - Ice Cream & Frozen Yogurt Near Me - Louisville, Kentucky

First time here. I got the black raspberry chip, husband got the bourbon ball, and the tots split a kids carnival sundae (cotton candy ice cream). It was all magically delicious! Especially the black raspberry chip (sporty teenage girls in line recommended it -- thank you!)! I've only been to this location, and it could use some interior updates (seems kind of old and sticky), but the ice cream (and customer service) is soooooo good! This is my favorite ice cream in Louisville! read more

Graeter's Ice Cream - Front - Ice Cream & Frozen Yogurt Near Me - Louisville, Kentucky

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This is been a favorite of mine for the last 20 years. They do a great job supporting the community and sponsor many teams and charities around their neighborhood. What a great store. The ice cream is delicious you get more than you paid for and everything is fresh read more

Love this place , delicious creamy ice cream, and I really recommend this place for their flavors

Came here late night Saturday for my usual Chocolate shake. Service is forever friendly here but my shake was disappointing. I have always told everyone my favorite shake in the city is from here but this one tasted syrupy. I don't know if the recipe changed or if the employee wasn't paying attention while concocting this but wow....no longer my favorite read more

Yum! We enjoyed some fantastic ice cream desserts here as a family after dinner tonight--Turtle Sundae, blackberry chocolate chip waffle cone and salted caramel ice creams. Everything was so delicious and the ice cream was top-notch. Our daughter loves Graeter's and we're glad she took us there because we agree with her...it was "Graeter" than we expected ;) read more

The ice cream had a good taste but the PB&J sundae came out a melted mess and then we realized there was no strawberry sauce on it. I went back up to the counter and waited (they were very busy) and guy I spoke to said he would remake the sundae but then he spoke to the girl that made it and she just came over with a cup of strawberry sauce. Heard such good things about the ice cream but unfortunately ruined by poor service. read more

Black cherry chip was the best ice cream on our trip! Buckeye and peanut butter were a good combo. The flavors are classic- nothing fancy, but they're good! read more

Very disappointing experience today. A customer in front of me was being helped, and I was standing waiting for somebody to attend to me. I hear laughter and chatter in the room where employees go in and out. The door was open and I saw a couple of young ladies on their phones. The employee helping the customer ahead of me calls for some assistance, but nobody comes out. After a few minutes, an employee #1 comes out and puts gloves on, not acknowleding my existence. Employee #2 comes out looking quite annoyed and asks employee #1 if he is going to help me, and he said "I guess" to which employee #2 smirks and thinks his response was funny. I certainly felt like I was an inconvenience to them. I don't know about you all, but the hospitality is horrible. I've had a negative experience prior to this, but decided to give it another chance. However, the service is driving my business away. One of the young woman's name is Leea and has a bad attitude. Management needs to address staff how important it is to be attentive, and maybe no phones on shift? I'm not sure I'll be coming back until something changes read more

Warning: bad pun ahead. I mean, really, how could you say that Graeter's is anything other than...Graet? Okay, sorry I couldn't resist, but don't say I didn't warn you! My only regret about Graeter's is that I only got the chance to go once during my week in Louisville. The ice cream clearly tastes of fresh ingredients and the flavor options are great. I tried the toffee chip. The toffee was good, but the chocolate chips took it a step beyond. These weren't your average chocolate chips, but but chunks of fudge like chocolate. The place has a vintage feel, is well maintained and home to friendly staff. If I find myself back in Louisville, you better believe that I'll find myself back at Graeter's. read more

Adorable vintage ice cream parlor, perfect for visiting and sitting down on hot days. Excellent product, great selections of flavors. It's a local legend. read more

Good homemade ice cream..portions were huge..location was as little out of the way..you have to go around the corner to see the business..it was worth the trip read more

This is the best ice cream in the entire country!!! (Second place would go to Ray's Ice Cream in Royal Oak, MI). The consistency is not too light or too dense, nor is it taffy-like. There are so many amazing flavors. It's great how they have seasonal flavors too. My favorite flavor is the mocha chip. I really like the irregular chunks of chocolate. That makes this ice cream more original and not so commercial as those with uniform bits of chocolate. My husband loves the rootbeer floats. They have bakery type goodies too for those who don't like ice cream. But if you merely like ice cream, this place might very possibly make you love it! I was never a big ice cream fan before I discovered Graeter's. I can even find the small pints at my Kroger now for when the occasional craving strikes. read more