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    GradePower Learning

    4.0 (7 reviews)
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    4 years ago

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    Joyce, Thank you so much for the recommendation!

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    IT Expert System - AI Services for Business , Expert Management Group and IT Expert System

    IT Expert System

    4.2(6 reviews)
    24.3 mi

    Took a professional exam here. It was alright. Give yourself at least 10 extra minutes in case you…read morehave trouble finding the entrance. There are many offices there. Make sure you read the signage fir what suite they are in. Facility was clean and staff was professional. My main complaint was that at one point there were multiple people talking just outside the exam room. It was only a few minutes, but was distracting. I was already nervous and this broke my concentration. Also, when finishing the exam it wasn't clear what I should do. They walked me through a suite to the exam room, and the room I was in had two doors to it. I couldn't remember which one I came in after I finished the exam. I sat there for a few minutes than tried raising my hand. It was a few more minutes till someone came to get me. They seemed a bit confused until I told them I was done. They walked me out without issue. So, not bad, but was annoying since I was very nervous about my exam. I wish they had signs or told me what to do when I finished the exam. Also a clear way to report of there was too much noise. There were earplugs, but I didn't want to mess with the bag it was in. Next time I might just put them on from the beginning.

    Went in for finger prints and they were very fast, professional and friendly. Very nice people and…read moreI would highly recommend.

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    NetXperts

    NetXperts

    1.5(16 reviews)
    25.9 mi

    I went here to take a Microsoft developer certification exam. They provided the service they said…read morethey would, but the customer service was extremely lacking. The testing started at 10, the email from prometric said to arrive at 9:30. About 7 people trickled in between 9:30 and 9:45. The receptionist ignored us all, even when 3 people stood up from the chairs and formed a line. Eventually he mumbled that we should sit down, "it would be awhile." Everything he said was mumbled and I could barely understand his instructions. Nonetheless we were all soon signed in and taking our tests. Mine was a computer one- it scores you immediately and sends the results off to Microsoft, I guess. The computer was fine, the monitor wasn't lovely but it was sufficient. While taking the test in the room connected to the reception area, I had to occasionally listen to phones ringing and people talking. Not a big deal because it was pretty infrequent. I finished, the computer said that I passed. I got up and walked into the reception area and asked the receptionist if he gave me something, or if I would receive something in the mail. He went to the printer, got the certificate. As he came back to me he smirked and said, "What, did you fail?" I don't think this joke was very funny, and it wasn't very nice either... I give 3 stars, since the most important part, the actual test, went flawlessly. But it was hardly a high-quality experience overall.

    I have went to NetXperts for quite a few exams. At best they were mediocre and at worst they were…read morerude. This isn't something I can blame them for, but they are located next to construction which reduces the size of their normally full parking lot. NetXperts is located in the basement and is easy to find. They do a good job of abiding the rules set forth by Thomson/Prometric and Pearson Vue. You are required to sign in, empty pockets, and show two forms of ID. I have noticed over the past few years they have the best test availability as well. What I said above was all the good I could say. One day I was stuck in traffic and called them to say I was going to be late. In a not impressed tone, the man on the other line said "If you're 15 minutes late we'll have to reschedule." I know that is the rule but a bit of understanding would be appropriate. Last time I took a test there, another employee was rude. The receptionist went into a room after checing my ID and my signing in. I followed her and she asked if I signed the legal agreement, which I admitted I forgot to do. She said "I didn't tell you to follow me, so don't follow me." I can't say I was in the right, but a more tactful approach would have been better. In general, they offer the services they say they do but do it in a rude manner. I went to another location and besides being closer to me, they were kinder.

    GradePower Learning - tutoring - Updated June 2026

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